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Carbon Poker - Slow Cashouts Issue Carbon Poker - Slow Cashouts Issue

03-29-2013 , 01:17 PM
Quote:
Originally Posted by MulletMan2
McCormick, you are the one coming off like a giant douche and I dont even like Kahn.
How so? Did you read his post, and tryed imagining you being me, and how you'd feel about his post?


I'm saving links to all of this aswell as other statements he's made in the past, by the way. In say half a year if Lock hasn't gone down and/or if/when withdrawal issues are fixed, i'm bringing it back up.

What do we do then? Is Kahn's word at that point worth anything anymore, ever? And then i see it coming "we'll do the same for you". But that's the thing, i'm not ever stating anything as fact, much less saying i know it's so without proving anything. So, the same doesn't really apply.
Carbon Poker - Slow Cashouts Issue Quote
03-29-2013 , 01:23 PM
Quote:
Originally Posted by MulletMan2
McCormick, you are the one coming off like a giant douche and I dont even like Kahn.
Your meaningful contribution to the thread where you said "WINNA" has been noted.

Noticed you requested a cashout recently, feel free to come back when it's processed and report on the cashout times for that.

Hopefully, it's less than 8 weeks.
Carbon Poker - Slow Cashouts Issue Quote
03-29-2013 , 02:00 PM
Quote:
Originally Posted by PSUStudent
Let's keep this thread to the reality that carbon is stuck at 6-8 week cashouts and can do much better to retain current players and attract new ones.

and the HU4rollz type of derails can be taken elsewhere
You live in the fairy tell world with mccormick.

You have yet to provide us with your solution to getting faster cashouts and have just repeatedly demanded that they give faster cashouts but don't suggest how they do so.

You act like they are sitting back rubbing our money on their titties while they make us wait. What they are doing is illegal. Do you remember BF or were you still sucking on mommies tit when that happened? Carbon is putting themselves at risk to provide us with a service/game/entertainment/etc. You should so some research on the UIGEA and black friday and try to come up with your own conclusion as to why it may take some time to get us our checks.

NO OTHER NETWORK IS PROVIDING QUICKER CASHOUTS ON A CONSISTENT BASIS. Sure you might be able to find a few rare cases where people were processed quickly but guess what.......Carbon's ROW players get cashed out with in days.

EAD
Carbon Poker - Slow Cashouts Issue Quote
03-29-2013 , 02:08 PM
Quote:
Originally Posted by g00t4life
You live in the fairy tell world with mccormick.

You have yet to provide us with your solution to getting faster cashouts and have just repeatedly demanded that they give faster cashouts but don't suggest how they do so.

You act like they are sitting back rubbing our money on their titties while they make us wait. What they are doing is illegal. Do you remember BF or were you still sucking on mommies tit when that happened? Carbon is putting themselves at risk to provide us with a service/game/entertainment/etc. You should so some research on the UIGEA and black friday and try to come up with your own conclusion as to why it may take some time to get us our checks.

NO OTHER NETWORK IS PROVIDING QUICKER CASHOUTS ON A CONSISTENT BASIS. Sure you might be able to find a few rare cases where people were processed quickly but guess what.......Carbon's ROW players get cashed out with in days.

EAD
So you never replied to these questions posed to you earlier:

"Also, feel free to post how long have you been waiting for a check currently or are you enjoying ROW speeds? We get you don't have an issue with 8 week cashouts. That doesn't mean everyone is going to settle for that."

This thread is for people actually experiencing this issue, not for people sitting in, say, costa rica, enjoying row cashouts and have nothing meaningful to say. It's not for people talking about uigea etc and making references to "rubbing our money on their titties" and "were you still sucking on mommies tit" and "EAD" and whatever it is you were trying to say.

Also, obviously if say 50 people come out and spew nonsense irrelevant to the topic, I don't have the time or the inclination to point out exaggerations/fallacies/invalidity etc in each of those posts and those posts will largely be ignored or reported for derails.

People are generally smart to figure out what this thread is about.

Last edited by PSUStudent; 03-29-2013 at 02:24 PM.
Carbon Poker - Slow Cashouts Issue Quote
03-29-2013 , 05:19 PM
merge isnt going to pick up cashouts so either move on or stop complaining......there's other US options out there, some harder to find then others, but you can still make a good living playing in the US......this whole US fiasco is a great test for current pros to see who is good enough/smart enough to get through this and who is going to fail......its also a great business lesson in terms of learning that the landscape is always changing - hopefully people will get some great life lessons out of this.
Carbon Poker - Slow Cashouts Issue Quote
03-29-2013 , 05:22 PM
Quote:
Originally Posted by PairDice
lolol

this isnt going so well, is it?
Thread's going great, actually. While slightly amusing that anyone with a random opinion feels free to make no-content posts, the thread is alive for serious members that get the point of this thread.

Quote:
Originally Posted by SNGplayer24
merge isnt going to pick up cashouts so either move on or stop complaining......there's other US options out there, some harder to find then others, but you can still make a good living playing in the US......this whole US fiasco is a great test for current pros to see who is good enough/smart enough to get through this and who is going to fail......its also a great business lesson in terms of learning that the landscape is always changing - hopefully people will get some great life lessons out of this.
Amazing some still don't get the point of this thread and keep on rambling about whatever else

Again for the nth time

a. This is a place so people can discuss issues that were either censored from the sponsored forum or have the potential to be.

You have a problem that deleted content is being posted? I'd hope not and in the remote possibility that you do, nothing can be done. This thread would have been locked if it was deemed by the mods to be inappropriate.

b. Some people think the cashouts can be better.

So if ten guys come in and say nothing's going to change, that still won't change the fact that some of us don't want to settle for mediocrity and are being more vocal than others.

That's pretty much it

Last edited by PSUStudent; 03-29-2013 at 05:46 PM.
Carbon Poker - Slow Cashouts Issue Quote
03-30-2013 , 12:43 AM
Quote:
Originally Posted by Mccormick
But when a competitor room (one you're not affiliated with) who has had its population continously increase has these same delays, it's because of liquidity issues. All the while because their population increases, it's even more normal to have these delays. Brilliant.



You keep saying that the room is growing, I hope you understand that it's not.

Also, Merge overtook Revolution in the '24 hour peak traffic' stat earlier today on pokerscout. At this rate, Merge will be beating Revolution in the overall '7 day average' in a couple of weeks.

www.pokerscout.com

Last edited by JimAfternoon; 03-30-2013 at 12:51 AM.
Carbon Poker - Slow Cashouts Issue Quote
03-30-2013 , 10:57 AM
Quote:
Originally Posted by JimAfternoon



You keep saying that the room is growing, I hope you understand that it's not.

Also, Merge overtook Revolution in the '24 hour peak traffic' stat earlier today on pokerscout. At this rate, Merge will be beating Revolution in the overall '7 day average' in a couple of weeks.

www.pokerscout.com
Interesting post. Although, merge can't really be compared to lock, it is still a solid contribution to the thread.

Here's another interesting take on the situation:

Quote:
Originally Posted by MNNU83
I wish people wouldn't keep using ROW as a good indication of anything. They have to get taken care of or even the slowest posters on here would start catching on that something was wrong. There is no get out of jail free excuse for any sort of delay with them.

Americans are barely getting their checks processed within 8 weeks and some are seeing delays now associated with the sending of the checks after the processing period. These times are hugely inflated over a month or two ago.

Notifying someone three weeks after a check has been deposited that it is no good is not what I would call being "proactive". Investigating the incident with the customer today and not just advising him to deposit and pray would be what I would consider "proactive".
I'm just the messenger reporting on facts. Personally, it won't affect me if it's 8 weeks or 18 weeks. Still, on principle, I believe 8 weeks is a tad too much.

I suspect, many have probably not experienced this, current carbon cashout issue, first hand yet.

I will be posting less in this thread. It is after all for the people and they can decide on the further course for the thread.

It remains open for people to post their thoughts as an alternative place outside of carbon forum, if they want.

Here's some new developments that are relevant to thread:

Quote:
Originally Posted by Siculamente
One of my checks was returned to me. That's never happened and im worried if that doesn't leave me in good standing with the bank. It said the check was returned to me, Return reason- see maker. The bank also charged me a $12 transaction fee and sent me a legal copy of the check, not the original.

They also sent another piece of paper with tons of single spaced text about what is a subsitute check? what are my rights regarding substitute checks? How do I make a claim for a refund? Wow. Has this happened to anyone else? If so, do you mind telling me wtf i'm supposed to do? if there's anything i'm supposed to do?

I also contacted poker support, they told me to scan them the check and they will "investigate".

I'm really nervous. Don't know if i should even try depositing the other check I have at this point. I'm kinda going nuts, i knew this was a risk, but holy cow, I've still got another ~12k in pending checks.
Quote:
Originally Posted by 3outs
I just had the exact same thing happen to me. It was with a Canadian check that wasn't guaranteed by a U.S. bank like all the other checks they usually send. I informed customer service and they are supposed to get back to me within 24-48 hours. We'll see...
Hopefully, just another temporary processor issue.

I remain optimistic that carbon is capable of overcoming these issues and improving cashier times, hopefully sooner than later.
Carbon Poker - Slow Cashouts Issue Quote
03-30-2013 , 11:13 AM
Quote:
Originally Posted by JimAfternoon



You keep saying that the room is growing, I hope you understand that it's not.

Also, Merge overtook Revolution in the '24 hour peak traffic' stat earlier today on pokerscout. At this rate, Merge will be beating Revolution in the overall '7 day average' in a couple of weeks.

www.pokerscout.com
True, i should've been more specific: has seen its population increase anywhere in the past, untill they implemented Fair Play basically.

In either case, the argument remains the same, and since the cashout times are longer than 1-2 months anyway, what happened 2 weeks ago wouldn't really affect that much yet on the situation.
Carbon Poker - Slow Cashouts Issue Quote
03-30-2013 , 01:14 PM
Mccormick did Kahn bust you yet or are you too scared to play him?
Carbon Poker - Slow Cashouts Issue Quote
03-30-2013 , 02:29 PM
Quote:
Originally Posted by g00t4life
Mccormick did Kahn bust you yet or are you too scared to play him?
Quote:
Originally Posted by Mccormick
I don't play HU, sorry. Not against you, not against anyone. I simply have no real knowledge on HU strategy, admit that, and am not foolish enough to go there.
Learn to read.
Carbon Poker - Slow Cashouts Issue Quote
03-30-2013 , 02:32 PM
Not trolling, but if they brought back p2p, they would be having a lot of people effectively helping them process.
Carbon Poker - Slow Cashouts Issue Quote
03-30-2013 , 02:43 PM
Quote:
Originally Posted by ChicagoRy
Not trolling, but if they brought back p2p, they would be having a lot of people effectively helping them process.
Yeah true.

I suppose that's the issue with p2p. Although when you see lock or wpn having that feature, it makes you wish, somehow something can be done about it on merge.

Hopefully, better, faster processors eventually.
Carbon Poker - Slow Cashouts Issue Quote
03-31-2013 , 10:57 AM
Quote:
Originally Posted by PSUStudent

Again for the nth time

a. This is a place so people can discuss issues that were either censored from the sponsored forum or have the potential to be.

You have a problem that deleted content is being posted? I'd hope not and in the remote possibility that you do, nothing can be done. This thread would have been locked if it was deemed by the mods to be inappropriate.

b. Some people think the cashouts can be better.

So if ten guys come in and say nothing's going to change, that still won't change the fact that some of us don't want to settle for mediocrity and are being more vocal than others.

That's pretty much it
of course cashouts can be better, but clearly no one at merge cares.....if you want fast cashouts and p2p go play on pokerhost.....its just funny seeing people complain about merge and lock over and over when 1.they clearly don't care to improve cashout times and 2. there's skins on both of these networks that have super fast cashout times and even a merge skin with p2p! clearly merge knows that cashouts are very important to their players and if they wanted to speed things up they would, but they don't
Carbon Poker - Slow Cashouts Issue Quote
03-31-2013 , 11:53 AM
Quote:
Originally Posted by SNGplayer24
of course cashouts can be better, but clearly no one at merge cares.....if you want fast cashouts and p2p go play on pokerhost.....its just funny seeing people complain about merge and lock over and over when 1.they clearly don't care to improve cashout times and 2. there's skins on both of these networks that have super fast cashout times and even a merge skin with p2p! clearly merge knows that cashouts are very important to their players and if they wanted to speed things up they would, but they don't

1) I've spoken to people internally at the network about cash-out times. They do wish to improve things for US players. Your statement is false.

2) I work with both Carbon/Aced and PokerHost, so I can speak from experience here. PokerHost is not going to solve the issue for all players. It can definitely help some niche players, but the difference in the two products (C/A vs PH) is pretty big in a variety of areas.

3) Many posters seem to think processing millions of dollars to thousands of US players is an easy fix. Pick up the phone book, call any of the myriad processors, do business.... In reality, it's far more complex a transaction.


--
Kahn
Carbon Poker - Slow Cashouts Issue Quote
03-31-2013 , 12:55 PM
It's not too bad if you can stack the cashouts imo.
Carbon Poker - Slow Cashouts Issue Quote
03-31-2013 , 07:32 PM
Quote:
Originally Posted by SNGplayer24
of course cashouts can be better, but clearly no one at merge cares.....if you want fast cashouts and p2p go play on pokerhost.....its just funny seeing people complain about merge and lock over and over when 1.they clearly don't care to improve cashout times and 2. there's skins on both of these networks that have super fast cashout times and even a merge skin with p2p! clearly merge knows that cashouts are very important to their players and if they wanted to speed things up they would, but they don't
wat kind of options does
pokerhost have?
Carbon Poker - Slow Cashouts Issue Quote
03-31-2013 , 07:33 PM
Quote:
Originally Posted by mindgames911
It's not too bad if you can stack the cashouts imo.
yes only if u can stack checks though
Carbon Poker - Slow Cashouts Issue Quote
03-31-2013 , 07:59 PM
Quote:
Originally Posted by jayg320
yes only if u can stack checks though
everyone can stack checks
Carbon Poker - Slow Cashouts Issue Quote
03-31-2013 , 08:59 PM
Quote:
Originally Posted by g00t4life
everyone can stack checks
obviously.. but not everyone plays high enough to stack checks every single time they cash out.. or are going to receive a check
Carbon Poker - Slow Cashouts Issue Quote
04-05-2013 , 03:23 PM
Latest update on the situation

Cliffs:

- Players are now waiting for more than 8 weeks, over the 6-8 weeks quoted by Carbon

- Those that did receive checks in the past 2 weeks have had checks bounce

Some more info. can be found in the withdrawals thread in the carbon forum:

http://forumserver.twoplustwo.com/20...3/index50.html

Quote:
Originally Posted by SansRemorse
I just got a message from "The Withdrawals Team" telling me not to deposit a check I got last week. Hopefully it's not a surprise that the check has been deposited. Mind you, this check took eight weeks to get to me. Will Merge pay the fees associated with sending me a check which is going to bounce?
http://forumserver.twoplustwo.com/sh...postcount=4998

Quote:
Originally Posted by jonmon101
Mines been pretty much exactly 8 weeks so far. Single check withdrawal 2/5/13. Can you check the status, or should I just email support??? Username= REALjonmon101
Quote:
Originally Posted by Gwyneth2112
Check requested 2/6 - pending
Check requested 3/6 - pending

sn MalignantNarcissism

Can I get any verification that there isn't anything holding up my specific request? The 2/6 request is the first I made. My account has been verified in the past, but I have never completed a successful withdrawal. Thank you.
Quote:
Originally Posted by MNNU83
So at best, Carbon is incompetent at managing to keep up with the cashout performance of their competitors. At worst, they are a scam stealing from their customers. Either way, get your money out if you can and go play elsewhere.

Quote:
Originally Posted by CarbonRyan
Keep in mind that sites offering faster withdrawals than us currently (with the exception of Bovada), have half the volume of requests to deal with. There is no question that Bovada obviously have a more reliable set of processors at this time, but when you compare us to other sites trying to support similar volume of players, we are doing pretty well, all things considered.




Ryan

Quote:
Originally Posted by dscroggs4
i trust carbon and understand the processor issues happens has for 10 years even before blackfri.... just wish there was better communication that's all doesn't seem like to much to ask for. If we could get some honest answers vs run around i'm pretty sure the hostility would be at a min
Quote:
Originally Posted by MNNU83
I love the new "Superbowl" excuse. Did the action that game created come as some surprise? Also, if there was a huge amount of requests made that week, why weren't we notified 8 weeks ago that it might cause a delay? I checked on a request last week that was at 7 weeks and was told that "6-8 weeks was the timeframe". Now that it is past the 8 week point, the Superbowl and processors and the integrity of the process are all big issues that were never worth mentioning to me before. Bottom line is we are being lied to and fed new excuses all the time.
Quote:
Originally Posted by thabusiness
go get us some answers ryan.how long is soon????when the **** am I gonna get my money.you also said checks past 8 weeks will probably get something resolved with support but they didn't offer me **** but sorry.do you have our money?are you spending it on bull**** and employee pay?give me my ****ing money.I don't care if you give it in cash to appointed employees to go meet me in person on the corner at the ****ing gas station like its a damn drug deal.I WANT MY MONEY AND I WOULD LIKE TO KNOW WHEN IM GOING TO GET IT.8 WEEKS IS MORE THAN PATIENT
It's possible the processor had some issues.

The players can just hope, at this point, to receive their funds soon.

Last edited by PSUStudent; 04-05-2013 at 03:48 PM.
Carbon Poker - Slow Cashouts Issue Quote
04-05-2013 , 05:25 PM
Quote:
Originally Posted by kahntrutahn
1) I've spoken to people internally at the network about cash-out times. They do wish to improve things for US players. Your statement is false.

2) I work with both Carbon/Aced and PokerHost, so I can speak from experience here. PokerHost is not going to solve the issue for all players. It can definitely help some niche players, but the difference in the two products (C/A vs PH) is pretty big in a variety of areas.

3) Many posters seem to think processing millions of dollars to thousands of US players is an easy fix. Pick up the phone book, call any of the myriad processors, do business.... In reality, it's far more complex a transaction.


--
Kahn

1. I mean clearly there's other sites out there that are processing cash outs much faster - what would be the reason they can't come close to those times? Clearly picking up cashout times isn't a big concern for them or they would of done it by now.

2.What is the difference? Maybe in terms of bonuses Carbon is far superior, but I can't imagine anyone in their right mind would play on Carbon for a living.

3.Of course its a challenging endeavor, but sites are doing it at a much faster rate then Carbon. Do all these sites have some secret information that Carbon doesn't? I mean its either one of two things - Carbon doesn't care/doesn't wish to invest the time/money/infrastructure in achieving faster cashouts, or they want to keep a low profile and use check processors that launder money in a more secretive fashion.
Carbon Poker - Slow Cashouts Issue Quote
04-05-2013 , 05:53 PM
1. Merge just doesn't have as good of processing right now as a place like Bovada or Winning. Winning is smaller, sure, but Bovada is bigger, so the size comparisons that people make go both ways. There aren't enough reliable processors so sites tend to use a lot of riskier ones that often just steal their money. Government seizures are also an issue, but I believe processor theft is a larger one.

2. Merge has made moves to make their network less attractive to professional players. Other sites have done the same. This only happens to this extent (thus far) at casino/sportsbook ran networks, and it's a choice that the businesses have a right to make. It doesn't make the network bad, it's just simply less attractive today to professional players than it was a year or two ago.

3. Kahn is right, it's not easy to cash players out in the USA. The phonebook thing is a bit over the top, I mean find a poker affiliate, find pokersoftware, find poker videos in the phone book (you can't, and they're easy to find online obviously). But his point still stands, the processors these sites use run off with their money quite often, plus you have governments taking the money. It's easy to find a processor I'm sure, but probably quite difficult to find a reliable one that will move a large amount of money fast for an affordable rate and not steal from you.

Overall I think Sportsbook-Carbon has done a fine job of cashing people out since they lost so many players in the last year or so. We've seen other sites fall apart without many player losses before, so I don't particularly worry about the Merge network from a financial standpoint.

Obviously the cashouts are not great right now, but they aren't the worst. They're clearly better than Lock and Juicy Stakes, two skins smaller than Merge (important to note that Revolution is not just Lock, not nearly, so Lock is definitely smaller than Merge, while Revolution may be slightly larger, though general cash game traffic is a far cry from cashout volume, so anything close is not easy to figure out). And while Bovada, Winning and Intertops are cashing out much faster right now, I'm sure Merge is going to work on improving this. They have a track record of running into stretches like this and then finding solutions (unlike Lock who has been promising faster cashouts and newer methods since mid last year, only to see delays get worse).

Last edited by ChicagoRy; 04-05-2013 at 05:59 PM.
Carbon Poker - Slow Cashouts Issue Quote
04-05-2013 , 06:39 PM
Quote:
Originally Posted by ChicagoRy
1. Merge just doesn't have as good of processing right now as a place like Bovada or Winning. Winning is smaller, sure, but Bovada is bigger, so the size comparisons that people make go both ways. There aren't enough reliable processors so sites tend to use a lot of riskier ones that often just steal their money. Government seizures are also an issue, but I believe processor theft is a larger one.
I can't see this being the big issue with using faster/shadier processors, or else these sites like Bovada wouldn't be doing it.....I think the threat of government interference is much stronger, and Carbon wants to stay out of the DOJ's crosshairs.....I mean surely if Bovada was running into shady processors consistently they wouldn't be using them so the risk level with the DOJ seems the only reason for the cashout issues....I also think the consolidating of Merge skins this past fall was another sign of Merge trying to lower their profile
Carbon Poker - Slow Cashouts Issue Quote
04-06-2013 , 12:04 AM
Quote:
Originally Posted by ChicagoRy
1. Merge just doesn't have as good of processing right now as a place like Bovada or Winning. Winning is smaller, sure, but Bovada is bigger, so the size comparisons that people make go both ways. There aren't enough reliable processors so sites tend to use a lot of riskier ones that often just steal their money. Government seizures are also an issue, but I believe processor theft is a larger one.

2. Merge has made moves to make their network less attractive to professional players. Other sites have done the same. This only happens to this extent (thus far) at casino/sportsbook ran networks, and it's a choice that the businesses have a right to make. It doesn't make the network bad, it's just simply less attractive today to professional players than it was a year or two ago.

3. Kahn is right, it's not easy to cash players out in the USA. The phonebook thing is a bit over the top, I mean find a poker affiliate, find pokersoftware, find poker videos in the phone book (you can't, and they're easy to find online obviously). But his point still stands, the processors these sites use run off with their money quite often, plus you have governments taking the money. It's easy to find a processor I'm sure, but probably quite difficult to find a reliable one that will move a large amount of money fast for an affordable rate and not steal from you.

Overall I think Sportsbook-Carbon has done a fine job of cashing people out since they lost so many players in the last year or so. We've seen other sites fall apart without many player losses before, so I don't particularly worry about the Merge network from a financial standpoint.

Obviously the cashouts are not great right now, but they aren't the worst. They're clearly better than Lock and Juicy Stakes, two skins smaller than Merge (important to note that Revolution is not just Lock, not nearly, so Lock is definitely smaller than Merge, while Revolution may be slightly larger, though general cash game traffic is a far cry from cashout volume, so anything close is not easy to figure out). And while Bovada, Winning and Intertops are cashing out much faster right now, I'm sure Merge is going to work on improving this. They have a track record of running into stretches like this and then finding solutions (unlike Lock who has been promising faster cashouts and newer methods since mid last year, only to see delays get worse).
u make cents... but i want my dollars...
Carbon Poker - Slow Cashouts Issue Quote

      
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