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Old 07-22-2014, 07:12 PM   #4451
Larry Legend
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Do they ever give refunds or is this site sketchy?
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Old 07-22-2014, 07:13 PM   #4452
pepsi01
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

they normally give u tickets,
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Old 07-22-2014, 07:14 PM   #4453
sandite75
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Yeah down for me as well, cannot login.
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Old 07-22-2014, 07:15 PM   #4454
junius
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

i can't login either. happen to me before with no refund after a calling and speaking to a rep. weak sauce.
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Old 07-22-2014, 07:31 PM   #4455
pepsi01
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

so what happens if someone was on a final table now? do they chop it?
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Old 07-22-2014, 07:34 PM   #4456
madcatz1999
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by pepsi01 View Post
they normally give u tickets,
Since when? All my refunds have been straight cash.
Quote:
Originally Posted by pepsi01 View Post
so what happens if someone was on a final table now? do they chop it?
It didn't seem to kick anybody off, just kept people from logging in or creating new tables. Regardless though, they have a tournament cancellation policy very clearly outlined on their website. I would read it.
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Old 07-22-2014, 07:40 PM   #4457
TheVillageGrinder
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Can't login either. Called CS. They said it is a system wide issue. No timeframe for when they'll be up.
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Old 07-22-2014, 07:52 PM   #4458
CallMeSmoke
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Take a nice long sync break. It will be the only time you ever get the luxury of a sync break from Bovada.......
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Old 07-22-2014, 07:54 PM   #4459
xmrbigx
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

What's a "sync break?"
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Old 07-22-2014, 07:59 PM   #4460
CallMeSmoke
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

xmrbig do you work for bovada? haha
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Old 07-22-2014, 08:01 PM   #4461
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

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Old 07-22-2014, 08:12 PM   #4462
Megafish1
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Yeah can't login either:/ anyone up for coaching me some on this "sync break"?
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Old 07-22-2014, 08:13 PM   #4463
Megafish1
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

I mean during
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Old 07-22-2014, 08:14 PM   #4464
Bodog_Ice
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Hi all,

As some of you have mentioned.. some operators are reporting issues with players being unable to login, join tournaments, cash games, etc. The network is aware of these issues, and they are being worked on.

Ice
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Old 07-22-2014, 08:24 PM   #4465
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Also, in case this needs to be referenced.. here is the Bodog Network tournament cancellation policy:

Quote:
Tournament Refund
This will occur if the tournament has been canceled prior to actually starting OR if the tournament is canceled prior to one or more players being eliminated from the tournament.

In this case, all players registered for the tournament will get their buy-in and fees refunded (including re-buys and add-ons if purchased). All refunds are done in the exact same way they were bought. If you bought in with a Tournament Ticket then the ticket would be returned to you.

Cancellation with No Players in the Money
When no players are in the money and a tournament is canceled, all remaining players will be refunded their entry fee and then the prize pool is divided based on the following formula:
1. 50% of the prize pool is distributed evenly among all players remaining.
2. 50% of the prize pool is distributed proportionally based on chip count.

Cancellation with All Players in the Money
When all players are in the money and we do a roll forward, all remaining players will be refunded their entry fee and then the prize pool is divided based on the following formula:
1. Each player receives the minimum prize not yet awarded at the time of cancellation.
2. The remainder of the prize pool is distributed proportionally based on chip count.
One-on-One (Heads Up) Sit and Go Tournaments
Because the outcome of a heads up tournament can be affected when one player stays connected while another does not, we reserve the right to do a chip count distribution if our site experiences a downtime that warrants the cancellation of tournaments.

Guaranteed Tournaments
If a tournament with a guaranteed prize pool is canceled:
1. When players are NOT in the money, the payout will be based on the prize pool composed of buy-ins only.
2. When players are in the money, the payout will be based on the guaranteed amount if the buy-ins fail to comprise the guaranteed amount.
If you have any questions, please contact your operator's customer support. They are, and will remain, quite busy for the next little while, so please have some patience.
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Old 07-22-2014, 08:26 PM   #4466
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by Agentduque View Post
I was in the system and got booted from it. I had 7 tournaments going at the time and many more upcoming as i pre register, what happens with all of that????
Please contact your operator's support.
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Old 07-22-2014, 08:47 PM   #4467
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Has anyone talked with support, Just wondering what they are saying?
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Old 07-22-2014, 08:48 PM   #4468
ptfc7
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

What a welcome back. Play my first tourney in nearly 2 years and manage to get 3rd even though I played terribly only to wake up to play again and I can't log in. All my worst fears confirmed. I don't really even care about future cashing out I just want to play . Is this more of the reported Comcast problems or what??
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Old 07-22-2014, 08:57 PM   #4469
Agentduque
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by ptfc7 View Post
What a welcome back. Play my first tourney in nearly 2 years and manage to get 3rd even though I played terribly only to wake up to play again and I can't log in. All my worst fears confirmed. I don't really even care about future cashing out I just want to play . Is this more of the reported Comcast problems or what??

This is a random occurrence. They are having problems with their system, but rest assure it is an extremely rare occurrence. no one plays on the site more than me, and this is the first time in 2 years it has happened (also last time i ordered a 3k check to cash out, i ordered it on a Sunday and got in on Tuesday fwiw)
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Old 07-22-2014, 08:59 PM   #4470
sick layup
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

me too. I was playing just last night. now I cant log in right now!

whats going on here?
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Old 07-22-2014, 09:07 PM   #4471
xmrbigx
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Think it's back up
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Old 07-22-2014, 09:16 PM   #4472
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

so no SMPO 6max
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Old 07-22-2014, 09:19 PM   #4473
Agentduque
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by -sham- View Post
so no SMPO 6max
Not sure what the start time was but at the moment it looks like they're removing tournaments. They might add them back on? Hopefully.
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Old 07-22-2014, 09:22 PM   #4474
guyute2588
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

The 55-5 15K GTD 10,000 Starting chip doesn't start for another half hour...prety bummed it's not up there.
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Old 07-22-2014, 09:29 PM   #4475
Agentduque
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by guyute2588 View Post
The 55-5 15K GTD 10,000 Starting chip doesn't start for another half hour...prety bummed it's not up there.
Yea me 2. This hour right now is their busiest hour with mtts. They had the big 6max for the series going. The 35k, the 10k, a 12.5k, and a 9k. Too bad they are prob not gonna run them today. Just gonna call it a day and not continue playing today. Got a bunch of free $$ from them so I'm happy.
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