Hi everybody,
i dont know if this is the right section to post this.
Anyway, I have opened a new account on Party where i have never played before with the idea of moving my bankroll there.
I went trought all the verification process sending all the documents needed.
I got verified.
While playing the 55$ bounty, chipleading, during the break before the final table starts i got blocked due to account security issues.
I was sit out for all the final table and got 5th.
My account had been unblocked the day after with apologies from the security team.
Now my question is.
Is this it?
They blocked my account after having complete the verification process during the final table of an important mtt (considering my bankroll) without any compensation?
I have of course wrote to the support team but they keep saying that they cant do anything and they have any right to block any account even during a final table. But why if they needed more informations (which was not the case) they just didnt ask before fully verify my account and allow me to play?
Does anybody went trought a similar issue in the past?
Thanks in advance for the answers
***
Edit/MH:
Quote:
Originally Posted by Bobo Fett
"any additional refund"
Did they refund your entry fee?
Quote:
Originally Posted by pppbia1306
No I just got the money for reaching 5th place plus bounties.
Last edited by Mike Haven; 10-26-2020 at 05:12 AM.