OP,
fwiw, Here's an example of being nice to Pokerstars support staff & and it's always nice to be nice. Good karma & all that shizz:
_____________________________
Hello Xxxxx,
Thank you for all the kind words and you are very welcome!
Our players are the reason we put all our effort in becoming what we are, and we do appreciate hearing about your satisfaction!
Should there be anything else we can assist you with, please let us know anytime.
Regards,
XXxxx
PokerStars Support Team
> __________________________________________________ _____
> From: <xxxxxxx@hotmail.com>
> Sent: 10/08/13 12:09:29
> To: <"">
> Subject: RE: PokerStars Game Integrity - Account Verification Completed
>
> Hello again Xxxxx,
> That's great news! Thank you so much for your swift response - I'm really pleased. I read of some people taking a long time to pass this process, but I guess that just means there's complications....
> I've now sorted out the withdrawal - so I can rest easy knowing my tournament win is coming to me, and not other players on the higher stakes tables!
> Thank you again for your help,
> Xxxxx
>
> > From:
support@pokerstars.com
> > To:
xxxxxx@hotmail.com
> > Subject: PokerStars Game Integrity - Account Verification Completed
> > Date: Tue, 8 Oct 2013 13:39:31 -0400
> >
> > Hello xxxxxx,
> >
> > Thank you very much for sending the requested documents.
> >
> > Your identity has been fully verified now at PokerStars and the status of your account has been updated accordingly.
> >
> > I hope this answers your question about how long will it take to have your account reinstated
> >
> > Also, I hope you can get that wire soon.
> >
> > We appreciate your cooperation during this routine identity verification, which is one of multiple actions by which we carry out our duty to maintain PokerStars as the safest and securest online poker room for all our players.
> >
> > We wish you best of luck at our tables.
> >
> > Best Regards,
> >
> > xxxxx
> > PokerStars Game Integrity Team