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Eurobet (Ongame skin) closes to Canadians Eurobet (Ongame skin) closes to Canadians

06-25-2010 , 01:19 PM
Just received the following email and can't log on:

Quote:
Dear ***,

Please be advised that Eurobet has, with regret, taken the decision with immediate effect to cease taking any further business through its websites from residents of Canada due to a review of the legal position. Unfortunately you will no longer be able to transact with our websites and we shall be closing your account with immediate effect

Obviously we appreciate you will be disappointed by this action, but trust you will respect the rationale for our decision.

We also wish to stress that your funds remain safe and secure in your Eurobet account. Where we already have your payment details we will refund any outstanding balance using that method within 7 days from today. If we do not have the necessary details please contact us on +441483 765 893 or via email at customer-services@eurobet.com to confirm how you wish any existing balances on your account should be repaid including the appropriate financial details. We commit to processing such refund within 7 days of receiving your payment instructions.

Finally, on behalf of the entire Eurobet team we would like to apologise for any inconvenience that this may cause and thank you for your previous custom.

Yours sincerely,

The Eurobet team
Gala Coral recently underwent some serious debt restructuring and was acquired by creditors (Google News), so maybe the new owners have a different legal opinion about operating in Canada. Or this could be the beginning of a Canadian exodus from Ongame. Or all poker sites are confirmed busto.

Let the wild speculation begin.
Eurobet (Ongame skin) closes to Canadians Quote
06-25-2010 , 03:25 PM
i tought they were solid as they were like the 3rd biggest sportsbetting sites in UK... i do think ill get my money back soon
Eurobet (Ongame skin) closes to Canadians Quote
06-25-2010 , 03:27 PM
Yeah - got this too; how is this not bigger news? Major skin of major networks gives an immediate boot to all Canadian players.
Eurobet (Ongame skin) closes to Canadians Quote
06-25-2010 , 03:41 PM
Have not heard anything from HP. No pending legislation here plus there are so many servers for gambling in Canada
Eurobet (Ongame skin) closes to Canadians Quote
06-25-2010 , 04:02 PM
I posted in EZdonkey's ongame thread too but I'll just reiterate: this makes no sense at all. Gambling is NOT illegal in any way in Canada, and as Lozen said a number of sites host their servers in Canada (Merge, UB, AP, Bodog, I think FTP used to as well but moved offshore?).

There is no legislation in Canada like the UIGEA and there is no restriction on online gambling. I'm not sure what's going on here but it seems quite odd. I don't see how a "review of the legal position" could lead to this decision.
Eurobet (Ongame skin) closes to Canadians Quote
06-25-2010 , 04:11 PM
maybe they are just confused because they know there are lots of French people in Canada

but yea, wtf?
Eurobet (Ongame skin) closes to Canadians Quote
06-25-2010 , 04:15 PM
I gave up on trying to understand some sites and ewallets approach to Canada quite a while ago. I wouldn't worry about it too much; some nit in the legal department has decided that some imagined risk is too great for them. Maybe they hired someone over from Neteller?

teddy, I'm not sure what kind of bigger news you were expecting. There's this thread here in IP, and it's not like this is going to get national network news coverage.

Is Eurobet really a large OnGame skin? I find this hard to believe. And given the lack of responses here, I'm guessing not that many Canadians played there that much.
Eurobet (Ongame skin) closes to Canadians Quote
06-25-2010 , 04:21 PM
Just received the following email from eurobet poker room manager:

Hi Kyle,

I can confirm this is just a decision made by the Gala Coral group, of which Eurobet is a part.

No other Ongame skins are affected and as far as I am aware this will not change in the near future.

Once again please accept my apologies and let me know if I can help further.

Kind regards

Adam
Eurobet (Ongame skin) closes to Canadians Quote
06-25-2010 , 04:21 PM
Quote:
Originally Posted by Bobo Fett
I gave up on trying to understand some sites and ewallets approach to Canada quite a while ago. I wouldn't worry about it too much; some nit in the legal department has decided that some imagined risk is too great for them. Maybe they hired someone over from Neteller?

teddy, I'm not sure what kind of bigger news you were expecting. There's this thread here in IP, and it's not like this is going to get national network news coverage.

Is Eurobet really a large OnGame skin? I find this hard to believe. And given the lack of responses here, I'm guessing not that many Canadians played there that much.
Eurobet is a very big skin and the thing is that in general, not many canadians knows the ongame network. The ongame skins are not making a lot of advertisement here.

Not like party poker, full tilt, stars.. of which the ratio canadian/total players im pretty sure is much bigger
Eurobet (Ongame skin) closes to Canadians Quote
06-25-2010 , 08:11 PM
I just received an E-mail saying that my account at Eurobet is closed, due to legal reasons. I don't get it, has some law passed?

Quote:
Dear *********,

Please be advised that Eurobet has, with regret, taken the decision with immediate effect to cease taking any further business through its websites from residents of Canada due to a review of the legal position. Unfortunately you will no longer be able to transact with our websites and we shall be closing your account with immediate effect

Obviously we appreciate you will be disappointed by this action, but trust you will respect the rationale for our decision.

We also wish to stress that your funds remain safe and secure in your Eurobet account. Where we already have your payment details we will refund any outstanding balance using that method within 7 days from today. If we do not have the necessary details please contact us on +441483 765 893 or via email at customer-services@eurobet.com to confirm how you wish any existing balances on your account should be repaid including the appropriate financial details. We commit to processing such refund within 7 days of receiving your payment instructions.

Finally, on behalf of the entire Eurobet team we would like to apologise for any inconvenience that this may cause and thank you for your previous custom.

Yours sincerely,

The Eurobet team
Eurobet (Ongame skin) closes to Canadians Quote
06-25-2010 , 11:33 PM
Does any one else receive email today that Eurobet poker closed canadian poker player accounts?
Eurobet (Ongame skin) closes to Canadians Quote
06-25-2010 , 11:38 PM
post email pls
Eurobet (Ongame skin) closes to Canadians Quote
06-25-2010 , 11:41 PM
third different thread about this trying doing a search or look at the first page.

Your making CDN's look stupid

http://forumserver.twoplustwo.com/28...adians-815511/
Eurobet (Ongame skin) closes to Canadians Quote
06-26-2010 , 12:39 AM
emails or gtfo
Eurobet (Ongame skin) closes to Canadians Quote
06-26-2010 , 01:07 AM
Quote:
Originally Posted by mokinak
emails or gtfo
Dear HERO,

Please be advised that Eurobet has, with regret, taken the decision with immediate effect to cease taking any further business through its websites from residents of Canada due to a review of the legal position. Unfortunately you will no longer be able to transact with our websites and we shall be closing your account with immediate effect

Obviously we appreciate you will be disappointed by this action, but trust you will respect the rationale for our decision.

We also wish to stress that your funds remain safe and secure in your Eurobet account. Where we already have your payment details we will refund any outstanding balance using that method within 7 days from today. If we do not have the necessary details please contact us on +441483 765 893 or via email at customer-services@eurobet.com to confirm how you wish any existing balances on your account should be repaid including the appropriate financial details. We commit to processing such refund within 7 days of receiving your payment instructions.

Finally, on behalf of the entire Eurobet team we would like to apologise for any inconvenience that this may cause and thank you for your previous custom.

Yours sincerely,

The Eurobet team
Eurobet (Ongame skin) closes to Canadians Quote
06-26-2010 , 10:57 PM
What happens when you e-mail them asking for an explanation of the legal position in Canada?
Eurobet (Ongame skin) closes to Canadians Quote
06-26-2010 , 11:32 PM
Quote:
Originally Posted by HeavyTrev
What happens when you e-mail them asking for an explanation of the legal position in Canada?
Nothing. I emailed them as soon as I received the email and haven't heard from them since.
Eurobet (Ongame skin) closes to Canadians Quote
06-29-2010 , 02:54 PM
Finally received a (useless) reply from them.

Quote:
Dear Ms d0nk3y,

Thank you for your message.

Due to a review of the legal position, with regret, we have had to close all accounts from Canada. This indicates all accounts set up in Canada will have been closed regardless on which platform they were playing on.

Once again, please accept our apologies for the inconvenience this issue has caused.

Should you require further assistance, please do not hesitate to contact either myself or another member of the Eurobet Customer Services Team.

Kind regards,
Giusy
Eurobet Customer Services.
Eurobet (Ongame skin) closes to Canadians Quote
06-29-2010 , 06:25 PM
i called at eurobet office and they said that they were doing all the cash out for closed canadian account on monday which was yesterday.

He also said that they were expecting the money to be in Moneybookers account by MAX wednesday.
Eurobet (Ongame skin) closes to Canadians Quote
06-30-2010 , 01:47 PM
anyone got their money ? not me
Eurobet (Ongame skin) closes to Canadians Quote
07-01-2010 , 04:24 PM
just received the money thanks eurobet
Eurobet (Ongame skin) closes to Canadians Quote
07-28-2010 , 05:02 PM
Anything new about this issue? Wonda what's the reason for kicking Canadians...
Eurobet (Ongame skin) closes to Canadians Quote

      
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