I have been doing these for the last few months always getting them within 3-5 business days so when i has approved on 2/14 and 2/16 and did not receive easlier int eh week they told me to wait 7 business days, i knew they werent coming now black card isnt responding

rec 20
app 20
rec?

Always comes in 2-3 days for me also. Looks like people who have recently done a wire went through. Some even got there recent ones before older ones. Hopefully we can see a response from full tilt soon especially for the black card members of which i am not. keep the updates coming.

req 2/22
app 2/22
rec: ?

Just received an email update that nothing has been sorted as of yet but I will be told instantly when the problem has been solved. OH GEEZ!

req: 2/24 8pm server time
app: ?????????

I made the wd on thurs with the hopes of it being "sent out" on friday. that it hasn't been approved yet is troubling, to say the least, especially since I don't bank at one of the problem banks discussed here and elsewhere. here's hoping that's still true!

they are doing the same thing to me!!!!! ive sent them my statement 4 times and they come up with some stupid excuse each time. i think about to post some of their emails. the last time they actually told me that it was showing the wrong dates when VERRRRRRRRRRY CLEEAAAARLY it had ALLLLLLLLLLLLLL the dates from the processing date up to now and everything was displayed correctly, i keep asking them to confirm that they can see that i havent received the deposit and they REFUUUUUUUUUUUUSe to even acknowledge that i asked that. EVERY TIME. ive wrote several emails with the documents asking for them to please confirm that everything is correct and that you can see i have no deposits from your processor. THEY WONT DO IT!!! ive been waiting almost two months!!!!!!!!!! i processed mine on jan 6th and everyday from a week after the 6th they keep saying theyre waiting on their processor. the last few emails have actually sounded like they want to say im lying about this or that my bank is the cause of the problem. this is the email 2 weeks after i sent my bank statement for the 3rd time.

"Hello thomas ,

Thank you for your email.

We have contacted our third party processor in regards to this transaction. To date we have not received a return of these funds by your bank.

I have reviewed the statement you provided on Feb 13th, please note we it is only showing transactions from Dec 21st to Jan 11th. If you would like us to continue investigating this missing payment we will need you to forward a scanned copy of your bank statement showing transactions from Jan 6th to date.

If you are still unable to locate the transaction, please provide us with a copy of your bank statement from the original approval date until the current date so we can investigate further.

If you bank online and do not receive a paper statement, please send a screen shot of your online statement. Before sending copies of your document, please ensure the following requirements are met:


Thank you for your cooperation.

ive sent it four times now and their last response was this after i beggggggged them to just confirm if they can see on my statement that i havent received the deposit. they will not answer that question for annnnything!

"Hello Thomas,

Thank you for contacting Full Tilt Poker Support.

We are still waiting to hear back from our processor, unfortunately we can't credit your FTP account until the processor confirms that your funds have been returned. We will notify you once we have credited your FTP account.

We apologize for this inconvenience.

If there's anything else we can help you with, please let us know by replying to this email. We're always here to help."

jan 6!!!!!!! thats when this withdrawal was approved by premium bank wire. .............WTF!!!!!!!!!!!!!!!

which bank do you use so i can open an account with them. ive been waiting since jan 6th for a premium bank wire

its sick how these ***** are just pretending like they dont know whats going on when they know EXACTLY WTF IS GOING ON! they got me so pissed off.

why the hell do they keep making me send them bank statements and saying their processor hasn't received the funds from my bank as if it was actually sent to my bank!!!!!!! they know that **** didnt get sent.

theres thousands of others with the same problem and they just act like they dont know whats happening and tell you to double, triple, quadruple check your statement even though youve sent it 4 times already and no very well you dont have it.
first its, "oh we didn't get it, could you send it again" then its, "oh just send it again for the hell of it, it will help with our "investigation", then it's, "sorry but these documents youve sent us 3 times are only dated dec 24 to jan 11th" ( it was from dec 24th to feb 13th, up to the current date at the time, shown very clearly at the top and in more than one place) annnnnnd, they didnt even tell me that there was a problem with the statement( there wasn't) until i emailed them two weeks later asking if they saw my documents. THEY WERENT EVEN GOING TO EMAIL ME TO TELL ME THE DATES WERE ONG ON THE STATEMENT (ONCE AGAIN THEY WERENT WRONG) !!!!!!!!!!!! COME ONNNNNNNNNN!!! who the **** is running their customer service? i'm a very patient person and rarely get angry about the worst customer service but this kind of thing really does it for me.

Wow I wrote full tilt about my last withdraw and wether I should do another bank wire or some other method and here is what i recieved.

Hello (name),

Thank you for contacting us. Until we can get this delay issue resolved with our Premium Bank Wire processors, we would recommend you withdraw by check. Once the issue has been resolved we will be immediately sending you your funds and notifying you that they have been sent out. If there's anything else we can help you with, please let us know by replying to this email. We're always here to help.

Regards,
Aaron
CashierFull Tilt Poker

not good news I'm guessing. seems some are going through other aren't so its a joke either way I guess. Wonder how long a dam check will take.

I got the same e-mail response too yesterday.

rec 19
app 20
rec?

I requested a premium bank wire on 2/11
approved 2/11

I still have not receieved anything in my bank or a response from Full tilt.

My first request didnt make it. Full Tilt said my bank rejected it so they put it back in my FT account. My bank has never rejected any of the other I have recieved and there has been many like the one above. I did another PBW we will see what happens with this one. I will let you know when I here something.

REQ: 2/24
APP: 2/24
REC: ??

Rec 2/28

Same thing happened w/ me recently. I got a check in 10 days (about 6 biz days) recently, so that wasn't bad.

Still have not received a dime from now 4 wires in February. Only option is check and I don't want to do that. I'm just a casual player shipped some tournament scores at the end of the year and trying to at least get what I need for tax purposes. Very frustrating that they cannot get this issue solved in a more timely manner. I never had a problem in the past with wires to my bank but maybe now they realized internet gambling was involved and blocked the transactions but you would think they would notify me or warn me. Guess we just have to keep playing the waiting game.

also having issues again with a new bank. requested 2/11, approved 2/13, not there as of 19th emailed, got response on 21st, immediately emailed back, received request on 2/23 for bank statements. immediately sent back and haven't received any further word since they e-mailed me and i responded on 2/23. this sht is so annoying.

rec 2/20
app 2/20
rec today 2/28

still haven't received mine from 2/17 after having one from 2/3 rejected from another bank. also my normal and premium bank wire withdrawal options are now gone from the withdrawal menu.

req - 2/10
app - 2/12?

still mia

Still waiting on 2/16 and 2/19 they keep telling me my funds are ok but will not tell me anything in detail. For a site that makes so much money off me the common courtesy would be to treat me with a inch of respect.

Hard to give you details when they don't have access to details because they use a 3rd party processor. I can assure you (as frustrating as waiting is) your money is safe. These things happen in the current state of poker in this country.

Request - 2/14
Approved - 2/16
Received -

Last 4 Withdrawals:
2/17 via Bank Wire - Still Waiting
2/22 via Bank xfer - Still Waiting
2/22 via Check - Have not yet received check
2/23 via Bank Wire - Received 2/24

Kinda strange that most people are not receiving any wires except a few people who continue to post that they are still receiving in regular time. If they have wire processors working then they should start putting everyone's wires through the working processor to resolve this problem.

I requested a Premium wire on 2/18 and I'm still waiting as well.