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*** Merge Network deposit/withdrawal discussion thread*** *** Merge Network deposit/withdrawal discussion thread***

04-27-2011 , 06:50 PM
Quote:
Originally Posted by Nofx Fan
Said it in the Carbon thread, alexsinn deserves a goodwill bonus from Carbon/Merge for all the help he's/she's provided.

Thanks a lot alexsinn
She.

And you all are very welcome-glad Ive had the time last couple of days.
04-27-2011 , 06:55 PM
Quote:
Originally Posted by Online Veteran
So realistically, we are looking at 8 weeks for paper check cash outs? At least now I know so I can mentally prepare for the long wait.
Please re-read my posts. I said that is max Ive seen it before on Merge. I have no clue what this will be- Black Friday has never happened before, nor has Merge increased in new players so fast at the same time as an event like that.


Plan for the worst, hope for the best. But like I said, based on the past we will all get paid. Bogging down support further will do nothing to help this one bit.
04-27-2011 , 07:06 PM
***WARNING***
Anyone who is depositing on Carbon poker via western union do not initiate the deposit online until the day you can go to western union and make the transfer. Last night I initiated a cashtransfer deposit on Carbon poker. It gave me the name and location of who to transfer the money to. My local Western Union was already closed for the day so I waited until today to transfer the money. So I go to western union give them the info and money, get the MTCN number, go home and enter the MTCN number on carbon only to have it decline my deposit a couple minutes later. I talk to support via live chat...

Hello, my name is Alex Parkinson. I'll be assisting you today.
DeytookOurJobs: hello
Alex Parkinson: Please hold for a moment while I look up your account...
Alex Parkinson: According to the records we didn't find the MTCN number
Alex Parkinson: did you submitted the MTCN number after you did the transfer on western union
DeytookOurJobs: Yes I just did the transfer at a local western union today and submitted the MTCN about 10 minutes after
Alex Parkinson: that's why you took a long time
Alex Parkinson: you need to get new info on the cashier new name location and change the info on wester union
DeytookOurJobs: So since I initiated the transfer on carbon poker yesterday, the name they told me to send to isnt valid today?
Alex Parkinson: sorry but it's not good
Alex Parkinson: you need to request a new name
DeytookOurJobs: well what about the money I sent?
Alex Parkinson: is on western union
DeytookOurJobs: can I get it back?
DeytookOurJobs: or do I just tell them to send it to the new name instead?
Alex Parkinson: Yes you just have to talk to western union
DeytookOurJobs: can I just tell them to transfer the money I already sent to the new name instead?
Alex Parkinson: yes but you need to get a new name
DeytookOurJobs: Ok thanks. They should tell people to not request a name until the day they can go to western union and do the transfer. Western Union was already closed yesterday when I initiated the transfer on Carbon poker
Alex Parkinson: On the cashier you must request new western union information
Alex Parkinson: I will forward your concern
DeytookOurJobs: Thanks
Alex Parkinson: You're very welcome.


So I initiated a new deposit, got a different name and location, went back to western union and said the transfer I just did got declined and had them transfer the money to the new name and location. I came back entered the MTCN again and now its still pending approval after ~5 hours. Has anyone else had to wait this long for a pending approval?
04-27-2011 , 07:10 PM
Quote:
Originally Posted by hawkeye307
***WARNING***
Anyone who is depositing on Carbon poker via western union do not initiate the deposit online until the day you can go to western union and make the transfer. Last night I initiated a cashtransfer deposit on Carbon poker. It gave me the name and location of who to transfer the money to. My local Western Union was already closed for the day so I waited until today to transfer the money. So I go to western union give them the info and money, get the MTCN number, go home and enter the MTCN number on carbon only to have it decline my deposit a couple minutes later. I talk to support via live chat...

Hello, my name is Alex Parkinson. I'll be assisting you today.
DeytookOurJobs: hello
Alex Parkinson: Please hold for a moment while I look up your account...
Alex Parkinson: According to the records we didn't find the MTCN number
Alex Parkinson: did you submitted the MTCN number after you did the transfer on western union
DeytookOurJobs: Yes I just did the transfer at a local western union today and submitted the MTCN about 10 minutes after
Alex Parkinson: that's why you took a long time
Alex Parkinson: you need to get new info on the cashier new name location and change the info on wester union
DeytookOurJobs: So since I initiated the transfer on carbon poker yesterday, the name they told me to send to isnt valid today?
Alex Parkinson: sorry but it's not good
Alex Parkinson: you need to request a new name
DeytookOurJobs: well what about the money I sent?
Alex Parkinson: is on western union
DeytookOurJobs: can I get it back?
DeytookOurJobs: or do I just tell them to send it to the new name instead?
Alex Parkinson: Yes you just have to talk to western union
DeytookOurJobs: can I just tell them to transfer the money I already sent to the new name instead?
Alex Parkinson: yes but you need to get a new name
DeytookOurJobs: Ok thanks. They should tell people to not request a name until the day they can go to western union and do the transfer. Western Union was already closed yesterday when I initiated the transfer on Carbon poker
Alex Parkinson: On the cashier you must request new western union information
Alex Parkinson: I will forward your concern
DeytookOurJobs: Thanks
Alex Parkinson: You're very welcome.


So I initiated a new deposit, got a different name and location, went back to western union and said the transfer I just did got declined and had them transfer the money to the new name and location. I came back entered the MTCN again and now its still pending approval after ~5 hours. Has anyone else had to wait this long for a pending approval?
Thanks for the heads up. At Stars and Tilt a name was good for four days. Let us know when you see your money in your account.
04-27-2011 , 07:21 PM
Can't withdrawal at all on Playersonly currently, not looking good, the live chat could give me no time frame on went to expect withdrawals to be back. They said something along the lines of,"just keep checking as time goes on". : /
04-27-2011 , 07:24 PM
Quote:
Originally Posted by spew$
Can't withdrawal at all on Playersonly currently, not looking good, the live chat could give me no time frame on went to expect withdrawals to be back. They said something along the lines of,"just keep checking as time goes on".
Players Only is owned by Jazette and Im pretty sure that they ,like Sportsbook , who is also owned by Jazette, do their own processing, separate from the bulk of Merge skins.
04-27-2011 , 07:25 PM
so i'm probably ****ed?
04-27-2011 , 07:25 PM
Quote:
Originally Posted by alexsinn
I think it is important for YOU to realize I know exactly what I said. While paper checks took the longest, the wallets were affected also .

You do not seem to understand how wallets and these smaller networks work.

Most smaller sites do not keep tons of money on the different wallets. The wallets, also want the money up front before they do payouts.

So, if there are a lot of requests for usemywallet, for example, they have to move the money from one place, such as a bank account or extra from another wallet, over to the wallet. This is usually done in batches.

Next week, Moneybookers may get a run- so same thing. Unlike the bigger sites, they do not leave large amounts of funds in these wallets.

Then , depending on if it is done in house or at a processor, the batches have to be sent out. In house is quicker, outsourced takes longer.


Given the aftermath of black friday, I am sure even the most challenged among us can understand this is not an easy feat for them. Your logic of pushing buttons does not apply.
Not buying it. First, there is no reason to be afraid of non-US ewallets being seized and shutdown (i.e. Neteller, Moneybookers). Thus, those merchant accounts should be funded enough to handle cashout requests quickly.

Furthermore, say you know you have $100,000 of withdrawal requests to UseMyWallet in a 3 day business cycle. Deposit those funds into the merchant account and process the transactions ASAP. That way money isn't just sitting around around into a merchant account. Keep cycling money in and process the requests.

If players deposits aren't being used for operating expenses, that shouldn't be a problem. Regardless, the site that is able to handled cashout requests quickly will see a bigger increase in traffic.

Last edited by Spartan73; 04-27-2011 at 07:35 PM.
04-27-2011 , 07:30 PM
Couple things:

Good advise above that if you are going to do WU you need to do start to finish within as short a time as possible, at most within the same day (this is because the receiver can change, it's common for all sites that use WU)

Playersonly, I heard they were no longer going to accept new US players starting May 1st. It was in an article somewhere and I can try and find it if needed but someone else posted about it and support confirmed that they will not be taking players after May 1st.

Also, there is at least one skin on Merge that I found that has WU for payout, and that would cut the "8 weeks wait" by about 95%*

* If WU on this skin works anything like WU does on other sites that offer it for payout. I've never waited more than 2 days for WU as a payout.

Last edited by Nofx Fan; 04-27-2011 at 07:43 PM.
04-27-2011 , 08:05 PM
Merge black friday cashout via check was processed today. Will update
04-27-2011 , 08:17 PM
Quote:
Originally Posted by hawkeye307
***WARNING***
Anyone who is depositing on Carbon poker via western union do not initiate the deposit online until the day you can go to western union and make the transfer. Last night I initiated a cashtransfer deposit on Carbon poker. It gave me the name and location of who to transfer the money to. My local Western Union was already closed for the day so I waited until today to transfer the money. So I go to western union give them the info and money, get the MTCN number, go home and enter the MTCN number on carbon only to have it decline my deposit a couple minutes later. I talk to support via live chat...

Hello, my name is Alex Parkinson. I'll be assisting you today.
DeytookOurJobs: hello
Alex Parkinson: Please hold for a moment while I look up your account...
Alex Parkinson: According to the records we didn't find the MTCN number
Alex Parkinson: did you submitted the MTCN number after you did the transfer on western union
DeytookOurJobs: Yes I just did the transfer at a local western union today and submitted the MTCN about 10 minutes after
Alex Parkinson: that's why you took a long time
Alex Parkinson: you need to get new info on the cashier new name location and change the info on wester union
DeytookOurJobs: So since I initiated the transfer on carbon poker yesterday, the name they told me to send to isnt valid today?
Alex Parkinson: sorry but it's not good
Alex Parkinson: you need to request a new name
DeytookOurJobs: well what about the money I sent?
Alex Parkinson: is on western union
DeytookOurJobs: can I get it back?
DeytookOurJobs: or do I just tell them to send it to the new name instead?
Alex Parkinson: Yes you just have to talk to western union
DeytookOurJobs: can I just tell them to transfer the money I already sent to the new name instead?
Alex Parkinson: yes but you need to get a new name
DeytookOurJobs: Ok thanks. They should tell people to not request a name until the day they can go to western union and do the transfer. Western Union was already closed yesterday when I initiated the transfer on Carbon poker
Alex Parkinson: On the cashier you must request new western union information
Alex Parkinson: I will forward your concern
DeytookOurJobs: Thanks
Alex Parkinson: You're very welcome.


So I initiated a new deposit, got a different name and location, went back to western union and said the transfer I just did got declined and had them transfer the money to the new name and location. I came back entered the MTCN again and now its still pending approval after ~5 hours. Has anyone else had to wait this long for a pending approval?
So I just talked to another support rep about the long pending approval and the rep said he got an error when trying to get the money from the 2nd person I sent the money to. He then said that he can't find the transaction in the system. He told me to go back to Western Union to verify the amount sent and the receiver's name and all that. The western union by me is closed for the day so I have to wait to do that tomorrow.

I feel like my money is lost out in limbo...
04-27-2011 , 08:24 PM
Brutal, sorry to hear Hawkeye. Hang in there man, I'm sure it will work out. You may try calling WU, just be sure you don't say it's for online gambling at all and have an answer prepared in case they ask (like say you are buying something off an ebay type website,sending a payment to a web developer that did some work for you, etc)

good luck.
04-27-2011 , 08:45 PM
Quote:
Originally Posted by alexsinn
Players Only is owned by Jazette and Im pretty sure that they ,like Sportsbook , who is also owned by Jazette, do their own processing, separate from the bulk of Merge skins.
Just got done talking to customer support at sportsbook and this is what they told me:

Sandra Carlton: Hello Diana.

diana: I read on 2+2 where one of the players tried to cashout on playersonly.com and they were told they couldnt until further notice. Since Sportsbook.con is on the same processor as playersonly does this mean the same thing?

diana: I will be unable to cashout?

Sandra Carlton: I can confirm that our processors are working properly at this moment.

diana: should I post something on 2+2 forums to quell some of those fears right now?

Sandra Carlton: Feel free to do what you think is proper.

Sandra Carlton: Currently both methods are taking 2 to 3 business weeks. ( bankwire and check)

I hope this helps.....
04-27-2011 , 08:58 PM
Can I deposit on merge (RPM) using WU online only? Or do i have to physically go to a WU processor...
04-27-2011 , 09:18 PM
I requested a 4 figure cashout from PlayersOnly -> UMW on 4-24
Approved 4-25
In UMW account 4-25
Now waiting for UMW -> Bank via wire
04-27-2011 , 10:02 PM
Is it possible and safe to deposit on a merge skin using a visa credit card?
04-27-2011 , 10:05 PM
Quote:
Originally Posted by McVicker
Can I deposit on merge (RPM) using WU online only? Or do i have to physically go to a WU processor...
You should be able to use the WU online.

I would go to RPM's website and confirm with RPMJon though.

Make sure that you go to RPM's website for the live chat though or you will get the basic Merge support which will take you A LOT longer and isn't nearly as helpful as the RPM support
04-27-2011 , 10:19 PM
Quote:
Originally Posted by McVicker
Is it possible and safe to deposit on a merge skin using a visa credit card?
Yes, I did just that onto Carbon POST Black Friday for the max amount of $250. Then, today, I did the max deposit using UseMyWallet (silver member) onto Lock. I'm in the USA.


**Now, I have one question that is of the utmost importance to all of us in the USA imo. Do Lock, Carbon, RPM, etc. use a different method of processing deposits and withdrawals than FTP/Stars did?? **

If they do the same thing as the biggest sites, then they'll inevitably be shut down. If they conduct their business differently, then we can be pretty confident about playing there from within the US.

I believe alexsinn touched on this a bit, but I'd like a clear-cut answer if anyone knows. Perhaps a Merge rep could fill us in?

Sorry if this has been dicussed already; I haven't seen the discussion if it's out there.
04-27-2011 , 10:21 PM
Quote:
Originally Posted by McVicker
Is it possible and safe to deposit on a merge skin using a visa credit card?
depends...if you are from the united states, i am pretty sure u gotta deposit using western union first before you can use usemywallet (which processes credit card payments for merge)...unless u used another site before that deals with usemywallet...i remembered back in the day i used mysportsbook.com years ago....and they use usemywallet...so i emailed mysportsbook and they sent me an invite code to use usemywallet...which i then used on merge ftw.
04-27-2011 , 10:28 PM
Quote:
Originally Posted by HollywoodHogan
Yes, I did just that onto Carbon POST Black Friday for the max amount of $250. Then, today, I did the max deposit using UseMyWallet (silver member) onto Lock. I'm in the USA.


**Now, I have one question that is of the utmost importance to all of us in the USA imo. Do Lock, Carbon, RPM, etc. use a different method of processing deposits and withdrawals than FTP/Stars did?? **

If they do the same thing as the biggest sites, then they'll inevitably be shut down. If they conduct their business differently, then we can be pretty confident about playing there from within the US.

I believe alexsinn touched on this a bit, but I'd like a clear-cut answer if anyone knows. Perhaps a Merge rep could fill us in?
No rep is going to discuss their processing on a public forum.

Not all Merge skins use the same processing.

No one can ever know for sure exactly what is going on behind the scenes, just as we didn't know with the Big Boys.

If any site is taking an American credit card drawn on an American bank for an American Player, it is being done under the table some way. Period. It will remain that way until UIEGA is clarified, or poker is regulated in US

If it is a processor that is doing it, the processor takes the risks associated, and gets to charge nice fees to the sites.

The Big Boys had their hand in the cookie jar with no third party to protect them with the bank they were involved with.

If you are looking for a warm fuzzy that nothing bad is ever gonna happen, or could happen, I cannot give it to you, and neither can anybody else.

Use discretion.
04-27-2011 , 10:40 PM
Merge
RPM
deposited via WU in person
went through within minutes
playing for a week
software is ok at best but a helluva lot better than nothing
traffic is low but see above
started two levels lower than I was doing on FT Rush
damn I miss Rush
play is somewhat soft but not ridiculous
wont cashout for awhile in order to build roll and move up
interested in how the jackpot games play (are they soft enough to make up for xtra rake?)
would like to hear more cashout post 4/15 stories
04-27-2011 , 10:56 PM
Quote:
Originally Posted by Lavahands
So is all this UMW and WU talk because the Visa option doesn't work at all? (Didn't work for me on Friday due to website malfunctions, but haven't tried again since)
I had no problem depositing with visa...it was a BOA card. I deposited last tuesday, cleared and was able to play in 5 min.

Last edited by raradevils; 04-27-2011 at 11:06 PM.
04-27-2011 , 11:14 PM
^^^ Please don't post which cards work, or else they might not work much longer.
04-27-2011 , 11:18 PM
"My Visa could not be submitted" does this mean my bank blocks deposits? Oh well no Carbon for me.
04-27-2011 , 11:24 PM
http://forumserver.twoplustwo.com/sh...ostcount=99422

I'm looking for Merge money. People that wanna withdraw may be interested.

      
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