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04-08-2011 , 05:54 AM
Quote:
Originally Posted by Thrahl
Spoiler:
perfect
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04-08-2011 , 12:53 PM
Quote:
Originally Posted by bobboufl11
3 days for this one.. I was kinda excited before I opened it

Hello Robert,

Thank you for emailing Full Tilt Poker Support.

We certainly understand your frustration and we share in it, we thank you for atleast acknowledging the difficulty we are having with withdrawals in the US. Unfortunately we do not have any further information for you at this time. As there are several third partied involved in this investigation, it may take some time. We are working as a priority to get these funds to you as quickly as possible. We will contact you as soon as we have more information but we can assure you we have not forgotten about you and your funds are safe.

Thank you for your patience and understanding while we work to resolve this issue. If you have any questions, please feel free to email us.

Regards,

Stephen
Cashier
Full Tilt Poker


Does anybody really believe that they will do that???
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04-08-2011 , 01:20 PM
since monday.. haven't really noticed anyone saying "received"...
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04-08-2011 , 02:03 PM
hey guys still nothing ill show this message again for anyone whom hasnt seen it

received this email 4/5
req for cashout : 3/7
approved: 3/9
received: ?/?

Hello Armando,

Thank you for emailing Full Tilt Poker Support.

We are very sorry to hear about the delay you have experienced and apologize for any inconvenience the matter have caused you. Rest assured, we are working with our payment processors to reduce the processing times and ensure that you receive your funds in a timely fashion.

Having verified status of your transaction, we confirmed that, unfortunately, there was a delay in transferring your funds. Yet we are happy to confirm that the transaction has been already processed and, if you have not yet received the transfer, the funds should become available in your specified bank account within next few days.

We understand that this situation is very frustrating and bring our repeated apologies for this delay.

Thank you for your patience. If there's anything else we can do for you, please feel free to email us.

Regards,

Yevgeny
Cashier
Full Tilt Poker
Full Tilt bank wires Quote
04-08-2011 , 02:32 PM
Quote:
Originally Posted by orange
money got sent back to me on FTP after bank x-fer failed so did a bank wire this time.

req march 14th (3-14-11)

hopefully it comes this time. been trying to withdraw for the past 3 months now.
got this 2 days ago. thank god.
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04-08-2011 , 03:54 PM
I think the major problem is states legislation. As I understand there are the plenty of troubles in NY. As I know everything is all right in NJ. So maybe you guys post in which state you are, yo define is the reason state or not.
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04-08-2011 , 04:19 PM
Quote:
Originally Posted by Bombonero
I think the major problem is states legislation. As I understand there are the plenty of troubles in NY. As I know everything is all right in NJ. So maybe you guys post in which state you are, yo define is the reason state or not.
I'm in California and yes, i'm experiencing the loooooong wait times as well....
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04-08-2011 , 04:25 PM
Email FTP support every few days and always get a variation on the same thing. I've asked them to put the money back into my account so I can request a withdrawal by check, and they say it "isn't possible". Of course it's ****ing possible. They just don't want to do it. Those are different things.


Quote:
Hello BigPoppa,

Thank you for contacting us.

I am very sorry for the delay you are experiencing BigPoppa but unfortunately as outlined by my co-worker that is not possible. I realize how inconvenient this is for you and apologize once again. We are doing everything we can to resolve this for you with the processor and I appreciate the patience you have shown during this time.

We will contact you as soon as we have any further information BigPoppa and again to reiterate that your funds are safe and you will receive them.

If there's anything else we can help you with, please let us know. We're always here to help.


Regards,

James
Full Tilt Poker Black Card Support

Last edited by BigPoppa; 04-08-2011 at 04:31 PM.
Full Tilt bank wires Quote
04-08-2011 , 04:37 PM
1/31: Bank Xfer--Failed
2/16: Converted to wire--Failed
3/21: Premium BW--Failed.

Dear XXXXX,

Unfortunately due to ongoing issues with our third party processors, the withdrawal transactions outlined below have not been processed.
To ensure you receive your funds as soon as possible the total withdrawal amount of XXX has been reprocessed via an alternative third party processor. You will receive these funds in your bank account on or shortly after April 15th.

I received this email this morning. I assume alternative third party processor will be some sort of bank transfer. Hoping 4th time is charm...
Full Tilt bank wires Quote
04-08-2011 , 04:45 PM
Quote:
Originally Posted by vi_run_tings
Gary Benson Intercash is a service based in Australia that helps players buy-in and cash out from various online poker rooms in exchange for a commission. Up until about September of 2010 they actually offered direct account to account transfers for B0@ account holders, so the only cost was the commission, and the turnaround time was less than 48 hours. That is no longer an option but the wire service is, for the same 3.5% commission, plus their wire fee of $25, plus whatever fee your bank charges on incoming wires.

I was a bit skeptical of this service when I first heard of it but have been extremely pleased with their customer service, and the dozen or so withdrawals I made all arrived in my account within three days max. For more see:

http://www.garybenson.com.au/eng/ser...ails/full_tilt

If you search "Gary Benson" here on 2+2 you will come up with a handful of other threads that mention the service.
thanks for the info.
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04-08-2011 , 05:12 PM
Quote:
Originally Posted by Spartan73
1/31: Bank Xfer--Failed
2/16: Converted to wire--Failed
3/21: Premium BW--Failed.

Dear XXXXX,

Unfortunately due to ongoing issues with our third party processors, the withdrawal transactions outlined below have not been processed.
To ensure you receive your funds as soon as possible the total withdrawal amount of XXX has been reprocessed via an alternative third party processor. You will receive these funds in your bank account on or shortly after April 15th.

I received this email this morning. I assume alternative third party processor will be some sort of bank transfer. Hoping 4th time is charm...
I also got this email today about my 2/8 and 2/13 bank transfers that were converted to a wire quite awhile ago.
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04-08-2011 , 06:43 PM
i think it all depends on the deposit/withdrawal history of your account
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04-08-2011 , 09:06 PM
Has anyone ever tried withdrawing to an 1........N.......G d1r3ct savings account?
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04-08-2011 , 10:13 PM
Quote:
Originally Posted by AHanrath
I also got this email today about my 2/8 and 2/13 bank transfers that were converted to a wire quite awhile ago.
I've been waiting since 2/17 for for mine and i never had a notification of conversion....
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04-09-2011 , 12:43 AM
Quote:
Originally Posted by ih8pocketas
I've been waiting since 2/17 for for mine and i never had a notification of conversion....
It doesnt look like they convert all transfers into wires. I have several since early Feb that have never been converted.
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04-09-2011 , 01:41 AM
Please post your locations. Does anyone have a problems in New Jersey?
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04-09-2011 , 03:23 AM
Quote:
Originally Posted by Bombonero
Please post your locations. Does anyone have a problems in New Jersey?
NJ - little worried even though they say wait 5-7 business days, past few months bank wires have been approved then hit bank next day. still waiting on a 4/1 withdrawal to . will update when it hits
Full Tilt bank wires Quote
04-09-2011 , 05:25 AM
Quote:
Originally Posted by Mxyzptlk3
Has anyone ever tried withdrawing to an 1........N.......G d1r3ct savings account?
no, but this is an interesting possibility. They also have checking accounts, youd probably have to get one of those to receive a wire. let me/us know if you do try this and what happens
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04-09-2011 , 03:11 PM
Quote:
Update!!

todays date 4/6/11 *nearly 3 months after original bank transfer request- nothing!

Update, finally hit 4/7... one day after I emailed support. Yay. 3 months to the day! Talk about a long wait.
Full Tilt bank wires Quote
04-09-2011 , 04:35 PM
Still waiting on a bankwire approved 3/11. Waiting for the day they send it to my ftp account cuz I'm pretty sure it's never hitting my bank account like the previous 2 wires.
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04-10-2011 , 05:08 AM
Still waiting on 2/28 Premium Wire Transfer. Generic responses from Blackcard support. Any hope of it going through anytime soon?
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04-10-2011 , 05:12 AM
By the way, I'm with CA Bo@. Anyone know why regular bank transfers have been disabled?
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04-10-2011 , 11:57 AM
Still Waiting from 3/12, blah blah blah BS BS BS.....

Thank you for contacting us.

We apologize for any inconvenience caused by this issue. Rest assured we are working 24 hours a day with the third party processor to get you your funds and I assure you we will contact you as soon as we recieve confirmation. We appreciate your patience and understanding during this process.

I can not apologize enough for this issue. I understand these third party processor issues are a major inconvenience for you and also for us, we have tried to wire you your funds but encountered new difficulties thanks to current US gaming legislation. We are doing everything we can to resolve this and appreciate that this wait has been very difficult for you. These issues will be dealt with and I really appreciate your patience and understanding as we work through them with the processors.

If there's anything else we can help you with, please let us know. We're always here to help.

Regards,

Stephen
Cashier
Full Tilt Poker
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04-10-2011 , 01:05 PM
Reg-bank transfer is disabled and my prem bank wire now is temp suspended; "due to third party technical difficulties"

only option left is check?..

Anyone else have this problem? I thought this was resolved..
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04-10-2011 , 05:46 PM
Quote:
Originally Posted by pinkpantherr
Reg-bank transfer is disabled and my prem bank wire now is temp suspended; "due to third party technical difficulties"

only option left is check?..

Anyone else have this problem? I thought this was resolved..
My premium bank wire service has been disabled. Still have the bank transfer and check options. They likely disabled the wire service because I have been delivering a berating barrage of emails to withdrawalsupport@fulltiltpoker.com. Still waiting on a premium wire withdrawal approved on 3/1. I'll go ahead and welcome myself to the same boat everybody else is in.

Anybody try anything different that produced something other than a cut and paste email from Stephen, Rory, or Satan?
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