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Can't Log Into FTP

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02-01-2013 , 06:19 AM

DePokerGod

old hand

Join Date: Jun 2011 Posts: 1,311

I can't login, password reset didn't work.

Only 1 account for 4 years.

Never had a problem before.

And support not answering e-mails.

Anyone else experiencing this?
Thanks.

Last edited by DePokerGod; 02-01-2013 at 06:21 AM. Reason: Oh, but i can log into stars fine & accounts are paired.

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02-01-2013 , 06:33 AM

Sterbehilfe

centurion

Join Date: May 2012 Posts: 153

Normally (like 99%), can't login & password reset not working := your account = banned.

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02-01-2013 , 06:52 AM

Madjohnny

veteran

Join Date: Jul 2007 Posts: 2,390

Sucks to be you, your account has been blocked, obviously. (yes the problem is with JUST YOUR ACCOUNT, not everyone elses)
Get ready to to send in documents. Hopefully it all works out, be prepared for about a week and a half of frustration.
Go through the motions, if you are innocent your account will be restored, if you are a cheater it won't be.

edit: Lame avatar, unless you work for the company why use that graphic?

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02-01-2013 , 07:14 AM

DePokerGod

old hand

Join Date: Jun 2011 Posts: 1,311

thanks for the advice, you just told me more in 10 mins, than support has told me in 3 hours of waiting.
They told me nothing.
Oh and the avatar, well i 'was' just a big fan of the site.
I like to show my support.
Obviously not so much now huh?

Last edited by DePokerGod; 02-01-2013 at 07:28 AM. Reason: Avatar changed ;)

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02-05-2013 , 06:05 AM

DePokerGod

old hand

Join Date: Jun 2011 Posts: 1,311

Day 5 now....
This is getting beyond a joke.

Last edited by DePokerGod; 02-05-2013 at 06:06 AM. Reason: *sigh

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02-05-2013 , 05:38 PM

DePokerGod

old hand

Join Date: Jun 2011 Posts: 1,311

I'm back

Investigation finished.

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