225k VPPs, 30 days off booked.

yeah ive had that before, its pretty tilting =/

Try opening/closing the table, I think that works

poker makes me want to stab myself

230k

GOODNIGHT

lawls, GJ

Save the image to your hard drive, & upload it.

LOL this is just sick... I think all of you are inspiration-sources for me, but azntracker sticks out abit more than the rest.. He's simply insane!

I'm looking at his blog every once in a while, and found this in his latest blog-entry..

amazing, I am impressed

+1

Link to my low stakes PLO SNE chase for those who are interested:

http://tld2008snerun.blogspot.com/

I always do this and it works.
@175k

Anyone ever have to send in their log files to support? How did it go?

This is a huge pain in the ass, real disappointed in Stars right now. We've exchanged about 8 e-mails in the last 12 hours and I've spent a solid half hour doing little tasks for them (sending log files, compressing log files 'cause they were too large, sending another set of log files, sending network report, etc.)

I dunno, seems ****** to pay over $40k in rake in under two months and all I want is a refund for a hand in which I clearly had some equity (two pair facing a min bet on a river) but was unable to see my hole cards or hit a call / raise button but instead I'm having to do homework for them. Could've just grinded back the money by now

I have done it in the past, including going back-and-forth on a particular issue (for the life of me I don't remember what it was right now).

I'll qualify this by saying that I work in the IT industry, and I know what it's like to be on the "other side"...

While the experience might take some time on your end, the reason it's important is to help them solve the problem for good. That's both for you and for all.

What I have found with Stars - and I don't see this often with other poker rooms / other service providers - is that they try to solve the problem properly. They're not asking for logs to simply make you think they're looking at the issue, they're actually LOOKING at the issue trying to find the root cause.

I've also found that they will try to find a way to thank you for your help. In my case they bumped up my VIP level for a month (which, as a silver-star player, was very welcome. Both in terms of the FPP multiplier and the cheaper RSA token I could buy...)

OT

i think i got ~500k in dec 09!

why do the CAP players @ 1/2 blow at starting games? Every waitlist is like 2-10 deep

I get pretty close to the same VPP/hand at 2/4 and 3/6 CAP as I did when it was 20-50bb it varies tho sometimes its way better sometimes way worse, the VPPs at cap seem to be swingier than the game itself.

I don't get what you mean by this. I start games all the time at 400 and 600FR I'm probably one of the best regs doing this right now, it gets annoying when you're playing like 8 tables of less than 4 people though but usually once the games get started they keep going. It always boggles my mind though when Im on one table with 2 other people and it fills WHILE another table that was full dies off... strange.


I love stars' support mostly, but this log file thing when it comes to this weird disconnect/reconnect then having tables where you dont have any buttons is beyond annoying. From this thread alone I see TONS of us have had this problem and sent logs. At this point what more logs do they want? They have to know about it by now. I hope they fix it soon it's definitely annoying when you're 24 tabling trying to find which tables are broke and which are running smooth.

Can we get updates more often?

what were u playing?

Any new updates? Is Isilidur SNE yet?

Yeah, this.


I see what you are saying, but the reason that I'm frustrated is that I've done everything they asked.

I sent in the reports, then I compressed them when they said the reports were too big, then I sent in the network status report, etc.

Now they tell me that I need to wait till this happens again and WHILE I'm disconnected retrieve the network status report. This is really stupid because I've played several million hands on Pokerstars and this is the first time this has ever happened so the likelihood it happens again is minute.

I've done everything I asked of them and all I asked for was a refund on the table where their software malfunctioned, which it seems won't happen.

question

hem sessions tab still dont work for cap games right?

I still can't get mine to work, but it seems to be working for most people from what ive heard.

Works for me using version 1.11.06a on Windows 7.

same config here, doesn't work

does anyone know if HEM supports CAP PLO?