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BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc.

08-18-2012 , 12:59 PM
Wow.. so they believe there's a real threat at least.

Now to just find out where it's coming from: no word on that? It doesn't really matter all that much as long as your account is safe i guess. Good thing you contacted em. Could try find out if it's indeed BOL employees, but i doubt you'll ever know for sure.
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
08-19-2012 , 10:31 AM
Betonline has been known to be a reputable company for over ten years and players have got paid and the poker is just a side business to them and as they are used to taking bets on phone the passwords are asked that way. And to the one who had his ex-Moneybookers account "logged," such things never have anything to do with recent happenings but always happen by chance only, while the customer support at the old Moneybookers, I would be highly surprised if you get the thing to any logical level before two months and even then they can't help you. The cashout problems have always been about the lack of money (or the US-players) of the smaller sites and is standard, nothing to worry about, though I wouldn't put too much money in at those times.
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
08-19-2012 , 03:07 PM
Quote:
Originally Posted by Sufferinsuccotash
Changing my email address is LOL. This would require me to change my email address to over 20 different gambling sites as well.
if it hurts you that much to do a simple countermeasure to throw off an attempt of id and money theft, i guess you just don't value money as much as most people here

Quote:
Originally Posted by MKarne
Betonline has been known to be a reputable company for over ten years and players have got paid and the poker is just a side business to them and as they are used to taking bets on phone the passwords are asked that way. And to the one who had his ex-Moneybookers account "logged," such things never have anything to do with recent happenings but always happen by chance only, while the customer support at the old Moneybookers, I would be highly surprised if you get the thing to any logical level before two months and even then they can't help you. The cashout problems have always been about the lack of money (or the US-players) of the smaller sites and is standard, nothing to worry about, though I wouldn't put too much money in at those times.
What amazes me about this post is not the level of confidence in a company that is known to accuse innocent people who have won too much of cheating and rob their accounts, while bashing a much better known and more trusted financial service that is based in London, UK, as opposed to Nowhere, Latin America. It is the fact that you knowingly choose to give action to a poker room that obviously cannot cover the players' balances and slow pays players while there are solvent rooms that pay out in a few days time out there, even for American players
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
08-19-2012 , 03:33 PM
Quote:
Originally Posted by JSpazz
if it hurts you that much to do a simple countermeasure to throw off an attempt of id and money theft, i guess you just don't value money as much as most people here
Since you don't know my situation and haven't bothered to ask, perhaps you could answer a few questions before assuming I don't value money...

How am I suppose to receive my money from FTP if my new email address no longer matches theirs? (and I've never deposited on FTP other than through MB) I've also been waiting for a pending withdrawal from WSEX (worldsportsexchange) which I'm likely to never see but again if I change my email address on MB I will definately never be paid by them. How do you propose I change my email address with either of these 2 rogue sites?

What I have done is changed my password on MB to something very complex and which only I know (which it already was complex and unique which is why they weren't successful in their failed attempt at logging into my acct) and I've withdrawn funds from MB which will now leave my account much less vulnerable.

Last edited by Sufferinsuccotash; 08-19-2012 at 03:50 PM.
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
08-19-2012 , 03:41 PM
Quote:
Originally Posted by DREAMS_DONT_DIE
glad to hear that nick, i received the following email from bol yesterday, will keep you guys updated,

SUBJECT: Payout delay

Hi Darius,
This is Reggie from Player Services Department at betonline.ag. I would like to apologize for the delay and inconvenience. Your payout request for $15000.00 went out on July 25, 2012. Bank Wire payout's are very fast, usually under a week, but depending on the bank, they can take up to 10 business days. The transaction should be completed and put into your account no later than Wednesday, August 8, 2012 by your bank. We have released it to your bank already.

Thank you,


If you have any other questions or require further assistance, please do not hesitate to contact us.


Best Regards,

Reggie Bush
Player Services Department
BetOnline


(lol @ bank wire payouts are very fast...if two months is fast then yeah)


lol reggie bush itt....i wondered where he had been working at lately
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
08-19-2012 , 03:50 PM
Quote:
Originally Posted by Sufferinsuccotash
Since you don't know my situation and haven't bothered to ask, here's a few questions for you...How am I suppose to receive my money from FTP if my new email address no longer matches theirs? (and I've never deposited on FTP other than through MB) I've also been waiting for a pending withdrawal from WSEX (worldsportsexchange) which I'm likely to never see but again if I change my email address on MB I will definately never be paid by them. How do you propose I change my email address with either of these 2 rogue sites?

What I have done is changed my password on MB to something very complex and which only I know (which it already was complex and unique which is why they weren't successful in their attempt) and I've withdrawn funds from MB which will now leave my account much less vulnerable.
you can inform FTP or WSEX that you changed your MB address (which they can confirm with MB staff easily). as for your password, I hope you changed it on another computer. if betonline is truly responsible for this, it would be easy for them to sneak in a keylogger in their client and sniff your new password, with which a scammer could possibly draw funds from your credit card or bank account you're using to withdraw from moneybookers.
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
08-19-2012 , 04:33 PM
Quote:
Originally Posted by JSpazz
you can inform FTP or WSEX that you changed your MB address (which they can confirm with MB staff easily). as for your password, I hope you changed it on another computer. if betonline is truly responsible for this, it would be easy for them to sneak in a keylogger in their client and sniff your new password, with which a scammer could possibly draw funds from your credit card or bank account you're using to withdraw from moneybookers.
I can likely do as you've suggested when FTP reopens, but WSEX doesn't reply to emails and is impossible to contact through any other means (which I gave up on trying anymore). Honestly, I'm not sure how they are even allowed to keep their site operating. But even though its money I will likely never see again, its difficult for me to just abandon 1.4K on the off chance it does show up in my MB account one day.

Thank you for suggesting I use a different computer to change my password. I did in fact use the same computer so I will once again change my password today using a different one. Also, I've doubted it was someone at BOL that attempted to log into my account but thought it seemed coincidental that I had just recently joined their site. Since nobody else here has posted a similar failed login attempt, I'm now even more doubtful it was BOL. I also haven't asked MB for the IP address of who actually did try logging into my acct because it makes no sense to me that they would ever give out this information to anyone for any reason, unless they were legally obligated to of course.

Last edited by Sufferinsuccotash; 08-19-2012 at 04:44 PM.
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
08-19-2012 , 06:35 PM
MB offers security tokens.
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
10-25-2012 , 07:01 AM
Quote:
Changing my email address is LOL. This would require me to change my email address to over 20 different gambling sites as well.
No it wouldn't. Just use a separate email with a password generator generated 16-characters long password stored on a memory stick for moneybookers only, man.

Thats how I do it and never ever have lost a cent in my life in the internez.


EDIT: Nevermind. You still would have to change the emails of the pokersites to match the cashouts....
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
10-25-2012 , 07:07 PM
Quote:
Originally Posted by Gunth0807
Kind of curious as to why they would just give the money back? Surely it's because they feel responsible and not because you players got hacked lol. If poker sites' policies was to give $ back to hacked players they would go brankrupt real fast.
give them money back?
lol
its monopoly money
let see them get a cash out
ROFL
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
10-25-2012 , 09:50 PM
bol is just a big scam!
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
10-25-2012 , 10:27 PM
Betonline is a sportsbetting site. It shouldn't be a surprise they ask for your pw in chat, a bunch of reputable sportsbetting sites do this, including 5dimes.
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
10-31-2012 , 08:14 PM
Quote:
Originally Posted by OWLS
Betonline is a sportsbetting site. It shouldn't be a surprise they ask for your pw in chat, a bunch of reputable sportsbetting sites do this, including 5dimes.

why in the flying **** does it matter what the site offers in regards to employees (very low level ones i might add) knowing players pw/logins? are u seriously trying to imply that any site operating under these conditions isnt a massive liability to play/bet on simply because 5dimes, a site YOU think and heard is reputable, does the same?
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
10-31-2012 , 08:21 PM
In all fairness, there is no mass of 5D players claiming to be hacked here or on other forums. Not saying that I don't feel uneasy giving my pw to 5d support, just that it appears one site is able to protect it's players balances from employees and one isn't.
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
11-01-2012 , 08:15 AM
some contacts from BLO workers

Luis Poveda - AM - skype: affiliatesmart

worth a try at least
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
11-05-2012 , 05:00 AM
Is't there any fees withdrawal from Betonline?
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
11-05-2012 , 01:13 PM
Cashout fees are about 100%
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
11-05-2012 , 05:06 PM
Quote:
Originally Posted by TooCuriousso1
why in the flying **** does it matter what the site offers in regards to employees (very low level ones i might add) knowing players pw/logins? are u seriously trying to imply that any site operating under these conditions isnt a massive liability to play/bet on simply because 5dimes, a site YOU think and heard is reputable, does the same?
Take your head out of your ass, you seemed to be under the impression "those shady bol people" were the only ones who partook in this nefarious activity, I simply pointed out that wasn't the case and that it was standard procedure for a lot of sportsbetting sites, of which betonline ultimately is. Nowhere did I imply I agree with this but you coming to the forums and acting like it's some groundbreaking information is lol. It may very well be to random poker people depositing on sportsbetting sites, but most sportsbettors are aware of this, and take it into consideration when deciding to deposit there or not. Ultimately it's up to you to do your homework on the site you play on.

And 5dimes is reputable and has stood among the industry leaders for a long time (you insinuating they are not because of the pw issue is again laughable), I just used them as an example it's not just them who do this...

Last edited by OWLS; 11-05-2012 at 05:14 PM.
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
11-05-2012 , 07:11 PM
Quote:
Originally Posted by OWLS
Take your head out of your ass, you seemed to be under the impression "those shady bol people" were the only ones who partook in this nefarious activity, I simply pointed out that wasn't the case and that it was standard procedure for a lot of sportsbetting sites, of which betonline ultimately is. Nowhere did I imply I agree with this but you coming to the forums and acting like it's some groundbreaking information is lol. It may very well be to random poker people depositing on sportsbetting sites, but most sportsbettors are aware of this, and take it into consideration when deciding to deposit there or not. Ultimately it's up to you to do your homework on the site you play on.

And 5dimes is reputable and has stood among the industry leaders for a long time (you insinuating they are not because of the pw issue is again laughable), I just used them as an example it's not just them who do this...
What? My head is up my ass in regards to?

I posted this thread to warn ppl 1.) Bol knows player pw/login AND 2.) myself and others were hacked because of that... How this isn't important info people should know about regarding a site that offers poker games, in the Internet poker section of a poker forum, I dont know.

Well how do you think your post reads? You say nothing about it being a problem or your opinion. So I was left to interpret wtf your point was. When your only ****ing point is "other sports betting sites do this too" you shouldn't murky it up with telling ppl how unsurprised they should be and how reputable another site is who does this. It reads like youre implying something (such as: this is infact ok [because 5dimes does it and they're reputable]).
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
11-05-2012 , 08:45 PM
Freaking site moves me from one big blind into another when there are few tables breaks and they don't see a problem with this in tourney play.

Ive heard other players keep saying site uses its own bots no evidence other then players talking. They do know your password I forgot mine got on live chat and support gave it to me in live chat, lol.
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
11-05-2012 , 08:54 PM
Quote:
Originally Posted by JSpazz
if it hurts you that much to do a simple countermeasure to throw off an attempt of id and money theft, i guess you just don't value money as much as most people here



What amazes me about this post is not the level of confidence in a company that is known to accuse innocent people who have won too much of cheating and rob their accounts, while bashing a much better known and more trusted financial service that is based in London, UK, as opposed to Nowhere, Latin America. It is the fact that you knowingly choose to give action to a poker room that obviously cannot cover the players' balances and slow pays players while there are solvent rooms that pay out in a few days time out there, even for American players
How do they not have money they don't give anything back in terms of rakeback? They have tons of rebuy tournaments where players have to pay vig for each and every add on and rebuy. IMO they just greedy. Ring games are painstakingly slow they don't show hands per hour and with good reason as it seemes to take longer to play a hand online there then at live casino.
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
11-09-2012 , 01:28 AM
sorry guys for the long absence, basically i wasn't paid by bol in the end, i didnt want to deal with it anymore since it just wasnt worth my time and energy i had a much better summer partyingnanyway, i also managed to do some work in singapore, overall it was a significantly better experience than continuing to dwell on these losers. Poker in general just reminded me too much of BOL to find it entertaining for the last few months hence why I stopped playing and stopped visiting the forum etc... In any case, good lessons were learnt from a real ****ty experience, sometimes its better to just cut your losses and move on. Wish all of you the best,
Darius
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
11-09-2012 , 11:01 PM
I guess SBR can't be trusted either, they give BetOnline a B+ rating.

I had a good laugh reading this from SBR's site review of BOL:


Quote:
BetOnline ownership has invested in experienced wagering and customer service managers who understand that the sportsbook's first priority is service over sales.

This attitude is passed along to the staff during training classes that each wagering clerk and service agent is required to pass.

BetOnline treats players with respect and aims to gain a player's loyalty by providing VIP level service.

It seems SBR is a joke too.
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
04-06-2015 , 11:26 PM
Quote:
Originally Posted by TooCuriousso1
Cliffs at bottom.

Firstly, I’m not looking for any sympathy, I knew Bet Online (BOL) was a high risk site when I signed up. I just didn’t know to what extent. So this threads purpose is to warn everyone about some of the things that others and I have experienced there.

Yes the games are soft, but the risk of playing there is way too high. DO NOT PLAY/BET THERE.

A little over a month ago I logged into my BOL to find my balance at $0. I had about $4,000 in the account when I last logged off. In the client I can look at the HHs and I could see that someone had played poker on my account and lost my money. I talked to support, told them my money is gone and I wasn’t the one who lost it. Since then my account has been under fraud investigation but I have no answers from them.

BOL requires a account number and pw to log into the client. This account number was not made by me and is something like C23842982. My screen name is different than this. I also have it saved in the client so when I login I just click the login button. So my point is it’s not something I am frequently typing in and it’s not something a random player would know by seeing me playing poker, unlike some poker client login and username systems—sometimes the screen name is what you use as your login in ID.

In order to get access to this number (and pw) the person would either have to have access to my computer or my email. It has been over a month and to this day neither my email or 8 other poker accounts have been touched or “hacked” in way. BOL is the only account of any type that has been accessed (to my knowledge) by someone other than myself. I have never in the past had any account hacked either.

***2p2 user jakedamus had the same experience as I did although his money was lost in a different manner and will tell you about it below***

There is something unique to BOL that makes it extraordinarily likely that our “hacking” was a result of them.

BOL employees know/have access to player account #’s AND passwords. Some customer service chat representative sitting in BOL’s office knows all my login info. And can login to my account and do whatever they like using a VPN or simply being outside of the country of Panama (where they are located).

When you talk to customer support in any other way than email, they require you to state your account # and password to get their assistance. I don’t have the chat covno but I was asked for my pw and refused. The rep then told me what my pw was and said something along the lines of “see, we know it, it’s just used for verification.”

I do have this chat log though:

Hi! Welcome to BetOnline! How can I help you?
You are now chatting with Wilson
Your Issue ID for this chat is LTK58301552517X. Please record it in case of pending issue.

Wilson: Thank you for contacting BetOnline Live Chat Service. How may I assist you today?
Me: Hi Wilson. I have had a pending cashout since sunday and I was wondering when that would be going through to my moneybookers.
Wilson: can i have your account and password?
Me: bbbbbb
Me: I will never be giving my password out under these circumstances, and to be honest its not cool that it's asked of me.
Wilson: we already have your passworde
Wilson: its just part of the security procedures
Me: Whats stopping you from using my password to log into my email on file, or when you get off work logging into my account?
Me: I know...thats the ridiculous part.
Wilson: i already know your password
Wilson: i just need to verify
Wilson: for your own security
Me: it starts with xxxxx
Me: or ends*
Wilson: ends
Me: so you cant tell me when my cashout will be processed unless i state my password?
Me: this is what I have an issue with "Whats stopping you from using my password to log into my email on file, or when you get off work logging into my account?"
Wilson: we are located on panama
Wilson: check the rules on betonline
Wilson: there you can see the countries that cannot use betonline
Wilson: panama is on that list
Wilson: that stops me from loggin when i get off work
Wilson: i just cant
Wilson: and we wouldnt either way
Me: nah its pretty simple. you get a VPN. log on. boom.
Wilson: we are here to help you
Wilson: haha ok sir let me check about your pending payout
Me: ill just write an email then.

Cliffs:

-BOL knows all player passwords and login #’s.

-My account along with jakedamus account were hacked and our money lost.

-Not one other account of ours in (poker acct, email, etc) was hacked at the time or has been since (1mo since mine was hacked and at least a couple since his was)

-BOL requires a login # different than screen name, so hacker would need access to our email or our computer.



Other shady things done by BOL:

-Failing to pay out customers for months now (players still waiting).

-Random accusations of chip dumping to lock player accounts.

Please see 2p2 user jakedamus and DREAMS_DONT_DIE post below about their experience.
This is serious. They know their player's passwords? How true is this?
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote
04-07-2015 , 01:48 AM
Very true. I set up an account a while back and got a phone call instantly. He said he was making sure deposit went through and walking me through it (which I didn't need help with) and read back my login and password to "confirm" it with me. Since I was already in process of making a deposit I just made it min.& didn't stick around there. I believe I still have a balance on there(a few dollars or so) but long ago deleted site and am not planning on going back especially after things I have read since then.
BETONLINE SCAM: employees know player passwords, players hacked, unpaid, etc. Quote

      
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