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FTP Answers 4/21 FTP Answers 4/21

04-21-2011 , 06:29 PM
Quote:
Originally Posted by kulbekdo
what happens to the money i requested via bank transfer the day before black friday? will i ever see this money?
Wondering the exact same thing.
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04-21-2011 , 06:37 PM
Any word on ring game tickets? Mine expire on the 22nd and I'm unable to play.
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04-21-2011 , 06:47 PM
Quote:
Originally Posted by JackRandall
I've been playing towards the Take2 promotion, namely getting 5 FTP a day on 9 of the 10 days. Yesterday I was very short on time but played for a while, the "My Promotions" page was down so I couldn't check I'd got 5 points but my Iron Man Widget said 5 so I stopped playing. Today when I check the page, it seems I only got 4.63 points so now don't have enough days to qualify.

Any chance FT takes pity on me and does me a favour, seeing as my playing history this month would show I was clearly aiming for the Take2 bonus and the page was down?

The Contact Support page is down atm, somewhat understandably.
I posted the above in the last answers thread, nobody cared or anything but, as I would undoubtedly whinged about the unfairness of it all if they hadn't credited me with the $20, it seems only fair to report that they were kind enough to credit me with the additional $20 anyway.

So, thank you Full Tilt support!

(I'm not in the US btw)
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04-21-2011 , 06:53 PM
Anytime you want to chime back in here, Doug...

On anything...

C'mon buddy. We're not getting answers from anyone. Just speculation. And the lack of answers to several valid questions is unnerving.

My one question is the same as everyones basic question.

When, approximately, will my roll be available?

I'll play live if need be but kinda need my cash to do so.

I know you're busy but respond like every 5 pages or so.

Thanks buddy!!
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04-21-2011 , 07:22 PM
Quote:
Originally Posted by FTPDoug

7. I still can't withdraw from ftp using moneybookers.

- It's true that cashouts are a bit slow right now (there is quite a backlog at the moment) but they're being worked through as quickly as possible. Moneybookers and Neteller are definitely where the biggest backlogs are right now. Sorry for the delay, but we will definitely get your money to you.
Can you give an estimate of when MB will be available? It really is important to know if it will be down for weeks or months on end.
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04-21-2011 , 07:37 PM
Quote:
Originally Posted by scottyno
Whats the status of checks that were processed just before black friday, i received a check in the mail on black friday from a bank not listed on the known list of the ones where money was seized (its in the us) but im sure that doesnt guarantee it wont bounce. Regular ftp support cant give me any answers, i cant even get a response from them, is there a way i can essentially tear up the check and just get the money put back in my account rather than risk it bouncing
+1

I'm in exactly the same spot. If I could still grind, I wouldn't mind the bounced check fee but suddenly that looks like a lot more money than it did a week ago.

I hope we can get an answer on pending bonuses soon. I had half a 2k bonus uncleared and the sooner I know what's going on with that the better (so I can check out clearing it in another [freer] country).
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04-21-2011 , 07:44 PM
Hey Doug

I was wondering if we will receive at some point the cashback payments
I have these one pending:

8 April - 14 April Payment Period
$365.20
19 April, 2011 Payment

15 April - 21 April Payment Period
$156.58
26 April, 2011 Payment

I'm quite confident that you guys will figure out something to let us withdraw our money, but for the cashback payments I'm kinda worried as I was supposed to get paid last tuesday for the 1st one and I obviously never received it.
Thanks Doug, hang in there
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04-21-2011 , 08:16 PM
Do you answer every question doug or do you sometimes have ghostwriters? And why does stars seem to have no problem just processing cashouts while you guys have to wait for the feds to return the money?
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04-21-2011 , 08:24 PM
Quote:
Originally Posted by Tantalus747
+1

I'm in exactly the same spot. If I could still grind, I wouldn't mind the bounced check fee but suddenly that looks like a lot more money than it did a week ago.

I hope we can get an answer on pending bonuses soon. I had half a 2k bonus uncleared and the sooner I know what's going on with that the better (so I can check out clearing it in another [freer] country).
You could call the bank the check was drawn on and ask if it will clear. I did that and they said it would not clear. My guess is no US checks will clear but I could be wrong.
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04-21-2011 , 08:36 PM
Quote:
Originally Posted by FearToxin90
Why does stars seem to have no problem just processing cashouts while you guys have to wait for the feds to return the money?
THIS.
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04-21-2011 , 08:36 PM
I am sure its been asked but i haven't seen it. What about mid year Iron bonus that doug I believed confirmed would exist. Generally you get 100 for each iron month on down to 25 for each bronze month. If we are entitled to a mid year bonus we obviously can't play and unlock it? Are we just not going to compensated for that? Or what are the plans. Its a big part of the Iron man value.
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04-21-2011 , 08:44 PM
Hey Doug,

Yesterday I converted a little over 16k of my Iron Man Medals into FTP points (805,000 FTP Points), but they still aren't showing up in my cashier. Is this a temporary delay? They will show up right?
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04-21-2011 , 08:53 PM
Quote:
Originally Posted by uppie_
I am sure its been asked but i haven't seen it. What about mid year Iron bonus that doug I believed confirmed would exist. Generally you get 100 for each iron month on down to 25 for each bronze month. If we are entitled to a mid year bonus we obviously can't play and unlock it? Are we just not going to compensated for that? Or what are the plans. Its a big part of the Iron man value.
Don't hold your breath. They're not currently paying people the money they owe to them. If you think they're going to tack on extra money onto everyone's payout for potential promotions those people would have been a part of if they could still play, you're probably overestimating Fulltilt's business morals.
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04-21-2011 , 08:57 PM
I played on full tilt all year and I have no problem if I lose some benefits like the half-year iron man bonus. I realize this screwed you guys too and don't expect you to make us even on every minor detail like this.
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04-21-2011 , 09:17 PM
Quote:
Originally Posted by Subzero_Wins
I played on full tilt all year and I have no problem if I lose some benefits like the half-year iron man bonus. I realize this screwed you guys too and don't expect you to make us even on every minor detail like this.
Totally with this poster.

Though, can I use the points to buy something and have it shipped? Can now access the store (waiting for academy points to show up).
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04-21-2011 , 09:36 PM
Quote:
Originally Posted by Petey 5thStreet
Hey Doug, I have been enrolled in the Cash Back program for the last couple months. And I have over $150 that did not get dropped in to my account in the last week.

I can go to "My Promotions" and see that the money is listed there for the week, but it did not get added to my cashier on Tuesday. Is this promotion over now? Or can I expect that money to be added to my cashier sometime soon?
+1 on this. I too was part of the Cash Back program, playing heavily to rack up that money. When will I receive my last payment?
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04-21-2011 , 10:01 PM
HEY DOUG, I was in the midst of clearing a $1000 bonus and I had a $100 bonus active with only like $200 total released. What about the other $900 of uncleared bonus which I earned????

Please address this as I cant be the only one who was in the midst of clearing a large bonus.
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04-21-2011 , 10:05 PM
Quote:
Originally Posted by Subzero_Wins
I played on full tilt all year and I have no problem if I lose some benefits like the half-year iron man bonus. I realize this screwed you guys too and don't expect you to make us even on every minor detail like this.
Again, this sort of issue is far from a "minor detail" for a significant part of the player base. The value from these promotions was a big part of the compensation for low-stakes or part-time grinders.

FTPDoug confirmed that the mid-year bonus was coming, and we proceeded in good faith with putting the volume in (paying rake the whole time) to qualify, with the expectation that we would get a certain percentage of that rake returned to us, and without Full Tilt ever indicating that there was a risk that they were going to shut down in the U.S. (and SOMEBODY there certainly knew that).

All indications are that we're going to have to wait several weeks no matter what for any sort of cashout, so we might as well spend the time trying to iron out (so to speak) these sorts of issues.

If you or anyone else doesn't particularly care about the money from these sorts of promotions, fine. Email support and I'm sure they will be happy to exclude you from any settlement. But please let the rest of us continue to discuss the issue.
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04-21-2011 , 10:11 PM
Do you guys know if I am still going to be able to get my pending rakeback from last week?

Aren't player transfers disabled and Im owed around $200 in RB from last week.

(us player obv)
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04-21-2011 , 10:13 PM
i just cashed out large parts of my roll via local bank transfer because i'm still not sure whats happening and i obviously wanna be rather safe than sorry. rumours say that full tilt went bankrupt and is going to have problems to pay out euro players once they start paying the players from the u.s.

can you comment on that and explain why my money is supposed to be safe? i dont wanna go to stars or something bc i hate that site but when it comes to security/reliability stars is looking way better these days than full tilt. how can i be sure that my funds are really safe?
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04-21-2011 , 10:14 PM
Quote:
Originally Posted by pineapple888
Again, this sort of issue is far from a "minor detail" for a significant part of the player base. The value from these promotions was a big part of the compensation for low-stakes or part-time grinders.

FTPDoug confirmed that the mid-year bonus was coming, and we proceeded in good faith with putting the volume in (paying rake the whole time) to qualify, with the expectation that we would get a certain percentage of that rake returned to us, and without Full Tilt ever indicating that there was a risk that they were going to shut down in the U.S. (and SOMEBODY there certainly knew that).

All indications are that we're going to have to wait several weeks no matter what for any sort of cashout, so we might as well spend the time trying to iron out (so to speak) these sorts of issues.

If you or anyone else doesn't particularly care about the money from these sorts of promotions, fine. Email support and I'm sure they will be happy to exclude you from any settlement. But please let the rest of us continue to discuss the issue.

I can foresee our wonderful DOJ wanting to approve all these conversions and well may deny them as not being "player deposits"...
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04-21-2011 , 10:26 PM
Quote:
Originally Posted by Spartan73
I want every dime owed to me. Take 2 is near the bottom of priorities in terms of money owed to me, but I stll want my $25 or $22.22 (pro-rated).
Me too. FT angle shot every which way in changing rake so they could make more money. Now give us ours.
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04-21-2011 , 11:18 PM
Quote:
Originally Posted by Xerod
I still don't have my Take2 money
Me neither. And I was able to complete 9 of 10 days. Have a bad feeling about the chances of getting this credited.

And yeah, I care if I get $25.
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04-21-2011 , 11:29 PM
Question: why Webmoney still not working, sir?
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04-22-2011 , 12:29 AM
For the added bonus $500 awarded 4/21, if I choose to cash in my FTP with black card for cash, does the .04 per ftp accrue at the same time as the 4/21 i.e. resulting in effectively 0.08 per ftp? OR will the time run concurrently, but I will need to complete the 4/21 bonus and then the black card cashout bonus--one after the other, such that each ftp only releases cash for one of the bonuses.
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