Quote:
Originally Posted by apefish
while it may not rise to the level of some severe wrong-doing in some instances it's unreasonable in the time frame of this thread given the current online poker environment and that he's dealing with full tilt support.
he sent at least 8 emails in the day or so this all happened. he's been belligerent in the thread. the title is written in greg oldenesque fashion. nothing about this hints at being reasonable.
it's extremely rare you get your way just by kicking and screaming louder and louder on things like this.
I can agree that OP should have handled in a different manner. Hower I can't fault him for doing as he did.
In my early poker days I deposided at the time for me a very large sum of money on FTP almost my complete roll. I had my account frozen without any information what so ever. It took me almost 2 weeks to get it sorted out. During this timeframe I got no information what so ever. I didnt even know if I had been hacked and my account was empty.
This was very stressfull to me. I lost weight got sick and I feelt completly misserable. I feelt totaly helpless and there was nothing I could do.
If I could have done a chargeback I would have done it.
Why should we accept the disrespect FTP gives its players and thier money.
Sickes part was that when I got my account reactivated I got the feeling of greatfullness. wtf
I think that a frozen account should be taken care of instantly. Information about reasons why the situation is as it is should be given out. It seems that FTP doesnt acknowledge the fact that we players are real poeple with feelings. And our money actually are hard erned real money.
FTP handles these matters poorly and people get pissed of and makes chargebacks as they should. imo
I would be suprised if it would be leagal to treat its costumers money like this in many countrys.