Quote:
Originally Posted by drexah
Ice - The issue regarding getting disconnected from tables (and subsequently NOT reconnected) was brought up a while ago and supported by players on this forum with not much of a response.
There still seems to be just as much of an issue getting randomly disconnected from tables whether it's 1, 2, or all 4, and the inability to reconnect to those tables. Often times for me my internet seems completely stable and it is solely the Bovada tables that are 'losing connection'. There seems to be two problems, one that it's either the software and/or the servers causing the tables to disconnect, and then also the failure to reconnect to those tables. The issue really should be addressed.
I'll pass it along. Like I've said before, anytime you have an issue.. send me some information. A screenshot of the table when it grey's out and says that it is disconnected provides enough information.. esp when combined with a few others sending the same info when they have issues.
For those that may not know how to send me a screen shot
Alt+prtsc button (or fn+alt+prtsc on some computers)
Open up mspaint
paste into mspaint, and save onto your computer (I usually do the desktop)
Open up imgur.com
Upload your image
PM me the image link they provide
Quote:
Originally Posted by COKE_MAN
Reconnecting is the big one for me. Disconnects happen, they suck, but they are just a fact. But the way disconnects are handled in the software (cash tables anyway) is frustrating.
1. You get the message that you are disconnected and please try to connect again. - Ok, I would do that if I knew how. There is no reconnect/refresh/easy button. Restarting the lobby is the only way to force a reconnect attempt and then you are kicked off your tables.
2. If disconnected and you then get reconnected, you cannot rejoin the table. You get the "sorry, wait 5 minutes" message. - It would be great if some logic were put in to detect that we left the table due to a disconnect and override that message. I want to rejoin those tables with the stack I had, no rat-holing, I just want to still be deep against that table. This should be easy to do.
I'll pass these along.
Quote:
Originally Posted by YOUNG.G.LEEP
hey when you cash out from bovada do they make you verify your account, and if so how do you do it. I heard you have to send, pic id , utility bill w/ name and address. where I stay I do not pay bills, but I receive mail here......is there any other way to verify accounts??
Like jam said, calling support will be the quickest way to make sure you get the correct answer.
Quote:
Originally Posted by ShaunHunting
+1000
I realize that Bovada does everything they can to cater to the casual player, but I don't understand how this fits into the business model. I would be interested in hearing the logic behind this.
I would also be interested in hearing the logic behind the focus stealing. This is extremely frustrating, and I don't understand how it benefits the casual player. I can barely type this at the same time as playing.
Thanks for listening.
I actually had a conversation with them about focus stealing. Obviously I don't know what will come of the conversation.. but it has definitely been brought up recently.