Dear xxxxxx,
Thank you for contacting us.
We understand that there is some speculation circulating about the current status of account withdrawals for Non-US players. For you personally, we recognize that this raises some concern about your pending payout at Absolute Poker/UB and why it is taking longer than usual to complete.
At this time, we must advise you that all Non-US player payouts currently in the queue for processing have been placed on hold. This decision has been taken in the interests of expediting the process of distributing funds to all qualified players. We want to assure you that the distribution of player funds has been, and remains, our highest priority.
To this end, you should know that we are currently in active discussions with a number of parties about potential sales opportunities, and we continue to work diligently to devise a solution that will allow us to distribute funds to players. This has been, however, a complicated process, and the determination of appropriate mechanisms for the safe and efficient distribution of funds to players has proven to be an especially difficult task.
Nevertheless, despite a series of formidable obstacles, we believe that we are close to finalizing a well-considered process of distributing funds to players that will be fair for all account holders. We expect, therefore, to issue a statement in the near future, providing the details of this process.
Please understand that ongoing legal negotiations have restricted our ability to communicate publicly more frequently about these matters. We hope that you will understand.
We appreciate your patience during this difficult period, and we will provide you with further information at an appropriate time in the near future.
Regards,
Jake
Customer Support
www.AbsolutePoker.eu