Sorry for the harsh reality but sounds like you accidentally sent the funds to the wrong address or as someone else noted accidentally sent bitcoin cash to a bitcoin wallet. In either case, sucks but that's not unique to online poker, being even one digit or letter off can mean funds transferred via bitcoin (or any crypto really) are lost forever unless you accidentally send it to an honest person by mistake who returns it.
Also, I've never heard of a poker/casino site or any other site that deals in bitcoin transactions to ask you by live chat (or email/IM/mail) to provide your bitcoin address. Usually, and I've had no issues getting money off Bovada via both courier check (2016 and even with delays they gave me free bonus money no rollover for the delay) and also bitcoin (2017 and 2018) and when you do a Bitcoin withdraw you copy YOUR receiving address into the specified line on the Cashier when you're logged into your account not give it over email or live support chat/call.
Here's an example of their Bitcoin Withdraw Screen:
https://www.beatthefish.com/wp-conte...te-payouts.jpg
As for their license, yes it's true Bovada/Ignition gave up their KGC license after the state of New Jersey pressured and made an agreement with the KGC to not allow sites not licensed in New Jersey to operate there. I'm not sure the details of what NJ did to force the KGC to revoke licenses (and it sounds like operaters licensed in NJ probably put financial/political pressure on the state in return for "protecting" their investments in state only sites). My guess is Bovada/Ignition realizes that as online poker comes back online regulated state by state in the USA that players will choose to go advertised and full licensed/regulated/government approved sites to play and that without that kind of backing, why play on Bovada when you can play on a state site proven to be safe? And Bovada appears to be looking for a new licensing body but at the same time by dropping the license they can operate in most states which wouldn't be allowed in states like NJ had they kept servers and license with KGC.
Honestly it's shady but I don't think for the reason you're suggesting. It sounds like old school political and financial pressure (NJ sites pressuring government to squeeze out competition).
Here's articles on it:
https://www.onlinepokerreport.com/22...bling-license/
https://www.uspoker.com/blog/bovada-...license/15275/
Also I don't see anything about Bovada/Ignition losing or dropping RNG certifications which can be done/renewed via independent companies such as iTech Labs:
http://www.itechlabs.com.au/certific...a_12052016.pdf
And to be fair yes that RNG certification was updated last in May 2016 before they dropped they KGC license but would a massive company like Bodog (that owns Bovada/Ignition) really suddenly decide "eh a government entity is forcing our licensing body to drop all sites, so let's just drop it now and while we're at it just change the RNG." I mean I guess it's a good cover up for it but I don't know how long they'd last after that once players started sniffing it out (since many players do go over hand databases and Bovada readily provides hand histories (including a believe hole cards for all players after 24 hours).
Just trying to point out what information exists out there based on your concerns. Def be more careful with bitcoin and crypto transfers, one wrong typo can cost you lots of cash. Sorry you had that happen to ya.
Last edited by JeeeroyLenkins; 07-17-2018 at 12:56 AM.