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Old 04-14-2013, 03:04 PM   #1751
Bodog_Ice
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Re: *** Official Bodog Network Support Thread ***

Just a reminder that the Big Money Sunday's are even bigger today!

Not only is there the $162 $100,000 guaranteed, but today is the start of the weekly $215 $25,000 guaranteed! These are on top of the World Series of Poker Main Event Satellites and Anonymous Poker Series Finale Satellites that are running, along with the other bigger Sunday tournaments!

Good Luck to all of you playing today!
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Old 04-15-2013, 10:11 PM   #1752
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Re: *** Official Bodog Network Support Thread ***

Be warned that Bovada is not paying out their blackjack freeroll if they don't feel like it. I opted in then they subsequently freerolled $105 worth of action and are now denying that I opted in.

Like I would ever play 21 hands of blackjack. I have had an account there for 5 years and been a loyal customer and they are screwing me over a freeroll. I could careless about the freeroll, it just is a terrible business practice that I hope other players don't get sucked into being freerolled too.

Merge and ACR are better options and even though I like bovadas mtts I have no choice but to refuse them my business.

Xpost in official support thread too.
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Old 04-15-2013, 11:06 PM   #1753
jmurjeff
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by arkstfan View Post
Be warned that Bovada is not paying out their blackjack freeroll if they don't feel like it. I opted in then they subsequently freerolled $105 worth of action and are now denying that I opted in.

Like I would ever play 21 hands of blackjack. I have had an account there for 5 years and been a loyal customer and they are screwing me over a freeroll. I could careless about the freeroll, it just is a terrible business practice that I hope other players don't get sucked into being freerolled too.

Merge and ACR are better options and even though I like bovadas mtts I have no choice but to refuse them my business.

Xpost in official support thread too.

Yeah Bovada is notorious for bad customer service. I received a reload bonus once a few months ago and was told it would apply to my account automatically. After I deposited it never applied to my account, so I called them up. Well they kept telling me the offer expired over and over again. I told them I had the email and had to send it to them. Well it took so many back and forth emails and phone calls till they finally gave me my reload bonus.
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Old 04-15-2013, 11:20 PM   #1754
Waldo Reed
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Re: *** Official Bodog Network Support Thread ***

Yesterday while I was on with Poker Support, I asked when to expect the ticket to the Vegas Package Blackjack Tournament since I had completed the requirements. He wasn't aware of the promotion so I provided him with the url. He misread it that I needed to be delt 21 blackjacks. I disagreed and after being on hold he came back and agreed I was qualified. He pointed out the promotion said to expect the ticket on 4/16. Well I got the ticket today.

Here's the requirements as I see them...
1) Account needs to accept promotions by email
2) Opt in through the Enter button at the promotion page
3) Through the poker software, play 21 hands of blackjack with a starting bet of $5

Then wait for your ticket to appear in your account or by email per the dates listed under Terms and Conditions page.
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Old 04-16-2013, 06:13 PM   #1755
kaptec
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Re: *** Official Bodog Network Support Thread ***

Is there any way to turn the satellite coupons to cash? Say for instance I win 2 tourny coupons for the $500 each, but only want to play in 1 satelite for the main event. Can I turn the other into $500 cash?

On another note, a pat on the back to Bovada CS , they caught some colluders in a couple of my SNG's!
Thank You !
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Old 04-17-2013, 12:09 AM   #1756
pikkupossu
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Re: *** Official Bodog Network Support Thread ***

Anyone have the bodog client go weird on them? I am playing 4 tables, I always have the HH thing open in the client. After 30 mins of gameplay, my client goes weird and I can no longer check the lobby, reload on my tables or see HHs anymore.

If I close the client, it wont restart without me rebooting the computer.

This has happened two days in a row now and as much as I love booking 30 min sessions, Id rather play a little longer if possible.
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Old 04-17-2013, 05:26 AM   #1757
correctdecision
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Re: *** Official Bodog Network Support Thread ***

Is it true that Bodog.eu doesn't do payouts via Skrill anymore?

Support is trying to tell me that cheque is the only option... (I deposited via skrill)
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Old 04-17-2013, 05:51 AM   #1758
deathorglory0
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Re: *** Official Bodog Network Support Thread ***

who is the bodog.eu site even for? i can't sign up from the UK... don't understand it.
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Old 04-17-2013, 05:54 AM   #1759
djkelly69
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Quote:
Originally Posted by correctdecision View Post
Is it true that Bodog.eu doesn't do payouts via Skrill anymore?

Support is trying to tell me that cheque is the only option... (I deposited via skrill)
Same for Bodog88 - cant deposit or withdraw via Skrill as of about a week ago.
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Old 04-17-2013, 09:59 AM   #1760
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Re: *** Official Bodog Network Support Thread ***

Hey guys,

Just two quick things:

On Thursday morning, around 4am et, the network will have some downtime to do some back-end updating. The update is currently scheduled to last approximately 4 hours. Tournaments that may run in to that time slot (late Wednesday and early Thursday tournaments) will be cancelled. Also, sit n go's will stop spawning a few hours before this downtime and messages will appear, warning people of the upcoming down time.

Also, since there has been an uptick lately in Bovada related issues.. I just wanted to, again, point out that this thread is for things that deal with the entire network. This includes client issues, suggestions for things you would like to see offered, and the network wide promotions. This doesn’t include cashouts, anything on the site outside of poker, or operator specific promotions (which include things like Bovada's current blackjack promotion. If you see me plugging a promo, it is network wide.. if not, then it is operator specific and doesn't fit in this thread).

If you have any questions about this, or anything else that I can help you with, please let me know. Also, if there are suggestions about the client or games or anything poker related.. please pass those along as well.

Ice
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Old 04-17-2013, 09:59 AM   #1761
Bodog_Ice
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by kaptec View Post
Is there any way to turn the satellite coupons to cash? Say for instance I win 2 tourny coupons for the $500 each, but only want to play in 1 satelite for the main event. Can I turn the other into $500 cash?
This is not possible.
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Old 04-17-2013, 12:51 PM   #1762
JustUser
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Bodog ice can u confirm that it's not possible to withdraw money via skrill?
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Old 04-17-2013, 01:03 PM   #1763
billybeartku
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by JustUser View Post
Bodog ice can u confirm that it's not possible to withdraw money via skrill?
i can confirm that. I made a 1k cashout request last Saturday and it's been friggin 5 days and I haven't seen my money.

I spoke with an agent yesterday morning and was told that I rest assured the fund would appear in my skrill account. past 12am, money is still no where to be seen, spoke with another agent and was told that skrill is no longer available for the site!

seriously, WTF was that? Now I can't even do the reload bonus and I have to wait for days to get my money back. I'm wondering if my money is still safe there.
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Old 04-17-2013, 02:16 PM   #1764
huaw1ad
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Re: *** Official Bodog Network Support Thread ***

Please implement synchronized breaks for tournaments. Such a pain in the butt to play more than one tournament and never get a chance to step away from the computer without having to miss hands
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Old 04-17-2013, 03:19 PM   #1765
Spenda
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by huaw1ad View Post
Please implement synchronized breaks for tournaments. Such a pain in the butt to play more than one tournament and never get a chance to step away from the computer without having to miss hands
https://forumserver.twoplustwo.com/28...reaks-1295508/
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Old 04-17-2013, 04:43 PM   #1766
holygavr
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Re: *** Official Bodog Network Support Thread ***

just got a message from my Canadian player

Quote:
Effective April 17, 2013, Skrill (Moneybookers) will no longer be an available payment method. However, you can always make or receive a payment after that date by using one of our many other great deposit and withdrawal options.

We sincerely apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to call us 1-877-263-6422.

Best Regards,


Bodog Service
service@bodog.eu
You can use entropay, if you want anonymity.

Bodog_Ice, Entropay is available for withdrawal? How long? 5 business days like for visa?

Last edited by holygavr; 04-17-2013 at 04:55 PM.
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Old 04-17-2013, 06:00 PM   #1767
djkelly69
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I have literally no deposit options atm (gg deposit bonuses) and have been told they can do a bank wire for withdrawal but it will be in a different currency to my bank account so my bank can't accept it.

Good times.
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Old 04-17-2013, 06:13 PM   #1768
Apathetic android
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Ice can you please pass along that all of the money order type checks coming from the North are being rejected and/or bouncing.
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Old 04-17-2013, 07:02 PM   #1769
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Re: *** Official Bodog Network Support Thread ***

As I said, and has always been the case, I.. and this thread.. have nothing to do with cashouts, and I have absolutely no contact with anyone having to do with cashouts.
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Old 04-17-2013, 07:04 PM   #1770
XaQ Morphy
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by Bodog_Ice View Post
As I said, and has always been the case, I.. and this thread.. have nothing to do with cashouts, and I have absolutely no contact with anyone having to do with cashouts.
What about synchronized breaks? Can you do those?

Sorry, couldn't help myself.
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Old 04-17-2013, 07:17 PM   #1771
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by XaQ Morphy View Post
What about synchronized breaks? Can you do those?

Sorry, couldn't help myself.
Oh you

As I've said before..they aren't against the idea, but they aren't high on the priority list at this time.
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Old 04-17-2013, 07:20 PM   #1772
XaQ Morphy
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by Bodog_Ice View Post
Oh you

As I've said before..they aren't against the idea, but they aren't high on the priority list at this time.
Hey you came through with the flaming cards graphics, so you're ok in my book!
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Old 04-18-2013, 04:09 AM   #1773
hankypankyAA
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by XaQ Morphy View Post
Hey you came through with the flaming cards graphics, so you're ok in my book!
I love this, it was one of the major reasons i loved paradise poker a few years ago. Having said that it appears bovadas having some problems or maintenance tonight as im unable to log in, and when i did get in no cash games were active.
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Old 04-18-2013, 04:21 AM   #1774
billybeartku
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by Bodog_Ice View Post
As I said, and has always been the case, I.. and this thread.. have nothing to do with cashouts, and I have absolutely no contact with anyone having to do with cashouts.
players do care a LOT abuot deposit/withdrawl, so why doesn't the network authorize you to answer related issues?
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Old 04-18-2013, 06:22 AM   #1775
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Re: *** Official Bodog Network Support Thread ***

I play husng. when it is the last hand and if a villain mucks and lose, I have no way to see it in hh because the tab close the table pops up.
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