Different PokerStars account using my email, phishing emails?
07-15-2020
, 05:47 AM
A little research goes a long way. 
http://www.starsaccount.com/
https://www.pokerstars.com/starsaccount/
I'd say indications are that it's legit, but I can't say conclusively that it is. Maybe contact OP (I merged this thread with another just like it from a few years ago) and see how it turned out for him, or Stars directly? You could try PMing one of their reps here.
Edit to add - One more Google search has me pretty convinced the address is legit:
http://www.starsaccount.com/
https://www.pokerstars.com/starsaccount/
I'd say indications are that it's legit, but I can't say conclusively that it is. Maybe contact OP (I merged this thread with another just like it from a few years ago) and see how it turned out for him, or Stars directly? You could try PMing one of their reps here.
Edit to add - One more Google search has me pretty convinced the address is legit:
07-15-2020
, 07:06 AM
07-15-2020
, 01:39 PM
Quote:
ralvy
As long as you use their "web contact form: Contact Us" from their lobby, you can't go wrong. If there is a link in the e-mail, (which there probably is not), don't use it - hovering your mouse over a link in a phishing attempt will show the actual link, and is the easiest way to spot one.
As long as you use their "web contact form: Contact Us" from their lobby, you can't go wrong. If there is a link in the e-mail, (which there probably is not), don't use it - hovering your mouse over a link in a phishing attempt will show the actual link, and is the easiest way to spot one.
In any case, I will be uploading the documents through their lobby, as per your suggestion. And may decide to format my computer just to cover all bases
Last edited by ralvy; 07-15-2020 at 01:59 PM.
07-15-2020
, 08:23 PM
Quote:
There is indeed a link in the email, and I did click on it because, well, I'm an idiot. Didn't upload any document there or anything, but I guess it's possible I have given access to my computer and all my accounts to some criminal.
In any case, I will be uploading the documents through their lobby, as per your suggestion. And may decide to format my computer just to cover all bases
In any case, I will be uploading the documents through their lobby, as per your suggestion. And may decide to format my computer just to cover all bases
07-16-2020
, 06:32 PM
Quote:
Had the same email. Tried forwarding it to Stars Support (EU address). Got an auto-reply that Stars does not respond to replies to this email. Unless the scammers are capable of building in some code that auto-responds to forwarded emails, it thus appears legit to me.
Still confused me. My guess is that whoever does this KYC check is doing it from a non-Eu office. Would still recommend only submitting documents through the software.
BTW, @starsaccount.com at least used to be a Stars address. I have some old messages about The Deal originating from them.
Still confused me. My guess is that whoever does this KYC check is doing it from a non-Eu office. Would still recommend only submitting documents through the software.
BTW, @starsaccount.com at least used to be a Stars address. I have some old messages about The Deal originating from them.
Quote:
If it was a phishing attempt, you should be ok this time. The bad news is that the phisherman will know you are an idiot and will sell your e-mail address as a mark. Expect to receive other e-mails telling you "Your Amazon Prime is about to be renewed unless you tell us to cancel", etc, scams.
).
Last edited by Mike Haven; 07-16-2020 at 08:37 PM.
Reason: 2 posts merged
07-17-2020
, 09:25 AM
Just to weird a request.