The egregious cash out fees are this company's fault though, brah.

+1... The cashout fees are outrageous... if you like the network its far more worth it to get an intertops invite...same network, same promotions, but much better cashier.

what are the fees?

I suppose you would have preferred that the new owners not have taken on the 7 figures of debt and began playing players out. Much better to have just left Juicy Stakes to fail and screw all the players.

+1

--
Kahn

When you put it that way, they are HEROES!!! Thanks Juicy Stakes! The real thieves are the sites not charging $100 cash out fees.

So I decided to login into the site after not checking out for over 6 months. Once I logged in my fund were missing (Just under 2k).

I saw in the history it had been removed about 2 weeks prior (Thanks god I decided to check my account randomly). I email support and they tell me since I had not logged in they had removed the funds from the account (WTF???). They reverse the money back into my account after I email them.

I try to cashout everything, wait a week and it goes back into my account. I read the fine print and see it is only a max of $1k. I cashout 1k and they hit me for a $100 fee. I get a check for $950 and my account balance gets reduced by $50.

I now go to cashout the remaining money wait several days and get this email:

"Dear xxxxxx,

When we took over Juicy Stakes in October last year our goal was to create a stable and secure poker environment for the Juicy Stakes poker players. A poker environment where players could enjoy playing poker and being able to withdraw their winnings in a timely manner which was not possible with the past owners. We took over all the existing player funds at that time without receiving a cent from the old owners. This take-over made it possible for players to withdraw their funds that were basically lost at the old Juicy Stakes.

For this to work out for the players and for us as a company we need players to play and not only to withdraw their funds. We guarantee to process withdrawals as long as players play and invest a bit in this project.

Since we took over you have basically not played a hand at Juicy Stakes and just withdrawn the maximum amount as often as you could. I am afraid that we cannot continue to process your withdrawals, due to your big balance, without any gaming from your side.

If you want to continue to enjoy our good cash-outs then we will have to accumulate 2500 FPPs to be able to withdraw money. If this is totally out of the question for you then we can always talk to the old owners about transferring back your account and balance to them.

Best regards,

Nikki

Juicy Stakes Support Supervisor."

What kind of rinky dink company bought this. I was never made aware of any owner changes via email. On the plus side the first cashout came via Fedex and it did come quick (It should for $100 fee)

Now I have to play on this site just so I can pay another huge fee to cashout. It would be nice if they give their players a heads up. And who is this old owner of Juicy you would send my money back to? Thanks for the clarity.

Tip to Juicy: Drop your cashout fees significantly (Cake used to be $35 which was high). Provide better communication about what is going on. Lastly, don't remove player funds without reaching out to them first.

Is Kahn ok? It's been several hours and he hasn't come in here to explain to us how this scummy thievery is actually great customer service. Worried....

only in the world of Online Poker would someone think that they could take over a company, grab all of the money owed customers, hold the money ransom for $100 per check fee, only let them get $1000 max out at a time, and then on top of it all,....

Demand they keep playing on the site, or they get ZIP ???

If you got the FPPs they wanted, and you were a winning player you might find your account balance going up? And they still refuse to give you the money you are owed !

Site's scam.

Was a scam, is a scam, and probably will be forever...........

specially since it is a virtual ghost town now.

which

Lol...I get your frustration. I agree with Kahn to a point though...they did take on a huge amount of debt. It's slightly commendable that they are giving people a chance to take the money off period as oppose to blatantly not paying people (lock poker). I think where they go wrong is in trying to force people to play as oppose to growing the pool through actions that increase voluntary participation. On that note I agree with you. The successful sites (winning poker, bovada etc) have done so through a fast, efficient and cost effective cashier. You make your cashier competitive and you don't have to force people to play they will do so voluntarily. But it's not a complete scam they actually pay all their new players.

^can we stop justifying ****ty business practices by poker sites on the basis that the ****ty business practices aren't quite as ****ty as the ****tiest business practices we've seen from other companies?

Hello,

First off all Intertops got given Juicy stakes poker as a result off the network owing them so much money. They was fully aware off the player balances and should not be holding payments back from players ( $1,000 weekly) . As you say they should allow players to cash out and do what they want with there own money. This was perfect for intertops for this to happen as all the American players can now be put on juicy stakes which keep the feds away from intertops and there sports platform. By intertops ( juicy ) doing this with the cash outs has limited the players that will ever join them as for most players a 1k weekly cash out is no use so will not be happy to play there.

Matt

No offense Matt, but I'm not sure what you are talking about. I'm referring to the fact that under cake management no one was going to be paid anything. Not 1k not any k. Certainly no us players would have been paid.

Hello,

I understand what you are saying but all this bollocks about them doing good paying out 1k week is bull**** because they have taken over juicy stakes with ZERO payment . Not only that they ware FULLY aware off the player balances when they took over so why not run the site as it's supposed to be run. Would you set up a site and say to players we will only pay out 1k week. Who do you think would ever join your site? they should just opened it up the normal cash outs there would have been a 20/30% increase in players. By what they have done I have to say is **** it up! And once again think about themselves regarding having juicy stakes being US players to distant themselves from there " real" platform Intertops.... And think nothing about the players balances or players to make players play and charge 100$ to cash out 1k. What sort off micky mouse operation is it.

Matt

I've had a little bit of money left on here that I've been trying to cash out for weeks. They would keep canceling my withdrawals without telling me, and when I asked they said I needed to earn rake. A couple of times after I earned rake and tried to cash out they said I needed more rake and their numbers kept changing. I finally got an e-mail identical to slvrmountn's above saying I need 2500 FPP per month for a withdrawal. This came all of a sudden, for a good while there I was able to withdraw without FPP requirements. It's a huge limit to hit and quite scummy of the owners, but I figure already most people here know not to trust this site with any significant amount of money.

This is pretty simple. I'm not sure why so many of you can not comprehend it.

The new owners do not have your balance and were never given your balance when ownership changed hands. The new owners however have graciously offered to be your white knight, IF and ONLY IF you play on their site. Otherwise, they are happy to return your debt/balance to the old owners (who will almost certainly not pay you).

Pretty easy A/B decision here folks. You can accept this reality and play in some soft games, with pretty high rakeback and rewards while earning the ability to withdraw your existing balance, or you can just give up and not get any money whatsoever because the original owners have all but defaulted on it. Those who do participate and play, have been getting checks in under a week. Take your pick, but I know what I'd decide if I were in your shoes...

--
Kahn

Yeah we know what you would do!

You support paying cash to a business that stole its customers money, and then instead of notifying each remaining customer that their balances were not real money, only a "play money representation" that needed an arbitrary amount of play to try and recapture, letting each customer continue to grind independently!

Only when a customer decided to make a withdrawal, perhaps weeks, months or even years later would you give them the bad news!

"Sorry sir, the balance you see in your account is not 'your money' it is actually 'our money' and if you stand on one leg, twirl around three times chanting "Juicy, Juicy, Juicy" maaaaybe we will give you a little of 'our money' to you.

Which

PS. Juicy new is just as corrupt as Juicy/Cake old.

So this place still has the ridiculous $1000 max and $100 fee? lol

This is the correct response.

And I don't blame the new Juicy owners one bit.

And I don't understand leaving a few K around on a site without playing at all for 6 months.

The winners dont produce any rake until they increase the action on the site.

Req Cash Transfer (WU) on 1/14
Available for pick-up on 1/22

What is the story with the person-to-person transfers here? I have a friend who has a tiny account balance that is trying to sell me his cash IRL but for some reason they are giving him the runaround on transfers. First they said a supervisor had to turn on the ability and then they gave him random #s of FPPs that he had to grind before it would work. 5 different CSRs; each one told him a different amount. The tab functions on the client but the funds never move from/to either account. Anyone else experience this?

Any recent check withdraw times to report?

I usually check the action at peak online poker hours, and they rarely have more than a couple of whatever 1/2 NL 6max games going. This site is completely dead, there is no action on here. When a site has a tough time getting action at 1/2 NL, its not much of a poker site. They want you to get 2500fpps per 1k cash out, thats a lot for any stakes you are playing.

I am another one of the people that must play in order to cash out. The reason I have not been playing is because there is ****ing dead, theres no debating that. So how can I play and earn rake when there is no action? It will take me forever to get their required rake playing .25/.5 and .5/1.

I have to rake another $70ish before I can cash out, which could take some time as others have said, action is dead.

If anyone is in a similar situation and wants to play a few tables of heads up 100nl to get it cleared, pm me.