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FTP is screwing me FTP is screwing me

02-18-2009 , 05:14 PM
I worked at Citicards for a bit, and when people tried to dispute charges, one of the first things we asked was "did you try to solve this with the merchant?" and then "how long ago did you contact them?" If it was less than 2 weeks we'd tell to GTFO.

But maybe they'll feel more sympathy for OP when they hear he can't chat on FTP.
Quote:
Originally Posted by ws6guy25
Let me spell it out for you. I____ Asked_____ FTP______ To_____ CLOSE_____ MY_____ OTHER_____ ACCOUNT____so_____I_____COULD____OPEN____THIS____A CCOUNT___THESE____ACCOUNTS____HAVE____NEVER____BEE N____IN___USE____OR_____ACCESSIBLE___AT____THE___S AME___TIME
The more posts of yours I read the more I think you'll really enjoy teabag.
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02-18-2009 , 05:15 PM
Quote:
Originally Posted by ws6guy25
Let me spell it out for you. I____ Asked_____ FTP______ To_____ CLOSE_____ MY_____ OTHER_____ ACCOUNT____so_____I_____COULD____OPEN____THIS____A CCOUNT___THESE____ACCOUNTS____HAVE____NEVER____BEE N____IN___USE____OR_____ACCESSIBLE___AT____THE___S AME___TIME
A) FTP AFAIK does not allow you to just open a new account if you have an existing one.

B) Why would you even want a new account? You said this was 2 or 3 years ago so this probably isn't about rakeback (not that they would let you for that either.)

C) 99% sure you are lying or leaving some things out.
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02-18-2009 , 05:17 PM
Quote:
Originally Posted by ws6guy25
Let me spell it out for you. I____ Asked_____ FTP______ To_____ CLOSE_____ MY_____ OTHER_____ ACCOUNT____so_____I_____COULD____OPEN____THIS____A CCOUNT___THESE____ACCOUNTS____HAVE____NEVER____BEE N____IN___USE____OR_____ACCESSIBLE___AT____THE___S AME___TIME
Ooooh, so clever. OP is smart, everyone else is stupid.

Seeing as FTP doesn't allow you to close your account so you can open another one, I'd love to see the email where they told you this would be OK. You can use this with them when they finally get back to you as well.
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02-18-2009 , 05:17 PM
Quote:
Originally Posted by gtpitch
Closed account doesn't mean that you can create a new one. FTP has made that very clear on several occasions. If you create a second account (regardless of the status of your first) it will be frozen. They will get back to you just chill.

The issue is when they do get back to you and everything is cool you won't post here to update. You'll just go back into your douchey little world and disappear until you can come bitch at the community again.

Let me ask you... since you've been a member since Jul 2008 what have you contributed to 2p2? Why should we help you?
See now here's a response that would've helped on the 1st page OR if this was copied and pasted into an email by FTP there would've been no problem. The big deal is I have a right to be worried when I authroize a transaction and no one from the company I authorize the transaction for is answering me. I might have been drastic in stopping payment of the E-check, but how should I know what they are going to do. You have several other sites with super user accounts and cheating and laundering all over the place, sorry if I was worried about just handing out $300 to FTP for no reason. Thank You my good sir and you are right you don't need to help me but this is a public forum thought that there are decent people considering we all share a common interest.

/END THREAD
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02-18-2009 , 05:17 PM
Quote:
Originally Posted by ws6guy25
Let me spell it out for you. I____ Asked_____ FTP______ To_____ CLOSE_____ MY_____ OTHER_____ ACCOUNT____so_____I_____COULD____OPEN____THIS____A CCOUNT___THESE____ACCOUNTS____HAVE____NEVER____BEE N____IN___USE____OR_____ACCESSIBLE___AT____THE___S AME___TIME
Except for "red pros" this would be a first... I do not believe you...
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02-18-2009 , 05:19 PM
Quote:
Originally Posted by KEW
Except for "red pros" this would be a first... I do not believe you...
OP is Clonie Gowen?
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02-18-2009 , 05:20 PM
Quote:
Originally Posted by ws6guy25
See now here's a response that would've helped on the 1st page
this is the first page afaik.
Quote:
Originally Posted by ws6guy25
thought that there are decent people considering we all share a common interest.
I'm telling you this as a decent person:

you didn't act like a decent person.
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02-18-2009 , 05:21 PM
Quote:
Originally Posted by ws6guy25
See now here's a response that would've helped on the 1st page OR if this was copied and pasted into an email by FTP there would've been no problem. The big deal is I have a right to be worried when I authroize a transaction and no one from the company I authorize the transaction for is answering me. I might have been drastic in stopping payment of the E-check, but how should I know what they are going to do. You have several other sites with super user accounts and cheating and laundering all over the place, sorry if I was worried about just handing out $300 to FTP for no reason. Thank You my good sir and you are right you don't need to help me but this is a public forum thought that there are decent people considering we all share a common interest.

/END THREAD
FWIW I gave you the best response that you will get as the first reply to your post.
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02-18-2009 , 05:21 PM
full tilt wouldn't allow you to close one account to open another unless they let you switch from an untagged account to a rakeback account, or in extreme cases like vulnerable hacked accounts/extreme harrassment etc.

you may have asked them to close the old account. however I doubt they did it to "allow" you to open a new one unless one of those scenarios existed. if that was the case I am sure you could offer an email proving it.

Last edited by apefish; 02-18-2009 at 05:24 PM. Reason: fml. bobo posts same thing while I'm writing this.
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02-18-2009 , 05:23 PM
Quote:
Originally Posted by ws6guy25
See now here's a response that would've helped on the 1st page ...

...and you are right you don't need to help me but this is a public forum thought that there are decent people considering we all share a common interest.
Likely you would have gotten some more helpful replies earlier if your responses to everyone hadn't been so argumentative and/or insulting.

Also, you say that you got a response to one email address right away, but none to the other. Have you considered that responses to one email address could be getting spam filtered? Not saying this is definitely the problem since FT isn't known for quick responses, but it's a possibility you should check into.

Quote:
Originally Posted by Markusgc
this is the first page afaik.
Second. 50 posts/page FTW.
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02-18-2009 , 05:34 PM
Quote:
Originally Posted by Hazud
Seriously, FTP is acting badly. And you shouldnt fault OP for taking actions.

He might overreacting in your oppinion, however this what happens when companies disrespect the costumers and their money. I'm on your side OP. FTP is acting unprofessional and you take the actions your have to your disposal.

I wouldn't be suprised that most of the whiners here are affiliates. As affilites they know that situations like these ends with them paying for the so called "frauds" by getting less rake. And I belive affiliates will pay for this fraud regardless if there are equal amount of money on the locked account that will be confiscated.

Their oppinions are tainted by thier own interests. And they can't do much about it but whine about fraudsters.
At least your sister doesnt think your a douche OP.
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02-18-2009 , 05:44 PM
Quote:
Originally Posted by apefish
while it may not rise to the level of some severe wrong-doing in some instances it's unreasonable in the time frame of this thread given the current online poker environment and that he's dealing with full tilt support.

he sent at least 8 emails in the day or so this all happened. he's been belligerent in the thread. the title is written in greg oldenesque fashion. nothing about this hints at being reasonable.

it's extremely rare you get your way just by kicking and screaming louder and louder on things like this.
I can agree that OP should have handled in a different manner. Hower I can't fault him for doing as he did.

In my early poker days I deposided at the time for me a very large sum of money on FTP almost my complete roll. I had my account frozen without any information what so ever. It took me almost 2 weeks to get it sorted out. During this timeframe I got no information what so ever. I didnt even know if I had been hacked and my account was empty.

This was very stressfull to me. I lost weight got sick and I feelt completly misserable. I feelt totaly helpless and there was nothing I could do.
If I could have done a chargeback I would have done it.
Why should we accept the disrespect FTP gives its players and thier money.

Sickes part was that when I got my account reactivated I got the feeling of greatfullness. wtf

I think that a frozen account should be taken care of instantly. Information about reasons why the situation is as it is should be given out. It seems that FTP doesnt acknowledge the fact that we players are real poeple with feelings. And our money actually are hard erned real money.

FTP handles these matters poorly and people get pissed of and makes chargebacks as they should. imo

I would be suprised if it would be leagal to treat its costumers money like this in many countrys.
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02-18-2009 , 05:45 PM
Quote:
Originally Posted by 5thStreetHog
At least your sister doesnt think your a douche OP.
I have no connection with OP. I think he overreacted as many others here. But I just dont fault him for doing it.
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02-18-2009 , 05:47 PM
Hazud, OP deposited YESTERDAY. YESTERDAY. He broke their T&C's, so an account freezing shouldn't be a shock. If OP ever read any other threads, he'd know that FT sometimes takes a day or two to respond to these matters. A chargeback seems way put of line here.

That being said, I'd agree that I'd also be frustrated they hadn't gotten back to me yet, assuming that there aren't emails stuck in OP's spam filter. Their CS response on matters like this is poor to be sure.

Quote:
Originally Posted by Hazud
I have no connection with OP.
Fair enough. Now realize that there's a good chance that zero affiliates have responded ITT.
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02-18-2009 , 05:52 PM
Quote:
Originally Posted by Hazud
I would be suprised if it would be leagal to treat its costumers money like this in many countrys.
folks in wardrobe always are getting mistreated.

I'm also fairly sure that it's not against the law anywhere to hold up this kid from playing poker for a day or two.
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02-18-2009 , 06:06 PM
Somewhat off-topic, but I think they will sometimes let you keep the new account as long as you never deposited in the old one (obv not for rakeback purposes though -- just for folks who signed up for freerolls years ago and forgot about their accounts).

As always, I find myself wishing there was an "Ignore All Except Apefish" tab somewhere. Would make my 2+2 surfin' a lot more efficient...
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02-18-2009 , 06:07 PM
Aside from the initial problem statement, almost everything else you have said ITT is BS. The argument that you can cheat a legitimate offshore company and they can't do anything about it "because they are illegal anyway" is ludicrous. Every part of that statement is wrong. The allegation that there are a bunch of affiliates ITT is stupid, there are probably none. The claim that FT let you close one account to open another is either a lie or is leaving out important facts and twisting the truth. So after this litany of bullsh.t, combined with a very insulting and belligerent attitude, it's no surprise that people have piled on instead of trying to help you. Try another approach next time.
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02-18-2009 , 06:11 PM
hazud- there is definitely a history of ftp providing less than stellar support.

but taking the steps OP did- including the chargeback here - he probably never gave himself a chance at putting himself in a better position than the locked account.

this thread should never have been made once he did the chargeback. he decided that was the appropriate step for him. it's over once he does it though. very few care if he gets his account permanently locked now. he's sufficiently blurred that line if he was legitimate before this. if not, good riddance.

perhaps most important- there's almost nothing we can do to help once he reverses the charge/closes the account/whatever.
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02-18-2009 , 06:14 PM
OP you are rotten. You send FTP 7 e-mails in a short period of time, and get pissed when they don't write you back ASAP. You take all the funds out of your BoA account, so now you are the one screwing FTP. Don't you think you should at least give them 72 hours to get things straightened out? Geez, you're a real class act.
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02-18-2009 , 06:18 PM
Quote:
Originally Posted by LateNiteRush
Don't you think you should at least give them 72 hours to get things straightened out?
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02-18-2009 , 06:19 PM
Quote:
Originally Posted by Bobo Fett
Hazud, OP deposited YESTERDAY. YESTERDAY. He broke their T&C's, so an account freezing shouldn't be a shock. If OP ever read any other threads, he'd know that FT sometimes takes a day or two to respond to these matters.
I dont see why FT shoul ever take extra time for these matters. Its in these cases time is crucial. People get very frustrated and stressfull.
Yes OP overracted but FTP could have avoided this.

I cant see why everyone should be experienced to know that a account freezing is no big deal. It was a big deal for me, when it happend to me. Now when I have some more experience I wouldn't get so uppset.

Quote:
Originally Posted by Bobo Fett
Fair enough. Now realize that there's a good chance that zero affiliates have responded ITT.
Could be right. OP gives a stupid impression and people loves to bash.
Still I can't see why people doesnt see what FTP does wrong here.
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02-18-2009 , 06:21 PM
Unfortunately I also have a very serious problem with a pokersite, but I don't think I will ever post it here, because I will be accused of fraud for sure and receive a lot of hostility.

I noticed it is often the same people reacting to these threads saying the same things.
Some do it to be popular but others out of some kind of interest.
I love it when real frauds get caught here, but I hate the way genuine complainers get treated and demotivated to tell their stories.
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02-18-2009 , 06:27 PM
making sure probable scammers dont circulate money that doesnt exist/scam transfer to honest people>instant gratification for a whining screaming tantrum-throwing child
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02-18-2009 , 06:46 PM
I wonder what OP would do if he was withdrawing and it was taking weeks. We probably would have a hostage situation.
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02-18-2009 , 06:52 PM
Quote:
Originally Posted by gtpitch
Good idea. They don't respond in 24 hours so you commit fraud.

You will now have fees from BoA to pay for.

My suggestion.... put the $300 back in your account. And wait for a response from FTP support. They are kind of slow but they'll get back to you. Emailing 7 times doesn't make the response come any faster - Especially if the tone was the same as your OP.
lol
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