An update on these issues.
Firstly, with regards to the poor responses players have been receiving on the
help@adjarabet.com support address. This was caused by a few things - some technical, and some related to the way in which queries were being assigned to our staff. The short version is that these issues should now be resolved, and all players should now receive timely responses to their queries. We've also fixed the bug with the 'contact us' link on the website and that should now work for everyone (note: all fields are required).
We've also been working very hard to resolve the technical problems we have been experiencing in recent weeks processing deposits and withdrawals for international players. I haven't been in a position to make an announcement on this issue until now as we were looking at a number of options to determine best possible solution. The result of this is that we plan to bring back Skrill very shortly. I can't give an exact timeline on this but we're trying to make it happen as quickly as possible - the hope is that players will be able to use this option within one week.
We're also working on a more reliable solution for card payments and I will update this thread with more on that when I can.