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FTP Answers 4/28 FTP Answers 4/28

05-01-2009 , 09:39 PM
the coordinated breaks has been an excellent addition... keep the good work
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05-01-2009 , 10:05 PM
Level 1 10/20 is missing from the Tier 3 $70+5 4player HU SNG.

Right now level 1 is 15/30, but it's not a Turbo.

All other Regular 6min level 4P HU SNG start at 10/20...
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05-01-2009 , 11:37 PM
Quote:
Originally Posted by jinzerd
ANTES FOR ALL STAKES NOW!!!!
^^^
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05-01-2009 , 11:47 PM
Quote:
Originally Posted by john voight
next update plz put the PLHE and Cap tables back to where they were.
This please ASAP, playing at stars till this is fixed
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05-01-2009 , 11:56 PM
I'm really impressed by the quick fix from FTP, nice work. PL and cap being mixed in is mildly annoying but really not such a big deal.
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05-02-2009 , 01:08 AM
My Ironman is messed up. I played exactly 15 days at 100 points a day in March to earn Bronze but on the Ironman page it doesn't give me credit for keeping my streak going and support has been non-responsive.
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05-02-2009 , 01:25 AM
Quote:
Originally Posted by Witzo
My Ironman is messed up. I played exactly 15 days at 100 points a day in March to earn Bronze but on the Ironman page it doesn't give me credit for keeping my streak going and support has been non-responsive.
Had the same thing happen but for gold. Had exactly 25 days of 100+ points and I was only credited for silver. FTP is, as is commonly known, very slow to respond so I'll only start worrying if I don't hear anything within a couple of days.
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05-02-2009 , 01:42 AM
The [Add me to the waiting list] is very slow now.

Like if I register for a game and click another table to multi table/register it will momentarily say that I am still on that new table because it is still loading the info from the 1st table I signed up at.

Sorry if that didn't make sense. Anyone who multi tables knows what I am talking about lol
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05-02-2009 , 01:56 AM
Quote:
Originally Posted by GootRuck
The [Add me to the waiting list] is very slow now.

Like if I register for a game and click another table to multi table/register it will momentarily say that I am still on that new table because it is still loading the info from the 1st table I signed up at.

Sorry if that didn't make sense. Anyone who multi tables knows what I am talking about lol
Same here...also, is anyone else having a weird "please push accept to be seated" pop up after getting seated?
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05-02-2009 , 02:39 AM
Why is my automattic update not working? I click "OK" when it tells me that there is an update to the software!!!!

It takes 10 frickin minutes to download and re-install from scratch, then I have to go through and update my table/card mods. wtf?
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05-02-2009 , 03:28 AM
Quote:
Originally Posted by john voight
next update plz put the PLHE and Cap tables back to where they were.
Please FTP, put the PL and capped tables back! Deep-stacked tables mixed in is fine, but I have little interest in ever playing PL or capped games so they're just added clutter on my screen.
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05-02-2009 , 04:16 AM
Quote:
Originally Posted by smizmiatch
Please FTP, put the PL and capped tables back! Deep-stacked tables mixed in is fine, but I have little interest in ever playing PL or capped games so they're just added clutter on my screen.
just filter by type and you'll get what you want with the current update, imo. no need to change anything.
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05-02-2009 , 04:18 AM
I think it's a little bit hypocritical to ask for pl and cap tables to be moved to their own section...MAYBE, I dunno.

I do agree that they are not even the same game like normal and deep tables are; yes it's a bit annoying to have pl and cap mixed in there (I accidentally joined pl tables quite a few times today while 12 tabling), but overall this is much better than before.
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05-02-2009 , 04:29 AM
Quote:
Originally Posted by Rocket Punch
I think it's a little bit hypocritical to ask for pl and cap tables to be moved to their own section...MAYBE, I dunno.

I do agree that they are not even the same game like normal and deep tables are
how is a cap table any different from a normal table full of shortstackers?
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05-02-2009 , 08:02 AM
I guess if its a normal table with EXACTLY 5 SSers for 6max or exactly 8 SSers for fullring then yeah, it's the same.

But that's a very uncommon situation.
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05-02-2009 , 09:17 AM
Quote:
Originally Posted by Witzo
My Ironman is messed up. I played exactly 15 days at 100 points a day in March to earn Bronze but on the Ironman page it doesn't give me credit for keeping my streak going and support has been non-responsive.
Quote:
Originally Posted by crazymoose
Had the same thing happen but for gold. Had exactly 25 days of 100+ points and I was only credited for silver. FTP is, as is commonly known, very slow to respond so I'll only start worrying if I don't hear anything within a couple of days.
Had the same thing happen. Played exactly 25 days of 200+, made iron but got credited for gold. Emailed and got a response:

Quote:
Hello,

Thank you for contacting Full Tilt Poker Support.

Unfortunately, an incorrect number of Iron Man medals were credited to player accounts due to a technical issue. As a result, effected players were registered in the wrong freerolls. We apologize for the inconvenience and are working to resolve this issue as quickly as possible.

Rest assured, your Iron Man points and status will be correctly credited within the next 1 - 2 business days.

Thank you for your patience, and if you have any questions, please let us know.

Regards,

Eric
Full Tilt Poker Support
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05-02-2009 , 09:50 AM
my ironman medals were fixed when i logged in this morning fwiw.
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05-02-2009 , 11:41 AM
anybody know what the update fixes this morning...any new security features ?
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05-02-2009 , 11:48 AM
lol
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05-02-2009 , 12:19 PM
Honestly FTP needs to get a cash game filter ASAP. The lobby is cluttered and looks like pure ****. The MTTs as sketchy1 said are ****ing up non-stop. SO TILTING.
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05-02-2009 , 12:31 PM
My client keeps crashing every 2nd or 3rd sit and go I'm getting in. It crashes whenever I'm registered for a tourny and when the table fills up and is loading on the screen. Getting pretty annoying anyone else got the problem and know how to fix it? I tried uninstalling and reinstalling twice and it didnt help
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05-02-2009 , 12:58 PM
Quote:
Originally Posted by daniel9861
My client keeps crashing every 2nd or 3rd sit and go I'm getting in. It crashes whenever I'm registered for a tourny and when the table fills up and is loading on the screen. Getting pretty annoying anyone else got the problem and know how to fix it? I tried uninstalling and reinstalling twice and it didnt help
Yes, RTFT.

Anyway, email support@fulltiltpoker.com with all the details and hope that development eventually gets their act together. That's the best we can do at the moment.
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05-02-2009 , 01:23 PM
Quote:
Originally Posted by pineapple888
Yes, RTFT.

Anyway, email support@fulltiltpoker.com with all the details and hope that development eventually gets their act together. That's the best we can do at the moment.
I asked about it, and they asked me to do these steps. anybody tried?

1) Click on the "Start" menu and select "Control Panel".
2) Click on "Add or Remove Programs", select "Full Tilt Poker", and click on "Change/Remove" to uninstall the program.
3) Delete the file called "Fulltiltsetup.exe" from the location you saved it to when you installed the software.
4) Click on the "Start" menu and select "Run...".
5) In the window that appears, type the following in the text space: regedit
6) Click "OK".
7) Expand the "HKEY_CURRENT_USER" folder and then the "Software" folder. Locate the "Full Tilt Poker" folder and delete it.
8) Expand the "HKEY_LOCAL_MACHINE" folder and then the "Software" folder. Locate the "Full Tilt Poker" folder and delete it.
9) Reboot your computer.

Once you have completed these steps, download and install the Full Tilt Poker software at: http://www.fulltiltpoker.com
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05-02-2009 , 02:30 PM
Quote:
Originally Posted by Flip512
An auto-add-on feature would be awesome. 5 min. breaks make running out for a smoke not as leisurely as I would like; being able to go out while "waiting for all tables to finish before going on break" without risking missing the add-on would be nice.
+1 OMG THIS THIS

I've missed too many add-ons recently because the "Waiting for all tables to finish..." takes FOREVER and I forget to come back and do the add-on...
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05-02-2009 , 02:47 PM
Quote:
Originally Posted by billxo1b
I asked about it, and they asked me to do these steps. anybody tried?

1) Click on the "Start" menu and select "Control Panel".
2) Click on "Add or Remove Programs", select "Full Tilt Poker", and click on "Change/Remove" to uninstall the program.
3) Delete the file called "Fulltiltsetup.exe" from the location you saved it to when you installed the software.
4) Click on the "Start" menu and select "Run...".
5) In the window that appears, type the following in the text space: regedit
6) Click "OK".
7) Expand the "HKEY_CURRENT_USER" folder and then the "Software" folder. Locate the "Full Tilt Poker" folder and delete it.
8) Expand the "HKEY_LOCAL_MACHINE" folder and then the "Software" folder. Locate the "Full Tilt Poker" folder and delete it.
9) Reboot your computer.

Once you have completed these steps, download and install the Full Tilt Poker software at: http://www.fulltiltpoker.com
no, the ftp client still crashed about 1 out of 10 times.

Last edited by billxo1b; 05-02-2009 at 02:53 PM.
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