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I think this is so unfair I think this is so unfair

05-16-2012 , 05:09 AM
Read from the bottoms up

Quote:
> Date: Wed, 16 May 2012 03:03:40 -0400
> From: security@pokerstars.com
> To: ******@hotmail.com
> Subject: PokerStars Security - Account Restricted Due to Association with Other Players
>
> Hello Peter,
>
> Thank you for providing us with the information we have requested.
>
> Regrettably, we will not be able to fully reinstate your account
> until the issues in accounts 'cbu***' and 'Med*****' are resolved
> due to your association with these players. Although we do not
> imply any wrongdoing, we would prefer if all related PokerStars
> account holders have settled their matter with us.
>
> To assist in reinstating your account, please have these players
> contact us immediately to settle the outstanding issue with their
> PokerStars accounts.
>
> We apologize for this inconvenience and trust that you understand
> our position in this matter.
>
> Note: Please do not attempt to create any other accounts as doing
> so is a violation of our Terms of Service. If we discover a new
> account, it will be closed without notice and you will be liable
> for any loss that could occur and the remaining funds could be
> confiscated.
>
> Regards,
>
> *****
> PokerStars Security Team
>
> PokerStars will NEVER ask you to confirm your login credentials
> or password via email, phone or chat facility or in any way. We
> do not advise giving your login information to anyone under any
> circumstances.
>
>
> ----- Original Message -----
> From: *******@hotmail.com
> Sent: 2012/05/16 01:01:38
> To: security@pokerstars.com
> Subject: RE: PokerStars Security - Explanation Required
>
> >
> >Hi,
> >'cbu***' is my uncle, 'Med****' is the son of 'cbu***', so
> >'Med****' is my cousin. I logged in and play PokerStars at
> >'cbu***'s laptop on May 1st while visiting them.
> >> Date: Wed, 16 May 2012 00:25:07 -0400
> >> From: security@pokerstars.com
> >> To: ******@hotmail.com
> >> Subject: PokerStars Security - Explanation Required
> >>
> >> Hello Peter,
> >>
> >> Thank you for your response and providing the information
> >>that we
> >> have requested.
> >>
> >> Unfortunately, we still require further information from you
> >> before we can fuurther review the situation. Please confirm
> >>your
> >> association to the players 'cbu***' and 'Med****'.
> >>
> >> We hope to hear from you soon.
> >>
> >> Regards,
> >>
> >> *****
> >> PokerStars Security Team
> >>
> >> PokerStars will NEVER ask you to confirm your login
> >>credentials
> >> or password via email, phone or chat facility or in any way.
> >>We
> >> do not advise giving your login information to anyone under
> >>any
> >> circumstances.
> >>
> >>
> >> ----- Original Message -----
> >> From: ******@hotmail.com
> >> Sent: 2012/05/15 19:57:48
> >> To: security@pokerstars.com
> >> Subject: A request for my ID and an explanation of my
> >>association
> >> to 'cbu***'. <<<<[this was not the full original message I said something about him being my uncle and I played 1 HUSNG game there].
> >>
> >> >User ID: MoTTsClamat This message was sent from the
> >> >Contact Support form. Authenticated sender is
> >> >"******@hotmail.com"
> >> >
> >> >Category: Security Sub-Category: Documents
> >> >Client Version: '5.785' System (OS) Info:
> >>'WindowsXP[5.1]'
> >> >
> >> >Message:
> >> >
> >>
> >>
> >
>
So yeah I need my money right away and I can't even get it. I don't feel I'm responsible for my uncles and cousins actions for whatever it is they did. I logged into my account there once played 1 game while visiting them I was waiting for a live home game to start and was bored, so played in the meantime. I don't even feel like playing on PokerStars any more. Played there for maybe 3 years, log into my uncles computer and my account is flagged... great. The thing is too I don't even think he will care to resolve this so I don't even know what to do.
I think this is so unfair Quote
05-16-2012 , 05:41 AM
This sucks for you, its also pretty standard though.

Moving to Internet Poker.
I think this is so unfair Quote
05-16-2012 , 06:11 AM
Here is what happened according to another PS player in their household who can't deposit any money into his account. My uncle created the account under his wifes name so he could use his wife's credit card to deposit. Then when later his wife made an account it screwed things up, so my uncle then tried to create more accounts, which made it much worse.

Hmm it doesn't sound that bad maybe I can get this resolved tomorrow idk.
I think this is so unfair Quote
05-16-2012 , 08:33 AM
Sounds like you haven't done anything wrong unlike most of these types of posts that I read here. Its unfortunate for you but the process is pretty standard. Once you play from somebody else's computer, or if they play from yours and something doesn't look right with either account the other will naturally become suspect.

I'm sure that if you cooperate with Stars it will be resolved in time, but it might take awhile.
I think this is so unfair Quote

      
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