Quote:
Originally Posted by brushbackz
My uncle who never really plays poker wanted to put some money on and play and they said they couldn't accept him because he wasn't in Jersey when he lives in Jersey. I know someone said this before, but have they fixed this?
Its not a matter of them "fixing" it, its just unclear to the general public the problems they might face.
In most cases, he should have wi-fi enabled. on his computer. He doesnt have to be connected via wifi, in fact, ethernet is probably better, but the wifi is important for geotracking. The more possible connections available via wifi from his location, the easier it would be. In some instances him having a cell phone may help, but definitely not the only proof that he would be in NJ. Some IPs and cell towers show the user as out of state even if they arent.
If he has any remote desktop programs or VPN's, he will never get thru. They need to be either disabled or uninstalled.
He will need to verify his ID as well, via ssn# at the least, and if they say that isnt enough, possibly additional docs.
The above are pretty much deal breakers if he cant comply. If he needs more help, try to tell us what error message he actually gets.