Hi, I am writing here for help with my ggpoker account. My ggpoker account was frozen about 2 months ago. Since my account was frozen, I have not received any emails from them. I had $20,000+ in my GG account when they froze it. Two months ago, I connected to GGPoker and observed that it had 3-4 jackpots of $5000 with Spin n Go at $100, which had been won quickly. I then decided to give it a try. After 6-7 spins and go , I could see that only the $200 had fallen. I then took out insurance to protect myself. This lasted for about 30-40 minutes. I finished up around USD 8000 during the 30-40 minutes that it lasted. At the time I didn't understand what was happening, it all happened so quickly. The next day, my GG account was frozen, and I never received any email from them. I wondered if receiving help or advice or what to do after this situation is possible. I have been playing GGPoker for a while and have never encountered any issues before.

Now after reflection, I can say that it was due to a lag in their system. This lag should not punish me or steal the money I had in my account before this day. Even if they would have asked me to take back the 8k that I did that day I would have accepted without hesitation, but I have received no email from them since and my account is still frozen.

THANK YOU.

So you abused the bug in ggs client that made only 2x happen in spins and by taking the insurance you auto profited from the bonuses. And somehow you are surprised that you got canned lol.

n1

Hi, loser, I have the same situation until I found a way to solve it. What was your nickname on BetKings?

If I'm understanding it right and there's a bug on GG's end only giving 2x's. And he didnt cheat but stayed within their rules just took insurance it's GG's problem and they shouldn't ban someone for that

Yes, they know that it was a mistake on their servers and they lost money because of it, and in order to compensate for their losses, they decided to accuse some of the players of a "Hacker attack on the servers" and confiscate their funds.