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FT: withdrawal denied FT: withdrawal denied

08-13-2010 , 03:41 PM
Quote:
Originally Posted by FTP
Hello,

This email is to inform you that your recent withdraw request have been denied.

We have reviewed your Full Tilt Poker account and determind that you are attempting to withdraw funds for another player that were transferred to you.

For the security of our site and our players, Full Tilt Poker does not allow this activity. We offer our services to provide a safe and secure envirnoment to play online poker and not solely to facilitate the movement of funds between player accounts.

If you do not intend to play at the tables using these funds, please transfer them back to "xxx, xxx, xxx". To ensure your account remains in good satnding in the future, please do not withdraw funds for other players.

Thank you for your cooperation. If you have any questions, please feel free to email us.

Regards,

Financial Security
Full Tilt Poker
1. The balance remaining in my account more than exceeds the total amount of money transferred to others
2. I play regularly on FT, 200k hands in the last year, 100k in the last three months, have played tons after the transfers, the money has definitely been in play. There is absolutely no room for confusion as to whether my account is a player's account or there for trading.
3. The player I did the biggest transfers with is completely eligible for withdrawals, actually has a cheque in the mail right now from FT - can't speak for the others, they haven't withdrawn in ages
4. I've actually never withdrawn on FT before.
5. Learn how to spell in your automated messages.

What do I do?? I sent them an email explaining all this, awaiting a response. Right now my account is effectively frozen - free to lose, not free to win. This can't be a question of "oh just play until the transfer balance is cleared." I've played since then, tons. These transfers were all conducted months ago.

At what point can they completely freeze my account and keep the monies? How often does that happen?

Last edited by wreckoning; 08-13-2010 at 03:47 PM.
FT: withdrawal denied Quote
08-13-2010 , 03:59 PM
Quote:
Originally Posted by wreckoning
At what point can they completely freeze my account and keep the monies? How often does that happen?
Any point. Very rarely.
FT: withdrawal denied Quote
08-13-2010 , 04:04 PM
I'm sure a better suggestion will come along. Mine: I would play more hands than try to do a withdrawal again after a little while. Maybe play a little each day for another week then try to w/drawl.
FT: withdrawal denied Quote
08-13-2010 , 04:10 PM
I have played 50k hands since the last transfer ??
FT: withdrawal denied Quote
08-13-2010 , 04:19 PM
kind of obvious questions - you've played 50k hands at what stakes? how much was transferred to you? why haven't you ever withdrawn before? why did people decide to send you money for you to withdraw when you've never withdrawn before and they haven't "withdraw in ages"?
FT: withdrawal denied Quote
08-13-2010 , 04:25 PM
Quote:
Originally Posted by Do it Right
kind of obvious questions - you've played 50k hands at what stakes? how much was transferred to you? why haven't you ever withdrawn before? why did people decide to send you money for you to withdraw when you've never withdrawn before and they haven't "withdraw in ages"?
stakes - 50nl - 400nl, mainly 100-200nl; total amount transferred - I am not sure, I would estimate $1500-2k; withdraw request is $2500; remaining balance is 5k; I haven't ever withdrawn because I didn't have a need for it; not sure why others have not withdrawn. I assume same reasons.
FT: withdrawal denied Quote
08-13-2010 , 04:49 PM
Quote:
Originally Posted by wreckoning
stakes - 50nl - 400nl, mainly 100-200nl; total amount transferred - I am not sure, I would estimate $1500-2k; withdraw request is $2500; remaining balance is 5k; I haven't ever withdrawn because I didn't have a need for it; not sure why others have not withdrawn. I assume same reasons.
People have been trading in Full Tilt funds for a long time - many of them on this forum. If it was a FT policy to prohibit the withdrawal of ANY transferred funds we would would have heard about it long before this. So there has to be other reasons for their actions or there is probably more to the story.

When was the last transfer to you? How many transfers are we talking about and in what time frame? And the most important thing to do is wait for Full Tilt to respond to your e-mail. That may clarify the issue immensely. When they get back to you, let us know what they say.
FT: withdrawal denied Quote
08-13-2010 , 05:51 PM
You have to play a bit after the transfer. Even if you played a lot this month prior to the transfer, that play might not count.

I suggest you play for 4-5 days and try again.
FT: withdrawal denied Quote
08-13-2010 , 06:17 PM
Quote:
Originally Posted by Maso777
You have to play a bit after the transfer. Even if you played a lot this month prior to the transfer, that play might not count.

I suggest you play for 4-5 days and try again.
It definitely doesn't count. Play more. EZ game
FT: withdrawal denied Quote
08-13-2010 , 06:20 PM
have you actually won enough money to clear the amt of the transfer? You keep going on about hand counts and limits, but how much have you actually won?
FT: withdrawal denied Quote
08-13-2010 , 06:25 PM
Did you ever make a deposit? Maybe that's the real reason. Need to make a deposit that clears.
FT: withdrawal denied Quote
08-13-2010 , 06:42 PM
Quote:
Originally Posted by javi
have you actually won enough money to clear the amt of the transfer? You keep going on about hand counts and limits, but how much have you actually won?
I don't think what he has won or lost matters, as long as he plays enough.
FT: withdrawal denied Quote
08-13-2010 , 06:48 PM
Quote:
Originally Posted by homestar
It definitely doesn't count. Play more. EZ game
fifty thousand hands played

Quote:
Originally Posted by javi
have you actually won enough money to clear the amt of the transfer? You keep going on about hand counts and limits, but how much have you actually won?
so I have to be a winning player in order to conduct transfers? if someone transfers 2k to my account, I lose 6k over 50k hands and have 8k remaining in my account, I can't withdraw 2k ??

Quote:
Originally Posted by Synergistic Explosions
Did you ever make a deposit?
yes, I have deposited before.
FT: withdrawal denied Quote
08-13-2010 , 06:54 PM
50K hands at those stakes sounds like it should be enough to w/draw. Obv full tilt disagrees but I think they're being a little unreasonable here.
FT: withdrawal denied Quote
08-14-2010 , 01:15 AM
Stars has the same policy.Even if both players have been playing 5 years on their site?50k hands should be plenty.
FT: withdrawal denied Quote
08-16-2010 , 04:36 PM
Ok the results: FT finally got back to me, said they had reviewed the situation again, and lifted the restriction. I was able to complete the withdrawal successfully. They even apologized for causing "distress." It's not really enough. What an awkward moment when I realize that playing on a reputable site gets me less support from the community, not more. :/
FT: withdrawal denied Quote
08-16-2010 , 05:31 PM
Quote:
Originally Posted by wreckoning
Ok the results: FT finally got back to me, said they had reviewed the situation again, and lifted the restriction. I was able to complete the withdrawal successfully. They even apologized for causing "distress." It's not really enough. What an awkward moment when I realize that playing on a reputable site gets me less support from the community, not more. :/
Huh? You think you'd get more support if you played on UB? Ha!
FT: withdrawal denied Quote
08-16-2010 , 05:57 PM
Quote:
This email is to inform you that your recent withdraw request have been denied.
That's just embarrassing on FTP's part. My first thought seeing an email that started like that would be "I'm being scammed".
FT: withdrawal denied Quote
08-16-2010 , 05:58 PM
This is all pretty standard, I dont know what kind of support you were looking for. You only provided 1 mail, which they send to everyone who doesnt play enough, and from what I can tell, in the very next one that you received after emailing them, they corrected their error. Nothing to discuss really, gl!
FT: withdrawal denied Quote
08-16-2010 , 07:26 PM
Quote:
Originally Posted by ra]\\[dom
This is all pretty standard, I dont know what kind of support you were looking for. You only provided 1 mail, which they send to everyone who doesnt play enough, and from what I can tell, in the very next one that you received after emailing them, they corrected their error. Nothing to discuss really, gl!
Having to play more than 50K hands at those stakes to "clear" xferred funds is hardly standard iyam.
FT: withdrawal denied Quote
08-16-2010 , 07:48 PM
Indeed, but they corrected their mistake in very next email after he asked them about it. I guess they manually check the accounts when you withdraw money, so false positives are bound to happen occasionally.
FT: withdrawal denied Quote

      
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