Quote:
Originally Posted by Lee Jones
Hi folks -
Just to let you all know, I'm going to follow this thread - probably checking it daily. If you have comments, suggestions, complaints, whatever, you're welcome to drop them here. I may not (probably won't) respond to every post, but I promise you I'll read every one of them.
Best regards,
Lee Jones
Cake Poker Cardroom Manager
Here's what I can tell you. I just deposited half a grand or so because of how great the bonus/rakeback sounded.
Being a US player, I had to go leaps and bounds to deposit, I finally found a green dot visa that would work. After a few days there, I decided to withdraw through Ewalletxpress due to software glitches/bugs/no sound control(that I could find), not liking the software overall.
I sent my request in and I woke up the next day to an email from "Cake security" Stating that I needed to provide them with an ID stating that I live at the address I provided, 2 utility bills, cbc, urine, and marrow sample.
Why does this site need to be such a headache?
I responded to them Informing them that I don't see why it is needed when my info on ewallet and cake match and It was a valid non shady transaction.
I also told them that my drivers license (Photo ID) isn't up to date, I had just moved 2 months ago, and that if I had to, I would send them a pic of 2 util bills from the previous addy and the new addy + DL.
Dead silence. No response. Mailed again, no response.
I just think it's ridiculous. Echecks would help greatly.
And 500.00 for a check? It's like your money is on lock down. Because of this I'd rather play on stars with the somewhat seemless software without rakeback and the nifty gold card thingy to have piece of mind with my money and come and go as I please.
Just an honest opinion.