Quote:
Originally Posted by Subzero_Wins
I played on full tilt all year and I have no problem if I lose some benefits like the half-year iron man bonus. I realize this screwed you guys too and don't expect you to make us even on every minor detail like this.
Again, this sort of issue is far from a "minor detail" for a significant part of the player base. The value from these promotions was a big part of the compensation for low-stakes or part-time grinders.
FTPDoug confirmed that the mid-year bonus was coming, and we proceeded in good faith with putting the volume in (paying rake the whole time) to qualify, with the expectation that we would get a certain percentage of that rake returned to us, and without Full Tilt ever indicating that there was a risk that they were going to shut down in the U.S. (and SOMEBODY there certainly knew that).
All indications are that we're going to have to wait several weeks no matter what for any sort of cashout, so we might as well spend the time trying to iron out (so to speak) these sorts of issues.
If you or anyone else doesn't particularly care about the money from these sorts of promotions, fine. Email support and I'm sure they will be happy to exclude you from any settlement. But please let the rest of us continue to discuss the issue.