That's correct. The maximum you can convert to cash every month is $100. You're still able to use your POP points for tournament entries and to cover withdrawal fees.


Regards,
Rachel

whats the biggest limit for PLO cash games on this network? any 5-10+ ?

2/4

Chico take mastercard deposits?

I don't understand the new reload bonus system.
Not only it is much worse than before, but now, the higher you are in the leaderboard, the worst the bonus becomes!
Ex : for a 500$ bonus
tiger cubs : deposit 2000$, 15000 pop points required
siberian tigers : deposit 1000$, 20000 pop points required
white tigers : deposit 500$, 25000 pop points required

It's the first VIP program I have ever seen that punishes you for playing a lot. WTF?

Tiger rep, are you are going to fix this?

Also, the major problem in the soft for me is that your hand is automatically folded when you time out. Please change it with a check so that you have time to act the following street! Sometimes you even have to repay the blind to play again after a time out. It's highly irritating.

Is there a cashout thread? or if anyone can answer how long it typically takes to receive a withdrawal would be great.

Thanks

This is the thread you're looking for.


--
Kahn

For TigerGaming and PayNoRake we offer e-wallet withdrawals in under 24 hours. Since this was implemented in March, last year we haven't had any withdrawals exceed that time frame.

Thank you for your feedback.

At the moment we have no plans to change the bonus structure.

As a high volume player you will receive a lot more POP points which can be converted to tournament entries, cash or to pay for your withdrawals.

We are considering making that change but, once there's a release date I'll let you know.

Regards,
Rachel

You don't receive POP points at a better rate at high volume play so what kind of argument is that?

It was more along the lines of "you play a lot anyways, so you automatically get more POP points based on the volume" imo.

lol yeah I get that. You pay more so you get more back. duh.

Yep that was a pretty dumb argument.

According to my calculations,
The rake race rakeback is about 6 to 7%
Pop points are about 4% rb
Reload bonus as a siberian tiger 22%, white tiger 17.5%

So you get 33% rb as a siberian tiger and 28.5% as a white tiger.
Nice incentive to become white tiger

I wish I could see the reasoning behind this genius decision to offer less rewards the more you play on the site.

Overall that could be one of the worst vip program in the market, the rewards are pretty poor, the cashout/cashin to activate the bonuses is not convenient and it's possible to fail to clear those all or nothing bonuses. The nice reload bonuses were offsetting the horrible software and mediocre traffic, but they are gone now.

Hi Yop,

Thanks for your feedback.

Your calculations are incorrect and in all cases are lower than the actual values.

To give you an example using max deposit amounts:

As a White Tiger you'll probably be a high volume player. Rakeback on the reload bonus is 20% but up to a maximum bonus of $1000 (100% of the maximum deposit of $1,000) per month. As a Siberian Tiger your rakeback will be 25% but, the maximum bonus you can receive is $750 per month (50% of the maximum deposit of $1,500).

As a high volume player, I'm certain that it wouldn't be an issue clearing the White Tiger deposit bonus in less than 30 days. As a Siberian Tiger, you can generate just as much rake with your bonus and you'll receive less in return.

Rakeback for POP2cash conversion (I assume this is what you were referring to when you mentioned POP) and the rakerace is also a little higher than what you've calculated.

The more you play, the more POP points you'll earn which you can use to pay for your withdrawals and purchase tournament entries. These offer the best value.

When you take into consideration the actual values and the various ways you can use POP points your effective rakeback as a White Tiger is actually higher than the 28.5% you've stated.

We are working on making these bonuses clear in stages rather than all at once, but I don't have a confirmed ETA. Possibly within the next two months.

With regards to traffic, our network is actually No2 US facing at the moment according to PokerScout. Considering that many of our players come from our US facing brands, our traffic usually peaks during their evening.

Kind regards,
Rachel

You can reroll a reload bonus as soon as you clear one, thus making your argument in favor of white tiger invalid.
You cannot refute the fact players get less rakeback in % of generated rake the more they play, which must be a first in the industry. Sometimes it's good to be an innovator but not in this case I'm afraid.

Hi Yop,

Thank you for your feedback on the matter.

It is not true that you can get another bonus as soon as you clear it. Kindly refer to the rules of the program where you'll see that players may only claim the bonus once every 30 days. Most of the players who claim the top tier bonuses clear it in a much shorter time frame.

Regards,
Rachel

Ok my mistake then.
But if most players claim their bonus in a much shorter time frame, then the effective rakeback for them is even worse as they continue playing with only the meager rakerace and pop points conversion rewards before being able to reroll a bonus again.

So if you play just enough to clear your bonus : you get less rakeback the higher your tiger status is.
If you play as much as you want : your rakeback % is dropping as soon as you clear your bonus.

Thanks again for this $*(# bug where i don't have raise buttons. Awesome software. Please fire the software team and start with a new one.

being in the US what skins can i play on, and what has the best vip/rb promotion? thanks

I'm sorry to see you experienced an issue however our software is not designed to work in conjunction with 3rd party software. If you continue to use other software with ours you will experience bugs.





Our largest US skin is BetOnline. They don't have a VIP program at the moment. There is a 200% poker sign up bonus for new players and promotions running.

It's just the software's way of telling you that the hand may be not as good as you think.

I don't think there is any software team at all. Most probably they bought the cheapest poker software licence available on the market, and it didn't include updates or bug fixes.

[QUOTE=TigerGaming Rep;47659090]I'm sorry to see you experienced an issue however our software is not designed to work in conjunction with 3rd party software. If you continue to use other software with ours you will experience bugs.



So easy and low to say it's the faulth of 3th party software IMO. Do you really think that HM2 leads to missing bet buttons on tiger? You must be joking.

Says enough about the software if other software has an affect on your software.

Hi guys!

Am i still need that stuff from KingHands to make HM2 work?

[QUOTE=Wappie_NL;47689039]
Thank you for your feedback.

The issue hasn't been reported by players who do not use third party software. Our developers have investigated it nonetheless and discovered that it is caused when using third party software in conjunction with ours.

If you wish to use it, that's entirely up to you but, we cannot promise you that you won't experience bugs such as that.

Regards,
Rachel