I requested a cashout two days ago by WU and they processed it as a check since I haven't deposited through WU.
I email them back to request a different method and get this response..
Bovada Customer Service
service@bovada.lv
2:45 PM (4 hours ago)
Dear Mr. ******,
Thanks for contacting Bovada Customer Service.
We would like to let you know that we understand your frustration with the method your Payout Reference Number 339899972 in the amount of $1000 was processed. Please note that after reviewing your account we see that you are eligible to receive your payout using Rapid Transfer since you have made a deposit in you account using this method. Please note that since you have not made any deposit in your account using Money Transfer this payout option will not be available for a payout.
We would like to let you know, should you like to have your payout sent via Rapid Transfer the maximum amount you can request as a payout using this method is $900 and you will be charged a fee of $60. Please be advised that we do not offer any free payouts using Rapid transfer and you will be charge a fee depending on the amount you are requesting for your payout.
We kindly ask that you contact our Customer Service department using the telephone number or email address below is you would like to have your payout sent to you using Rapid Transfer. Once we receive your reply, we will send a request to our Payouts Department requesting to have your payout method change to Rapid Transfer.
Our Customer Service Team is available at
service@bovada.lv 24/7 to help if you need anything else.
Thanks,
Bovada Customer Service
service@bovada.lv
Obviously I email them back right away asking for the MG (This is the only method I've used to deposit and I've only deposited once.) Support says my request will be sent to their payout department.
2 hours later, I receive another email saying that MG won't be an option and they're going to send it via check again.
I call support and spazz out on the guy and apparently since I haven't deposited using that method in the last 6months(lol wtf it's been maybe 8 give me a ****ing break) they have to send me a checkski. Obviously I also ask if I can deposit the minimum to get this going and the guy basically says I'm SOL.
I sorta need this money soon, but the check has already been approved I believe and I'm not sure if it's worth it to keep bitching.
Thoughts?