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Old 04-10-2012, 04:08 PM   #401
bicyclekick
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Re: *** Official Bodog Network Support Thread ***

It's site wide lag, not hand/table specific. All the tables lag at the same time and come out of it at the same time. It's a weird type of lag because nobody ever times out, which leads me to believe the CPU's on the servers are behind and just like queuing up the actions and processing them slowly heh.
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Old 04-10-2012, 04:12 PM   #402
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by bicyclekick View Post
It's site wide lag, not hand/table specific. All the tables lag at the same time and come out of it at the same time. It's a weird type of lag because nobody ever times out, which leads me to believe the CPU's on the servers are behind and just like queuing up the actions and processing them slowly heh.
Yep my thoughts exactly.
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Old 04-10-2012, 04:27 PM   #403
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Re: *** Official Bodog Network Support Thread ***

From the payout thread:

Quote:
Originally Posted by duh View Post
Quote:
Originally Posted by M.A.H.P.'s View Post
got this today:
Quote:
Dear Kirk,

Thanks for contacting Bovada Poker Customer Service.

We appreciate the time you have taken to contact us regarding your account being closed. The cause for this is due to continuing difficulties finding and maintaining acceptable payment options, we have been forced to make the difficult decision to stop offering our services to residents of your state.

As a resident of Washington, your account has been closed to further activity. Your balance remains safe and untouched - you must simply contact us prior to April 30th, at 1-888-263-0000, to arrange for a payout via the most suitable method. Past this date we cannot guarantee an immediate availability of options for payments to your state.

We assure you we will do everything we can to service your state in the future.

Thank you for your email. Should you have any questions, or require any further assistance, please do not hesitate to contact us.

Regards,

Poker Customer Service
poker@bovada.lv
WA state here, I didn't get the email but I can't login.
Edit:
Got the email

Last edited by duh; 04-10-2012 at 04:38 PM. Reason: gg online poker, it was a fun ride
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Old 04-10-2012, 04:51 PM   #404
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Re: *** Official Bodog Network Support Thread ***

Just got off the phone with CS. To withdraw your balance, which must happen by April 30th, you need to have it sent via check to an address outside of WA state, made out to somebody else besides yourself. So if you don't have friends/family out of state, you've got a problem
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Old 04-10-2012, 05:09 PM   #405
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by duh View Post
Just got off the phone with CS. To withdraw your balance, which must happen by April 30th, you need to have it sent via check to an address outside of WA state, made out to somebody else besides yourself. So if you don't have friends/family out of state, you've got a problem
that sucks, did you ask about getting your address changed to outside WA?
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Old 04-10-2012, 05:36 PM   #406
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Re: *** Official Bodog Network Support Thread ***

They said all accounts are closed and must be cleared out by the 30th and then you can get it reinstated once you can prove your new address. They didn't say exactly what would be required proof.
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Old 04-10-2012, 07:34 PM   #407
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by duh View Post
They said all accounts are closed and must be cleared out by the 30th and then you can get it reinstated once you can prove your new address. They didn't say exactly what would be required proof.
Required proof is usually Faxing them a copy of your photo ID and a Utility Bill with your name and same address as your Photo ID.
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Old 04-10-2012, 10:43 PM   #408
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by Bodog_Ice View Post
- And finally, 2 heads up mtts will be added. The first will be a $10+1 $1,000 gtd at 8:45pm and the second will be a $50+5 $1,500 guarantee turbo at 10:05pm.
ty
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Old 04-11-2012, 01:44 AM   #409
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Re: *** Official Bodog Network Support Thread ***

ICE--

Regarding the changes to the tables popping to the front.

Yes, if it's your turn to act and you have a website popped up, it'll come to the front of that, but I think the bigger issue is, that if you're thinking about acting on one table...other tables pop up in front of the one you're trying to act on. Can we get a request in for the first table to act to remain as the one on top of all the others in the order that they come up?
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Old 04-11-2012, 10:52 AM   #410
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by Bodog_Ice View Post
Anytime you have a problem with disconnecting or experience lag in a hand, pm me the hand number. It can be a pm per hand, or save up a list and send them along, but allowing them to really start pinpointing where these things are happening should go a long way in correcting these problems that you guys are experiencing.
Just to see what happens here, can you look at hand 2597919010?

This is the one mentioned on the previous page, where I flopped the nuts, called a bet, "disconnected", got my backup internet running within 20 seconds, and nothing happened. 15 minutes later it was still saying I was disconnected while I was posting on 2p2 about it...
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Old 04-11-2012, 11:01 AM   #411
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by CobaltBlue View Post
ty


Quote:
Originally Posted by SFCellman View Post
ICE--

Regarding the changes to the tables popping to the front.

Yes, if it's your turn to act and you have a website popped up, it'll come to the front of that, but I think the bigger issue is, that if you're thinking about acting on one table...other tables pop up in front of the one you're trying to act on. Can we get a request in for the first table to act to remain as the one on top of all the others in the order that they come up?
I'll pass that along.

Quote:
Originally Posted by djkelly69 View Post
Just to see what happens here, can you look at hand 2597919010?

This is the one mentioned on the previous page, where I flopped the nuts, called a bet, "disconnected", got my backup internet running within 20 seconds, and nothing happened. 15 minutes later it was still saying I was disconnected while I was posting on 2p2 about it...
I sent one batch of hand numbers this morning.. I'll include this when I send the next batch.
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Old 04-11-2012, 11:23 AM   #412
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Re: *** Official Bodog Network Support Thread ***

A quick addition to sending me hh numbers.. please also send along what player number you were and where in the hand you saw the lag (pre-deal, preflop etc). The more info the better.
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Old 04-11-2012, 04:13 PM   #413
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by djkelly69 View Post
Just to see what happens here, can you look at hand 2597919010?

This is the one mentioned on the previous page, where I flopped the nuts, called a bet, "disconnected", got my backup internet running within 20 seconds, and nothing happened. 15 minutes later it was still saying I was disconnected while I was posting on 2p2 about it...
There's the problem!

I actually haven't gotten disconnected in a long time. One day I was playing our friend joeyrulesall HU4rollz and both of us got disconnected. He was able to get back on (albeit on a different table), but it was a good 45 mins before it let me log back in.
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Old 04-12-2012, 03:38 PM   #414
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Re: *** Official Bodog Network Support Thread ***

Please help me. Am I correct with the information that HI enables you HUD and anonymous tables are only doing notetaking worthless and making it hard to review my game.
Thanks
Best regards
Mike
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Old 04-13-2012, 12:32 PM   #415
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Re: *** Official Bodog Network Support Thread ***

All of the hand histories that I've requested since 4/7 are stuck at "Download Requested". Is this the same for everyone else? Before that they seemed to DL fine although not instantly after being requested.
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Old 04-13-2012, 12:52 PM   #416
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Re: *** Official Bodog Network Support Thread ***

It's the same for me.
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Old 04-13-2012, 02:38 PM   #417
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Re: *** Official Bodog Network Support Thread ***

haven't had any problems downloading HHs...they take maybe 5-10mins max to show up
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Old 04-13-2012, 09:19 PM   #418
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Re: *** Official Bodog Network Support Thread ***

Please fix the lag
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Old 04-14-2012, 09:47 AM   #419
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Quote:
Originally Posted by vetiver View Post
Please fix the lag
Please pm me any hh numbers where you experience lag.. include any info you have (what player number you are at the table, where in the hand the lag happened etc). The more of these hands I can get, the better.
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Old 04-14-2012, 09:48 AM   #420
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Re: *** Official Bodog Network Support Thread ***

tell them to observe their tables...they'll see the lag since it's network wide
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Old 04-14-2012, 02:26 PM   #421
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Re: *** Official Bodog Network Support Thread ***

Exactly, it is definitely network wide. A couple times I had some friends playing at different tables, and they experienced period of lag at similar times as me.
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Old 04-14-2012, 06:48 PM   #422
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Re: *** Official Bodog Network Support Thread ***

ITs the whole network.
Lags allday long and every time i play!
Really annoying 4tabling with lags of 20seconds
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Old 04-14-2012, 07:00 PM   #423
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Re: *** Official Bodog Network Support Thread ***

Do notes on players carry over to other sessions?
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Old 04-14-2012, 07:12 PM   #424
bicyclekick
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by Bodog_Ice View Post
Please pm me any hh numbers where you experience lag.. include any info you have (what player number you are at the table, where in the hand the lag happened etc). The more of these hands I can get, the better.
The lag is not from specific hands. There is a separate issue with getting disconnected from one table while not the others and for that, sending hand histories would help. But for the lag most people are whining about, it has nothing to do with specific hands and if you played for an hour or 2 I guarantee you'd know what we're talking about. It may be rocket science to fix, but it should be easy to comprehend.
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Old 04-14-2012, 08:58 PM   #425
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by DunlopFuzzy View Post
Do notes on players carry over to other sessions?
They do not. Once the players leaves the tables, the notes are erased.

Quote:
Originally Posted by LT22 View Post
tell them to observe their tables...they'll see the lag since it's network wide
Quote:
Originally Posted by jason403 View Post
Exactly, it is definitely network wide. A couple times I had some friends playing at different tables, and they experienced period of lag at similar times as me.
Quote:
Originally Posted by MikePez View Post
ITs the whole network.
Lags allday long and every time i play!
Really annoying 4tabling with lags of 20seconds
Quote:
Originally Posted by bicyclekick View Post
The lag is not from specific hands. There is a separate issue with getting disconnected from one table while not the others and for that, sending hand histories would help. But for the lag most people are whining about, it has nothing to do with specific hands and if you played for an hour or 2 I guarantee you'd know what we're talking about. It may be rocket science to fix, but it should be easy to comprehend.
I understand the frustration. All I can do is ask for information.. if you disconnect, send me what time and what you were doing. If you lag.. give me as much info about it as you can. There really isn't any more I can do outside of asking for this info and passing it along.

Like I've said before, I'm playing on the site pretty much every day and have experienced a small bit of this lag.. so I am noting the info and passing it along.
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