Quote:
Originally Posted by jelloman
For US players, you have only 1 option for cash out. That is by check. Before
you can request a cash out, you must get your account enabled for cash out by sending in your drivers license and the credit card you used for deposit. I sent in those documents and was told I would hear from support, but I have not. Numerous emails since then have gone un answered.
They had no problem accepting my deposit, but getting my withdrawel going has been difficult. It should not take 2 weeks to ENABLE your account for withdrawal. I haven't even been able to make the withdrawal request yet. Based on the msgs posted here, I'm in for a long wait.
I will not play on this POS site at least until my account is enabled for withdrawal. (and no, I am not FOS. Do you work for Juicy ?)
Now, your situation is different because you deposited by Credit Card and you must supply verification documents. (I did not deposit with credit card, or make any type of deposit and do not need to be pre-verified - now, they may ask me for docs if I ever do get to ask for a cashout) Did you try hitting the cashout button and it says you are not able?
Giving incomplete information doesn't help anyone.
Cashouts on Cake Poker took forever, but support at Juicy has been very good to-date from what I read on several poker forums and my own experience. FWIW, I personally contacted them and got an almost immediate response concerning cashouts.....
Just looking it up for the record.....Request sent to support Nov 6th
5:50PM, specific response sent to me
5:56PM (now that is pretty damn unbelievably fast in anyones book)
Hi
I have tried to look up your rules for 'player2player' transfers, and 'withdrawals' but could not find anything. In hopeful anticipation of making money on Juicy Stakes, could you tell me the status of my current account regarding player2player transfers and withdrawals? Do I need to send in any documents/forms to be eligible for withdrawals or transfers?
Thank You for your assistance.
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Hello,
Thank you for your email. At this time the only cashout method available is using a check which is delivered to your registered address. There is a minimum of $500 and a maximum of $3000.Our security team may request documentation for proof of identity at any time. Player to player transfers are allowed and can be done through the Cashier by using the Transfer option. If you have a specific question about transfers please let us know.
Please let us know if we can be of further assistance.
Kind Regards,
Kevin
JuicyStakes Support