Quote:
Originally Posted by ItsOnlyChips
^ expiry is calculated to the minute based on 168 hours from purchase or last use, not on beginning or end of day
just check ur cashier under view tickets, it gives the exact expiry time to the minute (time zone changes are also reflected here, so that shouldn't be a factor)
That's exactly where I looked. I can promise you it said November 23rd. I can promise you I logged in on the 22nd my time. So you can imagine my surprise to find the ticket expired because the 23rd was still an hour away.
The gist: Full Tilt was on EST. I'm on PST. I didn't realize this. Missed the actual expiry date by two hours when I thought I still had an hour til the 23rd even began.
Full Tilt support doesn't care about honest mistakes like this, won't do anything about it, and I don't want anyone else to lose a bunch of money because of an honest mistake. So I'm just posting this as a warning to anyone new to ring game tickets to do three things:
-double check and make sure your Full Tilt is in your time zone so you fully understand when the ticket expires
-go "Cashier -> View Tickets -> click the little circled I. This will give you full details of when the ticket expires. Don't just go "Cashier -> View Tickets" and look at the date like I did.
-don't glance at the expiry and leave it alone for a week thinking you've got time. Read every freaking detail about that ticket.
I just wasted over 20k ftp over this which is a lot to me so I don't want to see it happen to anyone else.
Last edited by 28renton; 11-23-2012 at 12:08 PM.