Quote:
Originally Posted by kingofqueens
I think its been over a month i asked for a withdrawal and have had no withdrawal from merge. And still I have had no customer service on carbon poker for over 3 or 4 months now since they re did there software. I do pay rake and a reg on the site the least they can do is give some sort of customer service. I have never been on a poker site that refused customer service to me from there support page before. But this is the first one. And the payments is lagging I am wondering again if i will get paid. When is there next batch of checks going out?
Checks are current, on all Merge Cashier skins (vast majority of the network currently) to 9/8. Another batch of checks, according to reps, isn't too far off. You as a customer, are not privy to information on when the next batch of checks will come... nor are the skins themselves. The Merge Cashier is in charge of this.
Insofar as your customer service issue, I responded to you in the individual thread you posted and will be happy to help you resolve your situation.
--
Kahn