Quote:
Originally Posted by Min4BetU
Anyone know how to get the step tickets to register you for the SNG? The only option it has is cash, I've just been registering with cash, emailing support complaining and they take the ticket and refund the cash, this is a hassle as I am multitabling them.
On Juicy: Upper Right corner of Lobby there is an icon in the box w/ your gold coins and cards etc that looks like "tickets" -- click that icon.
On Lock: Lobby pull down menus: "Lobby > My Tournaments"
Then on BOTH they are the same -- a smaller window called "My Tournaments" pops up >
Top box is "Currently Registered Tourneys (or Tourneys I am Registered For)"
Lower box is "Tournaments I have a Ticket For"
If you want to use the ticket, click on the tourney in the LOWER box to open the Tourney lobby and click register. It SHOULD then give you a box that's labeled to "use my ticket" where normally you'd see the cash fee box. (there's no choice - it's either use the ticket box or use cash box. If you get the cash box, close it up and try again...)
It is correct that sometimes this takes one or two times to work -- especially if you try to do it immediately after winning the ticket. In extreme cases a shut-down of the software may make it work immediately upon reopening it. In really extreme cases, write CS before registering rather than getting reimbursements -- if you get a stack of tickets that can get ugly.
Some tourneys are different -- finals will automatically schedule you in the final tourney usually without you needing to register. (You do need to unregister if you want to use the ticket at another time/week.)
If you unregister for any tourney, it puts that ticket back in your "My Tournaments" window and you can use it in another tourney.
Hope that makes sense - going off memory, but apart from labels, that's how it should work.
Be well - Ella