I was thinking of suggesting that, but doing so might end up with the post being deleted as happens on this forum at times.

Anyway, let's see if the OP comes back and shows some email conversations.

Lot of negative posts against op, I know why, but this seems excessive.

GL op

as far as what? amount of raked hands? I believe so, I had been playing for several months on the site, and any regs on that network would recognize my name

ty for being the first person to give good advice and not call me stupid or a fraud

thanks for your opinion detective. what conversations would you like posted? The emails between mgm and I are mostly them saying my account is on hold and under investigation and me arguing and them saying they have no further information and to be patient. I have not even had the chance to speak to anyone with any information. Somebody from the security offices is supposed to be calling me today.. will update

as I told the other guy, there are lots of emails back and forth, but of no substance (same with my brother). They have been entirely hush hush for 3 weeks now. I am supposed to be speaking to someone from security today at some point.

thank you for your support!

My guess is that he hasn't fulfilled the bonus terms, wanted to withdraw some money, and thought if his brother won some of the money, even in a genuinely played poker game, he could withdraw that way. (If his brother lost to him, rinse and repeat until the brother was up a couple of thou.)

If that is what happened, it will look to the site like it was the intent, and I doubt if the e-mails would put that in writing.

At first I thought he might be able to tell them he accepts the poker loss, and his brother accepts his ban and confiscation of funds, but then of course the bad news is that the $22k was won directly from the site, so they won't be trying too hard to look for reasons to forgive his mistake. They've got their $22k back and they have a good T&C argument for the bans and confiscation.

I'm not sure what the bonus terms are entirely on a free 25$ but I have played tons of raked hands that should cover that. I did email them yesterday that I have a better understanding of why it was suspicious and flagged after posting on this forum, but that no illegal activity happened and that both my brother and I agree if they just put all the money back into my account and I'll withdraw and pay him from that.

ALSO, my brother was a completely new player who just deposited to play vs me, he wouldn't have had his bonus terms met either? Maybe I'm confused, but I don't know what you mean entirely by bonus terms...

Honest people don't think like criminals, so I didn't think about how to make an innocent heads up match with a sibling not look like some serious crime ring BS. I'm a new poster on here, which means I'm not in all the know of all these poker scams like you guys are, so like I said, I'll call myself naive, but I'm not fond of people making me look like I'm a criminal and an idiot when the reality of the situation is that around 22k is being stolen by a poker site illegitimately. I came for support, advice, and to warn other people who consider using these sites.

Although it is true that my advice is good and correct, I have made it without making any judgement about whether or not you're telling the truth here.

After being a member of this forum for 14 years (jeez), I have little faith in the integrity and honesty of new members. I think that Monteroy and Mike Haven here are probably right, but I'm unashamed about being on the side of the consumer (by default).

I fully expect to be disappointed, but I'd rather 10 guilty people be found innocent than have one innocent person found guilty.

That's fine and understood. You guys aren't a jury, I'm not trying to convince you. Just trying to get some help from people who know better. Appreciate the help!

To update: MGM did not call me today as promised, and when I called them, they would not put me through to anyone who could help.

Also, I will post any correspondences anybody would like to see, I'm not trying to appear shady, but there is no substance; just a lot of them telling me to be patient and that they have no further information etc etc.

While I am clearly somewhat cynical about threads like this, given the history of these types created by new users with drama user names, I would slightly lean toward believing that you are being for the most part genuine.

However, and it is a big however, the problem you face is that in the year 2019 you and your brother did a lot of things that set off a lot of red flags with the sites, particularly properly licensed ones. Sure, some people do this because they had no clue, but as they say - ignorance is no excuse.

You might be leaving something out still, but if so it is a good chance it is due to you not even realizing you are leaving it out, like how the bonus conditions work and such. In the end there is not much anyone here can do, because you are providing a one sided partial picture, so the best advice is the stuff I always give which is be patient and always be professional (hint starting threads with your title is not an example of that).

Don't whine if they do not call you on a Monday. Simply email them a professional reply such as the following:

To the Security Department (or whoever you have spoken to):

I am writing to schedule another time to speak with you about my ongoing case. xxx time on Monday was initially setup, but I did not receive a call at that time. I am looking forward to resolving this situation in an fair manner to everyone and I thank you in advance for picking a new date and time for us to speak with each other.


That type of thing. You should also have every piece of communication documented as well. Threads like this are always better received when the OP provides a proper history, but typically the new "xxx stole my money" threads lack that, as yours has thusfar, and that greatly reduces the believability of the situation, because an OP saying they would never lie means they are either honest or a liar who would say exactly that they would never lie. Guess which is usually the case...

You may also want to seriously consider hiring someone you know who can write and speak in a professional manner to speak on your behalf (with you there), and offer them a small percentage of any recovered funds. That person does not have to be a lawyer - you can research the lawyer thing later if this cannot be resolved otherwise.

I would suggest whenever you do speak that you patiently and professionally ask for the specific conditions or behaviors that resulted in the accounts being banned and the money being seized.

To update: I was in contact with a writer for a local paper who contacted their public relations department for a statement. After he spoke to them, I got a call from security that we would both receive checks for the money in the account...soooo happy ending!

Thanks for all the advice and support!

Good move going with a local writer instead of a lawyer, as they are much cheaper, and it worked out a lot better than (not entirely safe for work)

https://www.youtube.com/watch?v=7RF-...tbChannel=null