This is crap Neteller, no info about the old card being replaced and new ones that needed to be applied for - And then the increased fees

Now i need to wait up to 21 business days to get the card - damn you Neteller!

As some of you suggested a bank wire may be better in the future

Globe Wallet card was the nuts. This new 2.9% currency exchange fee sucks. What the hell is Neteller thinking?

Bank wire currency exchange fee is only 1.75% if you are Neteller VIP.

my globewallet card is still valid til august 2010... so... i will be hanging on to it for a while before getting that new thing.

Not only cards fees have been raised. Looking at bank wire transfer fee I noticed it is $10, when it used to be $1, exchange fee apart.

God, that's a 1000% fee raise!!!!

What is this people thinking!?!?!

Bank transfer fee is $0, when you are Neteller VIP.

Was it also $0 before for VIPs? Or are we, standar Neteller customers, paying the lowering of VIPs fees?

I have an extended account, that means I can hold up to $48k in the account. What are the requisites to became VIP? I haven't found any help in the website.

There wasn't Neteller VIP until 2007 or 2008. It's been $0 for VIPs since late winter or spring 2008. I don't know what it takes to become VIP. I opened my Neteller account late May or early June 2004 and my total money transfers between gambling sites and Neteller are about $300k lifetime. They made me a VIP, when Neteller VIP program started.

Anyone know what happens to the money on the old card when it expires? Do you have to manually deposit the money back to your account?

+1
How we can rip-off the customers?
What? Where? How do I get it?

either that or buy something before the expiration date according to globewallet.
and the card expires at the end of a month,ie 03/08 means you can use the card till march 31 2008

I think they have come aware of the actual financial crisis, where no one is able to manoeuver too much, and decided its time to rip off their customer since they don't have a place to go.

Is up to us to show them they are wrong... or that they're right.

Do you have a link to the new T&C ?

Can someone post a link to the website with the prices? I had it up, but after I closed it I cannot find anywhere that I can find the prices of their services on those cards any longer.

https://help.neteller.com/cgi-bin/ne...i=&p_topview=1

Net+ Prepaid Card by MasterCard Fees Summary

British Pound (GBP), US Dollar (USD), Euro (EUR) and Canadian Dollar (CAD)


GBP USD EUR CAD
Point of Sale (POS) single purchase free free free free
ATM charge per withdrawal 3 6 4 6
Foreign Exchange (at ATM or POS) 2.95% 2.95% 2.95% 2.95%
Dormancy Fee (if not used in any month) 2 3 2 3
Other Charges GBP USD EUR CAD
Card/PIN Replacement 10 20 15 20
Investigation Fee 10 20 15 20
Subject Access Request 10 20 15 20
Card Cancellation Fee 10 20 15 20



Swedish Krone (SEK), Danish Krone (DKK), Australian Dollar (AUD) and Japanese Yen (JPY)


SEK DKK AUD JPY
Point of Sale (POS) single purchase free free free free
ATM charge per withdrawal 40 30 6 650
Foreign Exchange (at ATM or POS) 2.95% 2.95% 2.95% 2.95%
Dormancy Fee (if not used in any month) 20 15 3 325
Other Charges SEK DKK AUD JPY
Card/PIN Replacement 130 100 20 2000
Investigation Fee 130 100 20 2000
Subject Access Request 130 100 20 2000
Card Cancellation Fee 130 100 20 2000

Notes:

All card charges/fees will be charged in the currency of the member's NETELLER account, regardless of the currency of the card.
Fee/charges will be drawn directly from the member's NETELLER account
Transactions in a currency other than that of the member's card will incur a foreign exchange (FX) fee. If you have chosen a card in a currency different from that of your NETELLER account, you will also be charged an FX fee against the withdrawal or credit of funds to the card.
Any or all of these fees/charges may be waived or reduced at NETELLER's discretion.
Fees/charges may change over time. Changes to these fees will be notified via the www.netpluscards.com website.

uhm, it sux to jump from post #9 to the end of this thread

when you click "apply" you will heave to confirm those T&C.

Just apply and read the devil agreement.

I just received the following mail from Neteller:
-----------------
Your current Prepaid Card is due to expire at the end of next month.

Request your replacement card today
To ensure you have continuous service and instant access to your funds, please request a replacement card right away. It's free to get your new prepaid card, but it may take up to 21 days to receive the card in the mail.

Sign in to your NETELLER account and select the Net+ tab to get started.

Why change cards?
Simply put, the Net+ Prepaid Card by MasterCard® is one of the best-priced prepaid cards on the market. Get 24/7 access to your funds at ATMs or anywhere that accepts MasterCard®, without the hassle of pre-loading your card.

Visit us online to check out a demo or learn more about Net+ cards.

The NETELLER Payment Network

This card is issued by Conister Trust Ltd, pursuant to licence by MasterCard International. Conister Trust Ltd, Conister House, Isle of Man Business Park, Cooil Road, Braddan, Isle of Man, Great Britain IM2 2QZ.
---------------

I own the old Globe Wallet Card, which is still valid until October 2009. I'm trying to get someone from Neteller Customer service, to find out what this means.

I got the same. Sounds like they are cancelling all the Globewallet cards. What a disaster - the new card is abysmal, and they need you to tick the box which says: "By the way, we might take all your money and you have no recourse".

OMFG!!!

I think it's time to set-up a petition!

If you are VIP try to get higher to some manager and talk to him directly ...
... otherwise send them some offer (maybe $$ you think the card is worth - remember you save on fees) and ask them to forward it to someone competent in this matter.

(or just tell them you close your account if that e-mail isn't a mistake ... bud I doubt it'll help)


BTW. don't tell them you want GW or nothing. There's always a chance they change the new card towards the old set-up (what would be fine as well I think).

the sad thing is I thought they'll come along with a new card in a year or so again so I could avoid this overpriced "best-priced prepaid card" (omg it's like when they call the Cuba the Island of Freedom)

I spoke to support today.

They said the current EUR to AUD rate is 1.71. Plus 2.95% conversion fee.

Forex is 1.78.
My bank buys at 1.75.

This is ridiculous.

I had a globewallet, but today i activated my new Netcard.
Greedy as i am i ran to the first ATM and try to get out 1000 euro.

Hmm not working....
Ok 700 euro then.
Also not working..
500 then.
Not working either...

It said contact your bank.

Anyone had the same problems? Did i run too fast i does it take an extra day to activate?

max withdrawal (in one day) is like €300 or something...

hmm thats not much!
on the website itself it said the max atm withdrawal would be 500 uk pound, which is 580 euro. I only found that out after i tried the card though.

There is no dormancy fee now. That's the exact reason I obtained the new Net+ Prepaid MasterCard.

From the page you linked:

Point of Sale (POS) free free free free
ATM charge per withdrawal 3 6 4 6
Foreign Exchange (at ATM or POS) 2.95% 2.95% 2.95% 2.95%
Dormancy Fee (if not used in any month) none none none none
Other Charges GBP USD EUR CAD
Card/PIN Replacement 10 20 15 20
Investigation Fee 10 20 15 20
Subject Access Request 10 20 15 20
Card Cancellation Fee 10 20 15 20

I love it for buying anything and everything by MasterCard. I am totally happy to pay under 3% as a fee for such easy access to my money.