Hello Roman,
Your account is currently being evaluated for security purposes.
To expedite the evaluation process, please send a copy of the following documents to
documents@tigergaming.com
- A government issued photo identification
- A copy of a recent utility bill or banking statement, issued within the last 60 days
- A photo of yourself holding the Identification
*Documents may be scanned or you can submit a photo
Please allow up to 48 hours for your documentation to be reviewed.
Kind Regards,
Jeff
The Tigergaming Financial Services
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Hello!
I put money to the conclusion! if you do not show me the money, I'll complain about you to the commission! I will complain to the commission that controls you! I did not break anything! why do not you give me my money ????? my patience has burst! last time I order withdrawal of money! just try to cancel! I immediately write a letter to the commission! I'll complain to the commission! Thank you for understanding!
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Hello Roman,
As previously disclosed,
Your account has been disabled as it has been found linked to suspicious activity. As a result, we have closed your account and all activity within your account has been considered void.
As per our fair play policy:
"Any player that our security and fraud team find guilty of acting in an unethical manner and in a way that generally violates our Fair Play policy will have their account closed, account funds confiscated, and subsequently will be banned from playing at BetOnline.ag along with all other sites on our network."
Our zero tolerance policies are to the benefit of all customers, who can continue to enjoy playing online poker at BetOnline.ag confident that our high standards ensure vigilance when it comes to maintaining game integrity and a service that they can trust and depend on.
We have ensured that review is thorough and use all security measures before we do action accounts. Therefore, we will not relook this matter and your account will unfortunately not be reopened.
We appreciate your understanding.
Regards.
Tigergaming