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Money Frozen on PS Money Frozen on PS

03-08-2019 , 01:35 PM
Quote:
Originally Posted by sickky
Hey Guys,
Pokerstars required new verification of my account after i order to cashout all my funds.
After i sent them all the documents. They are slow and not responding at all.
Any advice? have been waiting for over a month.

Thanks
I am currently having a same issue
Can someone please provid some help about how I can get a professional legal adviser?

Last edited by gregorio; 03-08-2019 at 07:50 PM. Reason: Started a new thread
Money Frozen on PS Quote
03-08-2019 , 01:43 PM
Quote:
Originally Posted by moe.s5
I am currently having a same issue
Can someone please provid some help about how I can get a professional legal adviser?
Moe,

1) You should start your own thread, rather than hijacking this other thread.

2) If you are looking for a local lawyer where you live, you can contact your local bar association or equivalent.

3) If you are looking for a lawyer who operates in the Isle of Man, there is a listing here: https://www.iomlawsociety.co.im/member-of-the-public/

4) Where are you based? If you're in the EU, or a country where PokerStars operates under a local license, you might need a lawyer in that country.

5) How much money is at issue here?
Money Frozen on PS Quote
03-08-2019 , 11:15 PM
Josem,
Thank you for your reply and for the list of lawyers
I am still waiting for the final decision of the support, I am planning to start a new thread and post the case if I think the final decision was inappropriate, meanwhile I posted to ask for lawyers just to consider my options and I appreciate your help.
I am based in LEBANON (Middle east) and the amount of money loced in my frozen account are ~ 20k
REGARDS
Money Frozen on PS Quote
03-11-2019 , 06:30 AM
You may be able to save money by contacting the Isle of Man Gambling Supervision Commission after you've exhausted PokerStars' internal processes. Lawyers don't work for free.

Here are there contact details:

Gambling Supervision Commission
Ground Floor
St George's Court
Myrtle Street
Douglas
Isle of Man
IM1 1ED

Telephone: +44 1624 694331
Website: http://www.gov.im/gambling
Email: gaming@gov.im
Money Frozen on PS Quote

      
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