Hi, please email vip@blackchippoker.eu if you would like us to attempt to activate RB on your account.

To be honest we do not have much say in what games/tournaments run on the network, but I'll talk with the network's tournament director to see if we can get something going.

Any idea what causes the client + tables to sometimes freeze when closing a table? Or what the "Your client has performed an illegal operation, click here to exit" (or whatever it is) popup is about?

I can't seem to figure out why it happens sometimes when closing a table, and at other times I don't experience a problem. It's really stressful trying to table select well, shutting down bad tables, and opening new ones, and always having to worry if my games will freeze or not. And of course the times they do, I'm out some money and have timed out at multiple tables.

yea i just dont close em anymore and just leave em all up... Adjustament!

Support just credited my account $10.70 because of tournament issues. IT wasn't the full amount I lost but it is still nice that I got a little back.

How about the table you open and you cant overlap it with any other table

BCP Rep.

Will there be a monthly $55 Beast MTT for April, or is this $55 LSOP Lima--12 Package GTD. in place of it?

Using the black chip debit card for transactions, is that applicable for u.s. players?

Thank you...even if its 1 GTD on the weekend or something like that would be a start. Let me know if they mention anything.

Hi, when I try to deposit on BCP I get this message:

There was an unexpected error in this website. This may be due to a programming bug.
The current page will not load.
Close your browser, navigate back to this website, and try repeating your last action.
Try alternative methods of performing the same action.
If problems persist, contact our support.
We are sorry for the inconvenience.

This has been the same for about 1 month, I have emailed support and got no response and been on chat 2 times, both of which I was connected to someone who didn't answer me for 15 mins.

Try clearning the cache of your Internet Explorer.

Question to other players: Did anyone notice a bug on the CAP tables? I was allowed to minraise for 1 Small Blind preflop and bet 1 Small Blind post flop which makes no sense at all ... either way, sent in screen shot and hand history to support.

I noticed that when I attempted a deposit, there wasn't an option for credit cards? Is that a bug or is that true? No more visa deposits on the site? Just Western Union/Person to Person?

Any word when black chip will have a mac client for their new network?

3-4 months was the last statement as being a possiblity... That was ~2 months ago.


--
Kahn

Any recent experiences with store item shipments? Requested a small item about a month ago and haven't received any notifications since then other than it had been processed the day after I requested it. Thanks.

BCP rep,
I received and cashed a check for about 2.3k on 2/12 from xxxxxxx. I just found out today that my bank initiated a chargeback to my account for the check on march 25th, with a 15$ bounced check fee and lots of other nasty stuff looming. I'd really appreciate if you could look into this for me.

Did you email support or PM the Rep with the details?

I emailed support a few days ago and they only said they would forward it to the appropriate team. Meh.

First, I'd recommend removing who the check was from. Always a bad idea in the current US environment to go posting specific processor information on the internet.

Second, it's interesting that your bank took 6 weeks to bounce the check. I know a lot of banks state up to 6 weeks to clear an international check but I always considered that an outside, CYA sort of estimate. I'm wondering if they attempted to re-present it a few times before giving up.

FWIW bounced checks for US players is not at all unheard of, from any site/network. It even happened with Stars and FT in the pre-BF days. So I wouldn't panic, and it's not like you're on Lock where getting another check would probably take another 4 months, LOL. I'm sure they'll take care of you.

There are regular stack depth hu tables at every stack but 2/4. Why is there only 2/4 short hu tables? Can we please get 100bb stack tables at this stake please.

Anyone?

I talked with the BCP rep regarding store purchases a few weeks ago. He said the current timeframes are 6-8 weeks to receive anything purchased from the store. So prob another 2-4 weeks for you.

However, this was regarding an Ipad purchased through the store. Not sure what the timeframe is for smaller items, but I would assume they are probably close to the same

The bank said that the processor had closed the account. They also said it's "normal" for an international check to take that long for them to get their money when they have to send the physical check out of the country, and that they advance me the money to my account "in good faith" until they get their end taken care of.
BCP has the money in my poker account. Livehelp agent said that their accounting department caught the situation, and they'll send a new check + the bounce fee as soon as they can. No update so far as to when that will be.
In the current landscape of online poker I realize theres going to be problems. That being said, does this mean that any poker check now is essentially floated money for that amount of time? Going back to Full Tilt days, I've had 6 out of 11 checks that have actually made it to the bank bounce. I'm just glad that i had enough in my checking account to (barely) cover bills for the month.
I'm very disappointed in general about finding a Merge skin that wants to stay on that network. With Poker View today, this is the third time that my skin has bolted, losing my notes again and costing me hundreds in lost points, check fees, and deposit fees.
I can howl at the moon all I want and not change anything. Maybe the situation with online poker in the US is worse than it appeared and it's time for me to jump ship.

Thanks

Whats the current timeframe been running on beast payments? I only play PLO so i never made beast in previous months.... but i am getting back a couple hundred this month and just wondering how long they are running. Im guessing about a week or so?