I finally got a response from FTP support as to why my last Bank Transfer withdrawal was declined:
Quote:
Hello X,
Thank you for contacting Full Tilt Poker Support.
Recently our bank transfer withdrawals were changed from one per 24
hours to one per 72 hours not to exceed $2500. We have not yet updated
the wording in the cashier but that will be done soon. For that reason
we had to decline your withdrawal.
We apologize for any confusion or aggravation that this has caused.
If there's anything else we can help you with, please feel free to ask.
For what it's worth I just recently requested a bank wire on an account that I have won on in the past and have yet to set up the proper withdrawl process for a bank wire apparently.
Full Tilt has been more then helpful so far, but they did say that I need to scan over my ID and valid proof of address along with all my bank information (even though this is already on file) in order to go through the bank wire.
I am waiting to set up everything and will keep everyone updated on the process if you have interest.
I sure do miss the old days when it just got credited back to your bank account upon request within 2 business days.
They must have them really stacked up because of the EPassporte thing.
Requested mine on April 16th, approved on the 17th, waiting...(USBank)
also, i'm pretty sure stars is using the same processor which is making the backlog even worse, as they are limiting $2500 in withdraws per 72 hrs now also.
the approved email did say it may take 10 business days for the transfer to hit the account...
After a series of recent declines on money transfers from FTP I emailed support. The tell me it is one withdrawal per 72 hours, not 24 as the site says. See the below received email.
Quote:
Unfortunately, we were unable to approve your last Bank Transfer
Request
because there is a maximum of one Bank Transfer withdrawal within a
72-hour period, the minimum amount of which is $100, while the maximum
is $2,500.
Your withdrawal request has been voided and the funds have been
returned
to your Full Tilt account.
You can request another Bank Transfer 72 hours from the time of your
last successfully processed transfer.
We appreciate your play on our site and if there?s anything we can help
When I use echecks to deposit, the take the money from the bank account the next day, but for a withdraw by the same method, it takes like 2 weeks..lol
When I use echecks to deposit, the take the money from the bank account the next day, but for a withdraw by the same method, it takes like 2 weeks..lol
