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Old 06-01-2014, 02:28 AM   #4201
dark_horse
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by XaQ Morphy View Post
Hey Ice, can we get a list of what today's upgrade breaks?
What's the current client version? Mine hasn't updated since the 26th (v4.17.04)
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Old 06-01-2014, 11:57 AM   #4202
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

I understand there are some issues with the hand histories right now, but the replayer seems to be working fine if you can find the replayer button among all the scrambled text. My question is about seeing all hole cards exposed after 24hrs, Im only seeing cards exposed on hands that went to showdown, is this part of the hand history issues or am I doing something wrong?
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Old 06-01-2014, 12:15 PM   #4203
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

I am not seeing any of the higher buy in tournaments in the client. Have those been cancelled today?
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Old 06-01-2014, 12:48 PM   #4204
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by dark_horse View Post
Now that I'm using the hand replayer as a workaround till the HH window gets fixed, I have some comments about it.

Mimic 4-color deck option
Jump to showdown as default option
Remember playback speed
Remember physical seating position from actual table i.e. 'sit here' - otherwise it's a bit disorienting when nobody has any screen names

Otherwise it's not a bad alternative.
Thank you for the suggestions.. I'll pass them along.

Quote:
Originally Posted by Lupin III View Post
I'm having the same problem.

Issue : 'Last Hand' works on some tables, but not on others
Client : PC
System : Windows 7
Ok, thank you.

Quote:
Originally Posted by madcatz1999 View Post
The morning one was still there. It was just the evening one (Thurs-Sat) that wasn't. It still isn't. All the other ones I posted about seem to be back, though.
I'll ask about this.

Quote:
Originally Posted by XaQ Morphy View Post
Hey Ice, can we get a list of what today's upgrade breaks?
umm.... expectations? I have the same client version as dark horse here:

Quote:
Originally Posted by dark_horse View Post
What's the current client version? Mine hasn't updated since the 26th (v4.17.04)
So I'll have to ask about it.. along with what went out in the last update from Monday.

Quote:
Originally Posted by Boney526 View Post
The 10 seat qualifier today went to break on the bubble with registration open today, which is a huge problem. During play, only a couple people registered in the last levels - where as we got a bunch of entries during the break and last 5 minutes of registration.

Can we get registration shortened by like 1 level?

(It went to the bubble w/14 players, more registered in break, whereas just about the same umber during the levels before it. We broke the GTD number of seats by a few before those extra players.)
I will pass along your thoughts, thank you.

Quote:
Originally Posted by iPlayPLOhigh View Post
Ice,

How am I supposed to redeem points when the points to ticket page hasn't worked in a week?

Windows 7
I'm not sure. Have you tried emailing support to see if they can do it for you manually?

Quote:
Originally Posted by dama8982 View Post
im crashing like 5 times a night on my mac book pro
Ok, thank you for passing this along.

Quote:
Originally Posted by alagrini View Post
I understand there are some issues with the hand histories right now, but the replayer seems to be working fine if you can find the replayer button among all the scrambled text. My question is about seeing all hole cards exposed after 24hrs, Im only seeing cards exposed on hands that went to showdown, is this part of the hand history issues or am I doing something wrong?
From what I can tell.. the hand replayer doesn't show all cards, just the downloaded hand histories and the text histories viewed within the client.

Quote:
Originally Posted by knicker111 View Post
I am not seeing any of the higher buy in tournaments in the client. Have those been cancelled today?
Not at all.. they are there in my client. Have you tried closing/opening the client?
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Old 06-01-2014, 01:10 PM   #4205
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

I emailed support and they were less than helpful, but I did figure it out for myself. Anyone having the issue just needs to go to the Bovada website, go to the download section, click on O/S certificates, and follow the instructions on deleting old certificates.
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Old 06-01-2014, 03:23 PM   #4206
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Quote:
Originally Posted by iPlayPLOhigh View Post
I emailed support and they were less than helpful, but I did figure it out for myself. Anyone having the issue just needs to go to the Bovada website, go to the download section, click on O/S certificates, and follow the instructions on deleting old certificates.
And what exactly will this fix?
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Old 06-01-2014, 04:11 PM   #4207
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by iPlayPLOhigh View Post
Ice,

How am I supposed to redeem points when the points to ticket page hasn't worked in a week?

Windows 7
Quote:
Originally Posted by iPlayPLOhigh View Post
I emailed support and they were less than helpful, but I did figure it out for myself. Anyone having the issue just needs to go to the Bovada website, go to the download section, click on O/S certificates, and follow the instructions on deleting old certificates.
Quote:
Originally Posted by pockettwoz View Post
And what exactly will this fix?
This
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Old 06-01-2014, 07:36 PM   #4208
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by Bodog_Ice View Post
Unguarded (or anyone else having sound issues) can you post/pm me any more info you might have such as client/OS?
Window 7, PC

I am still having this problem.
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Old 06-01-2014, 07:57 PM   #4209
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by iPlayPLOhigh View Post
This
That's incorrect. Following the steps on that page does not fix the garbled HH and Points to Tickets tabs. Options 2 and 3 on that page only refer to Windows XP. Deleting the certificates described in Option 1 in Windows 7 did not correct this specific problem. I believe that's for problems signing in.
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Old 06-01-2014, 08:03 PM   #4210
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by dark_horse View Post
That's incorrect. Following the steps on that page does not fix the garbled HH and Points to Tickets tabs. Options 2 and 3 on that page only refer to Windows XP. Deleting the certificates described in Option 1 in Windows 7 did not correct this specific problem. I believe that's for problems signing in.
Ok, well it worked for me as soon as I did it. So it's obviously not too incorrect. I deleted both of the certificates, restarted my computer, and for the first time in a week can see my points to ticket screen correctly. Unless it just randomly started working I'd say that's what did it.

On Windows 7.
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Old 06-01-2014, 08:13 PM   #4211
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by iPlayPLOhigh View Post
Ok, well it worked for me as soon as I did it. So it's obviously not too incorrect. I deleted both of the certificates, restarted my computer, and for the first time in a week can see my points to ticket screen correctly. Unless it just randomly started working I'd say that's what did it.

On Windows 7.
Did the certificates you deleted have the same expiration dates as the ones detailed on that page? Mine weren't, but there were two from the same company that were due to expire many years from now. I tried deleting them anyway but nothing changed.
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Old 06-01-2014, 08:18 PM   #4212
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by Unguarded View Post
I am having an issue with my sounds since the update that I have seen mentioned a couple times already. My action alert frequently does not make a sound like it is supposed to. Other sounds occasionally also fail to work. This is very annoying because it makes me (and other players with my issue) play more slowly and could lead to an accidental timeout fold.

I contacted support. They had me clear my cache/cookies and reinstall. This did not help. Has anyone figured out a way to resolve this issue since the update?
For some reason, the with the last update, either one of two things happened (not sure which):
1) It turned off the option for "multi-table sounds"
2) It changed the way "multi-table sounds" acts

Either way, I was having the same sound problems as you, and I turned on "multi-table sounds" after the update, and now the sounds are exactly like they were before for me.
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Old 06-01-2014, 08:54 PM   #4213
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by dark_horse View Post
Did the certificates you deleted have the same expiration dates as the ones detailed on that page? Mine weren't, but there were two from the same company that were due to expire many years from now. I tried deleting them anyway but nothing changed.
They weren't the same years, but the same month and day. Did you restart afterwards?
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Old 06-01-2014, 08:58 PM   #4214
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

anyone else having trouble joining tables? i can login but as soon as i try to open any tables to join it freezes.

it will open eventually but it lags like crazy.
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Old 06-01-2014, 09:15 PM   #4215
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Been trying to play Zone poker on my iPad and it crashes Safari everytime. If I use another browser (mercury) it seems to work fine, but since you can't change the default browser on the ipad, you can't add the app to the home screen.

Oddly enough, it seems to work fine on Safari on my iPhone...

Anybody else having an issue on the iPad?
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Old 06-01-2014, 09:57 PM   #4216
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by iPlayPLOhigh View Post
They weren't the same years, but the same month and day. Did you restart afterwards?
Yep. I guess the point is, did the certs you saw expire already? Might have something to do with it.

Free QA ftw
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Old 06-01-2014, 10:13 PM   #4217
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by dark_horse View Post
Yep. I guess the point is, did the certs you saw expire already? Might have something to do with it.

Free QA ftw
No, they were way in the future. I logged into the client and it didn't work, but upon re-starting my computer everything was back to normal.
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Old 06-01-2014, 10:16 PM   #4218
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

So here is my problem with the new update. When clicking on the lobby area of a table (top right or sometimes misclicking and hitting the blackjack button) if I get a hand on another table that forces that table to the front the client gets an error. Windows says that an error has occurred and then the client closes. Once again, this only starting occuring since the new update. Anyone else have this happening?
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Old 06-01-2014, 10:36 PM   #4219
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I havnt looked into Table Tamer or another program that helps with the new tiling issue yet because i figured this would b fixed quickly by Bodog.

Is this gonna b messed up for a while, like more then a couple weeks?

I cant even play more the 2 tables
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Old 06-02-2014, 12:13 AM   #4220
dark_horse
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by dark_horse View Post
When will the "when I have both 'Wait for Big Blind' and 'Auto Post Big Blind' checked while I'm sat out and I sit back in, it re-sits me out again when my big blind hits" bug be fixed please?
This appears to have been fixed.
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Old 06-02-2014, 01:23 PM   #4221
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

WHEN ARE YOU GONNA UPDATE THE SOFTWARE?
ON A MAC HAVE SENT IN THE ERROR REPORTS AND STILL CANT LOGIN!
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Old 06-02-2014, 01:34 PM   #4222
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Quote:
Originally Posted by apkrnewb View Post
WHEN ARE YOU GONNA UPDATE THE SOFTWARE?
ON A MAC HAVE SENT IN THE ERROR REPORTS AND STILL CANT LOGIN!
ok
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Old 06-02-2014, 01:47 PM   #4223
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by apkrnewb View Post
WHEN ARE YOU GONNA UPDATE THE SOFTWARE?
ON A MAC HAVE SENT IN THE ERROR REPORTS AND STILL CANT LOGIN!
Im on mac and i have no issues. On maverick
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Old 06-02-2014, 02:07 PM   #4224
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Yea they did suggest i buy a new computer. I'm running Lion.
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Old 06-02-2014, 05:26 PM   #4225
dama8982
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Ice i live in NJ. I noticed the deposit option was no longer there. I called and inquired about why and I was told by customer service that because I live in NJ i can no longer deposit, but I can continue to play with balance (low thousands) until i bust, or i withdraw it. Is this true? Will my funds be safe if I continue to play?
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