Quote:
Originally Posted by Daxxar
Ok i have been checking this out since i want to try something new. First of all i cant deposit just get "transaction not registrered error" i was able to deposit 1gel for the add a card function.
So i played some and the client feels decent for a independet room however is it just me that is blind because i cant find any options for a 4 color deck.
Also when i tried to add money on the table and i did not have enough it said "not enought ......" good spelling there.
Also depsite having the site in english a lot of the information under the add cash/get cash is in some weird language i dont understand. Also add cash/get cash should rather say deposit/withdraw.
I guess someone with english as the native language should go trough every little inch of the website and client in order to give of a more professional vibe to the english speaking clients cause right now it feels like the website was translated by someone not that fluent in english.
You must first deposit 1 GEL and then enter the code which shows up on your online banking in the Cashier section before you can deposit further. For most people this will be instantly visible in online banking, but sometimes not. It's a slightly annoying security hurdle I know, but sadly necessary in the part of the world most of our business comes from to protect us form fraud - we're looking at ways of relaxing it.
I'm not certain though from what you've written that verification is the only issue you're experiencing. We've had a few queries along these lines recently from non-Georgian players and I'm concerned there is something we're missing, so I'd love to know more about your player journey and any errors you received. If you'd like to PM some details, like your username, country registered on card and its first four digits (identifies the bank) I'll look at this in more detail.
With regards to English errors in the client, I have noticed a few of those also, and it hurts my soul. The client is the fault of our supplier, but the website is certainly our responsibility and tidying up the copy there is on the list.