Greetins,
I am trying to get back to my old BCP account and it seems that password recovery is not working. Seems that Captcha is wrong each and every time. Can anyone look into that issue?

Just got this email from BCP for another Poke Series good job guess its time to deposit again

http://www.blackchippoker.eu/moss-ii/

talk to live chat here: http://www.blackchippoker.eu/poker-customer-support/

Whats the min. deposit here?

Do you have to give SSN to get the debit card?

Is there any way to get rid of the beeping sound whenever clicking something in the lobby?

It depends on which deposit method you are using - please let us know. You may prefer to talk to live chat support for a much quicker response.

No, I don't believe so, you need to provide an ID number, but your drivers license or passport number would suffice.

I would check with live chat support. If anyone else has the answer, please feel free to post.

BCP REP,ive sent several emails pertaining to the debit card and get no response

Tried checking, live support was unable to understand my problem, instead thinking I was talking about table sounds (which I already had off). Maybe it's just me having this problem? Would think something so irritating would have been mentioned by others!

Hi,

Sorry to hear that. Please forward the most recent 1-2 emails to vip@blackchippoker.eu and we will follow up for you.

Thanks,
BlackChipRep.

I'm afraid I (personally) cannot replicate this issue. Does anyone else experience a beeping sound when you click anything in the lobby?

Perhaps your best bet would be to uninstall and reinstall the software.

Are there any account requirements to make Player-2-Player transfers?
Also how do you earn tourney bucks? I'm in for over 1K buyin's and don't even have 1 tourney buck?

To send them, verification is a necessity.

--
Kahn

Mucked around in my system settings for a bit and turned off the beep OS-side, so whatever the problem was it's gone now

thanks Kahn, do you know if there is a Mac version for the BCP software?

not yet bro few months

If you win multiple seats to a tourney via satellite you get TBs. Also you can buy them at the store with your player points.

It is worth mentioning that just because a BCP rep said their new hands format that will be compatible with HEM will be ready in 3-4 weeks, does not mean that we will support them as soon as they are being written to disc. Once the client is writing the hands our developers will need to do more work on the parser and there will have to be tons of internal testing to make sure the hands are being imported properly, and then we will have to work on HUD support, etc.

@BCP Rep - Does the post quoted above mean your current client will be writing the new HH format before the major client upgrade?

I was afraid of this

--
Kahn

Maybe I am plain dumb. But PT has supported them for a long time and it didn't seem to take them weeks, months, years and excuses to get it done. Maybe they are just a whole different story that I do not understand fully, but the whiff of BS fills the air with what I have seen thus far.

Imho, PT is simply better organized to take care of these things ... just take a look at how quickly they also adopted new sites and HH format changes elsewhere.

Not yet but this will be available once the new software goes online.

Christ on a freakin cupcake, get it done already.

Just to clarify - I didn't say it would be ready in 3-4 weeks, I said at least 3-4 weeks. That was the rough "minimum" timeframe I had from WPN at the time. I think any information/timeframe from HEM themselves would be more reliable as I assume they are talking directly to the developers.

BTW it's not fair to blame HEM for this delay. The very reason HEM are not able to support the WPN client is because they are waiting for WPN to change the way their HH are written, and WPN have been promising to do this for months. From what I understand the way it is currently was setup speficially so it would be supported by PT, and for WPN to switch it to a HEM-supported format it would have broken the PT compatibility. Fixing this (getting WPN HH to a format which is supported by both PT and HEM) has been top of WPN's development list for months, but (AFAIK) other jobs keep getting pushed in front of the task.

I'm afraid that's all I know on this topic.

What else has development really been doing that would postpone things that are rather important, such as HEM support, disappearing buttons, auto-timebank, etc., for months? With the few minor updates that have occurred, I haven't noticed anything that should seemingly take precedent over those issues that has been fixed. Are they just simply spending all this time building the major upgrade, such that we will have to wait until it's complete for any of these other issues to be addressed with that upgrade?

Is there ever any list of changes that is posted somewhere detailing what has been fixed/addressed after the minor updates occur?

I moved to a new apartment. I am debating as to whether I should change my address with Black Chip before my next cash out. What documents are they going to ask for if I tell them about my address change? I don't want to get delayed on the cash out while I am waiting for my first utility bill and such. I do have a forwarding order from my old address to my new one. However, the forwarding seems about 6 business days lagged. Please advise on what documents they are going to ask me for. My account if fully verified except for this address change that they don't know about.