Quote:
Originally Posted by zapzer
Is there anyone playing on Borgata that wasn't completely screwed by the incompetent loyalty system update?
Completely screwed. I was Black Label prior to the update, but they didn't convert prior points earned into the new points rates, so I dropped to Pearl. I'm not purchasing anything from the store until my status is higher.
I'm also confused as about how many points I'm actually earning, if I check my status in "My Loyalty" it says I'd earned 20k points this month, then I goto "The Grind" and it says I've earned 10k for the promotion.
As with any Loyalty "upgrade" (i.e. Starbucks, Hotel, Airline), it's never good for the consumer.