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Old 06-09-2014, 08:31 PM   #4301
pockettwoz
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Quote:
Originally Posted by rakeme View Post
Try table tamer, it's free and will tile the tables for you.
Been reading about it a little and lookin into it. Would rather not use a third party software that i dont kno anything about to fix a problem that should never have broken to begin with but may have to soon. Thanks
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Old 06-09-2014, 09:36 PM   #4302
StaYSMacKed
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

This is Bovada and asking a lot buy why does the stupid box where you select sit out/post blinds/etc always pop back up after minimizing it? If they can't fix the tiling issue after an update over 2 weeks ago, I doubt this will ever get fixed but thought I'd pass it along as it's super annoying.
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Old 06-10-2014, 12:37 AM   #4303
madcatz1999
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Hand histories are buggy. This is a snippet of one from yesterday, for example. Note the bolded parts:
Quote:
*** HOLE CARDS ***
Small Blind [ME] : Card dealt to a spot [3s 2c]
Big Blind : Card dealt to a spot [As 4h]
UTG : Card dealt to a spot [Ad 5h]
UTG+1 : Card dealt to a spot [Ks Kd]
UTG+2 : Card dealt to a spot [8d Qc]
UTG+3 : Card dealt to a spot [Td 6s]
UTG+4 : Card dealt to a spot [5d 3d]
UTG+5 : Card dealt to a spot [4c 9s]
Dealer : Card dealt to a spot [Tc 6c]
UTG : Raises 40 to 40
UTG+1 : All-in(raise) 450 to 450
UTG+1 : All-in(raise) 450 to 450
UTG+1 : All-in(raise) 450 to 450
UTG+1 : All-in(raise) 450 to 450
UTG+1 : All-in(raise) 450 to 450
UTG+1 : All-in(raise) 450 to 450
UTG+1 : All-in(raise) 450 to 450
UTG+1 : All-in(raise) 450 to 450
UTG+1 : All-in(raise) 450 to 450
UTG+1 : All-in(raise) 450 to 450
UTG+1 : All-in(raise) 450 to 450
UTG+1 : All-in(raise) 450 to 450
UTG+1 : All-in(raise) 450 to 450
UTG+1 : All-in(raise) 450 to 450
UTG+1 : All-in(raise) 450 to 450
UTG+1 : All-in(raise) 450 to 450

UTG+2 : Folds
UTG+3 : Folds
UTG+4 : Folds
UTG+5 : Folds
Dealer : Folds
Small Blind [ME] : Folds
Big Blind : Folds
UTG : Folds
UTG+1 : Return uncalled portion of bet 410
UTG+1 : Does not show [Ks Kd] (High Card)
UTG+1 : Hand Result 110
UTG+1 : Hand Result 110
UTG+1 : Hand Result 110
UTG+1 : Hand Result 110

*** SUMMARY ***
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Old 06-10-2014, 09:59 PM   #4304
wontstop
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

What happen to the ZONE Poker promotion running from the 9th-22nd of this month? I do not see it on the promotion page anymore?
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Old 06-10-2014, 11:40 PM   #4305
madcatz1999
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by wontstop View Post
What happen to the ZONE Poker promotion running from the 9th-22nd of this month? I do not see it on the promotion page anymore?
It's the huge banner at the top of the page. Biggest thing on the page.
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Old 06-15-2014, 01:09 AM   #4306
dark_horse
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

The sit-out bug is back. Guess it was never fixed after all. Or at best it's happening less frequently.
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Old 06-15-2014, 11:47 AM   #4307
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Quote:
Originally Posted by Bodog_Ice View Post
As I said before, getting the connection issues fixed is the bigger issue at the moment.
Ice,

The connection issue stopped for a couple days and then resurfaced with an even higher frequency. Now it crashes about 4-5 times per session for me.

I emailed support and instead of acknowledging that there is still an issue they just said they are not experiencing any issues with their site.

Can you please speak with the powers that be and let then know it is still occurring and has possibly gotten worse?

I've been playing on Bodog/Bovada for the last six years and although the software has always had its "quirks" I have never felt unsafe playing until now. Feel like I have to act as fast as possible bc a disconnect may happen at any moment.

Thanks in advance for anything you can do.
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Old 06-16-2014, 03:44 AM   #4308
yukoncpa
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

I would like to report collusion:
On a 20 dollar NLHE double or nothing 6max SNG, Plr_5499803AI open folded KK while his buddy Plr_9345359IW raised me with AA. The tournament was on 6/10 at 6:25:41.
Is this the place to report collusion or should I do it somewhere else? Should I write an email to support? Is there any other information I need to report? Will anything be done about this?

Fortunately I folded my 99 on a flop of 736 since his preflop reraise was for a suspiciously tiny amount. Ha! However, had the KK raised first I would have folded 99 so if I went on to lose this tourney, I would like reimbursement from the colluders.
Thanks

Last edited by yukoncpa; 06-16-2014 at 03:52 AM.
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Old 06-16-2014, 06:00 AM   #4309
catlax30
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^. Write an email. They might want tourney number, hand number, and player numbers. And screenshots
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Old 06-16-2014, 11:07 AM   #4310
yukoncpa
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by catlax30 View Post
^. Write an email. They might want tourney number, hand number, and player numbers. And screenshots
In my HM reports, I'm not seeing a tourney number for this SNG, just the date and time. Does bodog have a separate email address for security?
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Old 06-16-2014, 11:45 AM   #4311
madcatz1999
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

There's both a hand number and a tournament number (which is the same as table name in a single-table SnG). PT shows both these pieces, but not sure about HM. Hand number alone should be good enough, though (and player numbers if you have them, but they should be able to figure out which ones if you give them the hand #). I email my collusion reports to poker@bovada.lv and get responses, so that's where I'd send it. And please do. The more reports, the better.
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Old 06-16-2014, 01:41 PM   #4312
yukoncpa
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by madcatz1999 View Post
There's both a hand number and a tournament number (which is the same as table name in a single-table SnG). PT shows both these pieces, but not sure about HM. Hand number alone should be good enough, though (and player numbers if you have them, but they should be able to figure out which ones if you give them the hand #). I email my collusion reports to poker@bovada.lv and get responses, so that's where I'd send it. And please do. The more reports, the better.
Ok, thanks. I was able to find the tournament number 8543879 on my HM. I sent an email with a screen shot attached.
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Old 06-16-2014, 08:17 PM   #4313
Bodog_Ice
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Hey guys,

There was a small update that went through, which includes:

- The 4 table tile issue should now be fixed.
- The bet slider issue should now be fixed.

Ice
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Old 06-16-2014, 08:25 PM   #4314
goforthpoker
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by Bodog_Ice View Post
Hey guys,

There was a small update that went through, which includes:

- The 4 table tile issue should now be fixed.
will they ever fix the tiling if you have 2 monitors? it has never worked correctly. it always puts 2 tables on each screen.
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Old 06-16-2014, 09:20 PM   #4315
Urban Surfer
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Quote:
Originally Posted by Bodog_Ice View Post
Hey guys,

There was a small update that went through, which includes:

- The 4 table tile issue should now be fixed.
- The bet slider issue should now be fixed.

Ice
What about the connections issue?
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Old 06-16-2014, 09:48 PM   #4316
nohands
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

having an issue when sitting at zone tables

I was sitting at two tables of zone poker and the Bovada software was lagging so I closed the Bovada application. When I log back in Bovada still has me sitting at two zone tables (noted by the yellow circle) and my cashier is not right. I also cannot sit at the tables that it "thinks" I am at because it says "error: maximum number of zone tables is reached".

I restarted my computer and every time that I log into Bovada it thinks the same thing. Any advice would be helpful, how do I fix this problem?
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Old 06-16-2014, 10:36 PM   #4317
drexah
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

thanks for getting fixed the only 2 real annoying issues that have been bugging me lately in the resizing and bet slider problems.

also i had some trouble with the new update, there was a blank space where the new casino button is in the poker client (and clicking it caused bovada to shut down). i had to uninstall and DL from site/completely re-dl.
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Old 06-16-2014, 11:11 PM   #4318
BrandonAU
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by nohands View Post
having an issue when sitting at zone tables

I was sitting at two tables of zone poker and the Bovada software was lagging so I closed the Bovada application. When I log back in Bovada still has me sitting at two zone tables (noted by the yellow circle) and my cashier is not right. I also cannot sit at the tables that it "thinks" I am at because it says "error: maximum number of zone tables is reached".

I restarted my computer and every time that I log into Bovada it thinks the same thing. Any advice would be helpful, how do I fix this problem?
This happened to me today too, although I simply sat out and closed the tables as I normally do. 6+ hours later and it still isn't right. I emailed them and am waiting on a response.
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Old 06-16-2014, 11:21 PM   #4319
COKE_MAN
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by drexah View Post
also i had some trouble with the new update, there was a blank space where the new casino button is in the poker client (and clicking it caused bovada to shut down). i had to uninstall and DL from site/completely re-dl.
That is probably a mod issue and not something that needs to be reported as a bug. Unless, of course, you are not using mods, drexah, then obviously something is wrong. But I fixed it by removing mods and reapplying
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Old 06-17-2014, 02:40 AM   #4320
yukoncpa
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Hi, a few posts up, I reported possible collusion. A poster suggested that I use a screen shot to report the colluders. I promise I will not do this again. I'm a U.S customer with very few options so I don't wish to rock the boat. I was told by security this:

"Also, we've noticed that you're using a third party software which we don't encourage our players to use. We kindly suggest that you refrain from using that third party software."

When I asked security what specific third party software was I using that they wish for me to no longer use, I was told this (cut and paste):


Dear Glenn,

Thanks for contacting Bovada Poker Customer Service.




Based on the screenshot you've sent on your previous message, we see that you're using Holdem Manager. As what was mentioned on our previous correspondence, we don’t allow players to use software that will give other players an unfair advantage and this is stated on our Terms of Service which can be viewed on our website or you may click the link below:



http://www.bovada.lv/terms-of-service




Our Poker Customer Service Team is available by e-mail at poker@bovada.lv 24/7 to help if you need anything else.



Thanks,



Poker Customer Service

poker@bovada.lv
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Old 06-17-2014, 02:43 AM   #4321
yukoncpa
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

I don't wish to cause any problems. All I make is beer money - no more than that. I'm sorry that I reported possible colluders.
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Old 06-17-2014, 03:01 AM   #4322
Lupin III
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

yukoncpa, next time just get the Tournament ID # from your HEM, then open your Bovada client and go to Account > Hand History > Game Transactions > Sit&Go Tournaments > Last 31 days. Then find the Tournament in question, and click the + sign on the left, then click 'Show Hands'. Then find the hand in question, write down the Hand Number, and give that number to Bovada support.
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Old 06-17-2014, 03:07 AM   #4323
yukoncpa
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by Lupin III View Post
yukoncpa, next time just get the Tournament ID # from your HEM, then open your Bovada client and go to Account > Hand History > Game Transactions > Sit&Go Tournaments > Last 31 days. Then find the Tournament in question, and click the + sign on the left, then click 'Show Hands'. Then find the hand in question, write down the Hand Number, and give that number to Bovada support.
What? Come on. I got in trouble for doing this. I'll never do this again.
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Old 06-17-2014, 03:09 AM   #4324
Lupin III
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

No, I just told you a way to do it without sending in a screenshot of your HEM. Just find the hand #, and give it to them.
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Old 06-17-2014, 03:16 AM   #4325
yukoncpa
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by Lupin III View Post
No, I just told you a way to do it without sending in a screenshot of your HEM. Just find the hand #, and give it to them.
Wow, so HM is really banned on this site, even with an after the fact analysis. Thank you for telling me how to report colluders without a screenshot. I think I will just not report colluders period. I don't wish the trouble.
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