Quote:
Originally Posted by tNgrandbuyin
In the future I'd like to see instead of being awarded a tournament entry coupon, you are awarded a tournament dollar amount (T$) that simply goes towards a tournament dollar balance, "just like Stars did it." As a player playing small to mid stakes, there's no way I am ever playing a 30 cent or 60 cent tourney, and when I play satellites that award $109 and $215 tourneys, I just want the T$. It's a hassle to have to email somebody to restructure your tourney coupons. The way Stars did it is is very simplified and just makes sense.
I agree, it's just the way things were initially structured with the VIP/CRM system with Merge and this was the closest alternative that I could set-up when we launched Hero. But again, I can't do anything about the satellites that award those tickets as they are issued via the network play rather than VIP awards.
In any case, your tournament tickets can be converted to instant cash to do whatever you want with it, so other than the email hassle (and we usually get this done within 24hours), cash game players prefer this. But, I agree, it is not an elegant solution and I'm in the final stages of just restructuring everything to just cash bonuses/VIP point exchanges.
Cheers,
Dave