Hi all

I need some advice please. I recently deposited around $36 into my Everygame account via Btc transfer and increased my balance to currently over $200 through various poker games. I am trying to withdraw $100 via Btc and they started off by asking for proof of identity, which I provided, they then asked for back and front pics of my card, to which I replied that I’m using Btc but still provided snaps of the card even though my specific card does not show the card number on the actual card.

They have now stopped communicating with me and have not responded to multiple follow up emails regarding the issue.

Is this site a scam? Is there any way of putting pressure on them to pay out?

Regards

They have been around for about as long as anyone. Previously known as Intertops. Not a scam, but they have always been among the most demanding with regard to identification documents, especially those that do not show proper details. Utility bills need to be recent and match the address, and photo IDs must show the information they need. This has been in place for 15+ years, so once you provide them what they need that will resolve the issue, unless you believe they have run an online gambling business for decades with the end goal being to plan to steal some pocket change from you. They should have a toll free number to call as well, unless they removed that feature.

My last dealing with that had them cheat me out of $56 worth of rakeback because my request fell 2 hours after their “cutoff” point. Definitely not player friendly or interested in customer retention from what I can see. Traffic is also almost non existent.

anyone have any experience here recently?