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Old 05-28-2014, 06:42 PM   #4151
Urban Surfer
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Got an email from support that fixed my issue with being unable to open cash game tables. It might work for other issues as well so give it a shot:

http://poker.bovada.lv/getting-start...ificate-update
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Old 05-28-2014, 06:46 PM   #4152
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Apologies for the double post.
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Old 05-28-2014, 06:49 PM   #4153
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by tzwien View Post
Except they'd lose a lot of their traffic. But they already apparently don't care about that since they're limiting everyone to 4 tables, so I wouldn't be surprised if they were happy that their most frequent players stopped playing. It's like every site besides PS is clueless.
"A lot". How many people would actually join something like what that guy proposed, and would actually stop playing in protest? Of those players, how many are the kind that Bodog wants (rec players) and how many are the kind that Bodog doesn't care to have on their site (grinders)?

My guess is if someone really put forth a decent effort, you guys could get about 25 people to stop playing and protest the site. So yeah, gl with that.
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Old 05-28-2014, 06:59 PM   #4154
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by tzwien View Post
Except they'd lose a lot of their traffic. But they already apparently don't care about that since they're limiting everyone to 4 tables, so I wouldn't be surprised if they were happy that their most frequent players stopped playing. It's like every site besides PS is clueless.
You raise a very interesting point. Lets all stop playing at Bovada. Starting now
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Old 05-28-2014, 07:13 PM   #4155
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by Headie1 View Post
Playing on a mac and I can't get any sound since update this morning. Anyone else w this problem? Tried checking my settings and all seems normal.
Yup, having the same problem here after the new update.
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Old 05-28-2014, 07:20 PM   #4156
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Lol, I didn't say to protest. Unbunch your panties.
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Old 05-28-2014, 07:21 PM   #4157
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

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Lol, I didn't say to protest. Unbunch your panties.
You said stop playing.
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Old 05-28-2014, 07:50 PM   #4158
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

I 100% did not.
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Old 05-28-2014, 07:51 PM   #4159
XaQ Morphy
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by tzwien View Post
Except they'd lose a lot of their traffic. But they already apparently don't care about that since they're limiting everyone to 4 tables, so I wouldn't be surprised if they were happy that their most frequent players stopped playing. It's like every site besides PS is clueless.
Quote:
Originally Posted by tzwien View Post
Lol, I didn't say to protest. Unbunch your panties.
Quote:
Originally Posted by XaQ Morphy View Post
You said stop playing.
Quote:
Originally Posted by tzwien View Post
I 100% did not.
ok
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Old 05-28-2014, 08:30 PM   #4160
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Is anyone else's HH window distorted like in the screenshot I posted yesterday?


Windows 7 Ultimate SP1
Just updated Flash and Java to the latest versions, problem persists
Tried removing the application and reinstalling from the website, problem persists
Tried on another machine also running Windows 7, same problem

Last edited by dark_horse; 05-28-2014 at 09:00 PM.
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Old 05-28-2014, 08:58 PM   #4161
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by tzwien View Post
I 100% did not.
You know poker isn't their primary focus, right? (Or second, or maybe even third?) I'm just curious how someon that dense can get so many posts.
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Old 05-28-2014, 10:02 PM   #4162
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Tiling, bet slider, and sound issues have all been sent along and are being worked on around the clock along with working on the connection issues that some are running into. Thanks for all the information you guys have sent along so far.. and please keep sending more if you are running into other issues.

Quote:
Originally Posted by IslandGuy View Post
What is the chance Bovada will ever add an auto top up feature? Kind of lame when you lose a big pot and get dealt a premium next hand but don't have the chip stack to get full value.
Quote:
Originally Posted by IslandGuy View Post
I suppose I shouldn't expect anything less. It has cost me money though so I figured I should at least throw it out there. It's probably been stated and ignored before though.
I've been asked this many times in this thread and have never ignored it.. the Bodog Network is not interested in adding this feature at this time.
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Old 05-28-2014, 10:21 PM   #4163
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Bodog_Ice,

I'm having an issue with Hand History screen and Points to Tickets screen. Both are unreadable, garbled and just a mess. Unusable. I sent a screen capture to Bovada tech support, but they claim pts to tickets is not a problem anyone else has complained about. I haven't searched this thread yet to see if pts to tix is already mentioned, but I remember reading the other day somebody else had an issue with HH. Just figured the problem would resolve, but it hasn't.

btw, I appreciate your patience and professionalism through this and other Bovada epidemics.
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Old 05-28-2014, 10:33 PM   #4164
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by Jim Russell View Post
Bodog_Ice,

I'm having an issue with Hand History screen and Points to Tickets screen. Both are unreadable, garbled and just a mess. Unusable. I sent a screen capture to Bovada tech support, but they claim pts to tickets is not a problem anyone else has complained about. I haven't searched this thread yet to see if pts to tix is already mentioned, but I remember reading the other day somebody else had an issue with HH. Just figured the problem would resolve, but it hasn't.

btw, I appreciate your patience and professionalism through this and other Bovada epidemics.
Could you please post the screen capture(s) in this thread or pm them to me? Also, could you post or pm what Operating System you use and whether you use the Windows client or the Mac client.
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Old 05-28-2014, 10:51 PM   #4165
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by Jim Russell View Post
Bodog_Ice,

I'm having an issue with Hand History screen and Points to Tickets screen. Both are unreadable, garbled and just a mess. Unusable. I sent a screen capture to Bovada tech support, but they claim pts to tickets is not a problem anyone else has complained about. I haven't searched this thread yet to see if pts to tix is already mentioned, but I remember reading the other day somebody else had an issue with HH. Just figured the problem would resolve, but it hasn't.

btw, I appreciate your patience and professionalism through this and other Bovada epidemics.
I hadn't checked my Points to Tickets window till now, but mine is garbled as well. I'm sure it's using whatever same engine that is causing the HH window the be garbled. Mine looks like this:



Support just responded to my email regarding this issue:

Quote:
Thanks for contacting Bovada Customer Service. Since our Poker software update on Monday May 26th we’ve had some users experience display issues. We’re currently working with our development team on a bug fix but in the meantime we have had players have success after completing the steps below.

For Windows Users:

1. Click ‘Start’ in the lower left-hand corner.
2. Select 'Control Panel' from the menu.
3. Find and Select 'Add or Remove Programs'.
4. One the list comes up find and select ‘Bovada.LV Poker’.
5. Click ‘Change/Remove’.
6. When prompted select ‘Yes’
7. If prompted, restart your computer to complete the un-installation. Also while the computer is restarting, please turn off and turn on your modem/router.
8. To reinstall the Poker software, you may visit the following link:

http://poker.bovada.lv/how-to-play/download-poker

If this doesn’t resolve the issue, we’ll need a bit more information to help troubleshoot. If you can send us the answers to the questions below or give us a call at 1-888-263-0000 we can work with you to find a solution.

1. What specific operating system are you using (e.g. Macintosh Snow Leopard 10.6, Macintosh Mountain Lion 10.5.8, Windows 7, Windows 8)?
2. Do you have firewall, antivirus or anti spyware software installed? If so, what are you using?
3. How are you connected to the internet (e.g. wireless)?
4. What version of the Poker software are you using (the version is located on the lower left corner of the software or you can click the ‘Settings’ button then click the ‘About This Software’ tab, e.g. 10.15, 10.17)?
5. What steps have you done so far to resolve the issue?

Once we have received your reply, we'll check on other possible troubleshooting steps that can help resolve this issue. We appreciate your patience and are very sorry for this inconvenience.
Quote:
Originally Posted by Bodog_Ice View Post
Could you please post the screen capture(s) in this thread or pm them to me? Also, could you post or pm what Operating System you use and whether you use the Windows client or the Mac client.
Quote:
Originally Posted by dark_horse View Post
My hand history window looks like this:



If I hover the mouse over the replay button, the window changes to this:

Quote:
Originally Posted by dark_horse View Post
Is anyone else's HH window distorted like in the screenshot I posted yesterday?


Windows 7 Ultimate SP1
Just updated Flash and Java to the latest versions, problem persists
Tried removing the application and reinstalling from the website, problem persists
Tried on another machine also running Windows 7, same problem
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Old 05-28-2014, 11:00 PM   #4166
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

I actually typed out "I believe it was darkhorse that also posted he had hh issues" and then erased it. I did pass along your screenshots shortly after you posted them, dark_horse.. thank you.
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Old 05-28-2014, 11:05 PM   #4167
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

You got it. Just reported the points to tickets screenshot back to support as well, and answered all their questions.
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Old 05-28-2014, 11:39 PM   #4168
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Windows 8 still has tiling issue and now everytime i load software i have to type in my username even tho i have remember me clicked.
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Old 05-28-2014, 11:42 PM   #4169
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Thanks for your timely response ICE. I appreciate you getting to this thread and taking our input. Goes a long way.
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Old 05-28-2014, 11:48 PM   #4170
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Just in from support:

Quote:
We appreciate your cooperation to troubleshoot your computer by following the steps below; however, none of the steps worked. Please be advised that our Support Team are aware with the current issues that our players are facing after the recent software update last May 26th. We’re currently working with our development team to resolve them as quickly as possible. Again, please do accept our apologies while the team is still working for the fix.

We will continue to escalate issues such as below to ensure that this will resolved at the soonest.
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Old 05-29-2014, 01:07 AM   #4171
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

I don't recall if it has been posted, but I just noticed that clicking "last hand..." works on some tables but does nothing on others.
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Old 05-29-2014, 01:43 AM   #4172
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

getting the same HH issues as dark horse using windows 7. I have been using the replayer for the last hand and it has been working fine
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Old 05-29-2014, 01:48 PM   #4173
madcatz1999
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

What happened to the 100K qualifying schedule? All of the following tournaments are listed on my skin's (Bovada's) website, but are not on the schedule for today:

$100K Quarterfinal 1 Seat Guaranteed (Turbo) $5 + $0.50 Monday to Saturday at 2:40 PM
$100K Semifinal (DS)** $35 + $3.50 Monday - Saturday at 3:40 PM
$100K Semifinal (Rebuy)** $7 + $0.70 Daily at 11:40 AM, Thursday - Saturday at 11:40 PM

Are these no longer offered?
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Old 05-29-2014, 03:16 PM   #4174
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Issue: Popups
PC
Windows 8
When a new SNG table first appears on my screen it is accompanied by a pop up that says: "You have been registered for the following SNG tournaments . . . "
This pop up needs to be fixed asap. It shows up, gets buried but demands immediate attention. If I don't hit ok, then all other tables freeze until I can locate this popup and hit ok. The games come to an abrupt halt when people try to locate this popup which may be buried under tables that are unresponsive because of the popup itself
Please either - get rid of the useless popup all together or make it so that we can still play hands on tables even with the popup still floating about somewhere, or give us an option that automatically hits the OK button for us as soon as this popup shows up on the screen
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Old 05-29-2014, 04:29 PM   #4175
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Re: ***Bodog Poker Network Official Thread*** FAQ in First Post

Quote:
Originally Posted by yukoncpa View Post
Issue: Popups
PC
Windows 8
When a new SNG table first appears on my screen it is accompanied by a pop up that says: "You have been registered for the following SNG tournaments . . . "
This pop up needs to be fixed asap. It shows up, gets buried but demands immediate attention. If I don't hit ok, then all other tables freeze until I can locate this popup and hit ok. The games come to an abrupt halt when people try to locate this popup which may be buried under tables that are unresponsive because of the popup itself
Please either - get rid of the useless popup all together or make it so that we can still play hands on tables even with the popup still floating about somewhere, or give us an option that automatically hits the OK button for us as soon as this popup shows up on the screen
Table Tamer can do this for you.
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