AdjaraBet - Page 10 - Internet Poker

Not at all happy to hear that, please accept our apologies. I know that this CS address is now fully functional and the CS team should be responding to all enquiries - I can only think that your mail somehow got lost. Can you PM me your username / email address?

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03-08-2014 , 11:01 AM

#228

Curt1s

enthusiast

Join Date: Mar 2010 Posts: 53

Quote:

Originally Posted by nochachapls

However per my last post, we are now very close to resolving our issues with Skrill and getting that option back up on our site. A contractual technicality had been holding this up since my last post - but Skrill managed to finally resolve that problem yesterday.

Now all the remains is for us to load our Skrill account (we were unable to do so legally until now). That takes 4-6 days to process. As soon as that happens our web dev team will put Skrill back up as an option for both deposits and withdrawals on our site within a day.

Very good news, looking foward to it...

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03-12-2014 , 04:36 AM

#229

nochachapls

Poker Site Rep

Join Date: Sep 2013 Posts: 102

Quote:

Originally Posted by nochachapls

We send withdrawal requests to all cards from our end, but in the case of the Skrill prepaid card my understanding is that receiving gambling coded transactions is prohibited on their end.

However per my last post, we are now very close to resolving our issues with Skrill and getting that option back up on our site. A contractual technicality had been holding this up since my last post - but Skrill managed to finally resolve that problem yesterday.

Now all the remains is for us to load our Skrill account (we were unable to do so legally until now). That takes 4-6 days to process. As soon as that happens our web dev team will put Skrill back up as an option for both deposits and withdrawals on our site within a day.

Skrill is now back in our cashier for both deposits and withdrawals.

Apologies again for the difficulties a number of you experienced while this option was offline and thanks all for your patience while we brought it back.

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03-12-2014 , 09:56 AM

#230

Curt1s

enthusiast

Join Date: Mar 2010 Posts: 53

Quote:

Originally Posted by nochachapls

Trying to withdraw money using Skrill I get this error: "Deposit Too Small" which makes no sense... Are skrill withdrawals really working?

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03-12-2014 , 10:43 AM

#231

nochachapls

Poker Site Rep

Join Date: Sep 2013 Posts: 102

Quote:

Originally Posted by Curt1s

Trying to withdraw money using Skrill I get this error: "Deposit Too Small" which makes no sense... Are skrill withdrawals really working?

They're really working. That's an old / bad error message I thought we had killed. What it means is your requested amount exceeds the max withdrawal limit (it must be 1 lari under). Try 1999 and, should you still get an error message, try 999.

Note the withdrawal limit is per transaction, you can submit back to back transactions, so hopefully this isn't too much of an inconvenience.

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03-13-2014 , 04:56 AM

#232

variatsioon

grinder

Join Date: Nov 2008 Posts: 669

try to log in at http://www.adjarabet.com/ but I got this error:
"We dont have such user in our database"

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03-13-2014 , 05:51 AM

#233

Curt1s

enthusiast

Join Date: Mar 2010 Posts: 53

Quote:

Originally Posted by nochachapls

It worked! Thank you for the help.

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03-13-2014 , 10:23 AM

#234

variatsioon

grinder

Join Date: Nov 2008 Posts: 669

Quote:

Originally Posted by variatsioon

try to log in at http://www.adjarabet.com/ but I got this error:
"We dont have such user in our database"

support solved that problem.

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03-18-2014 , 09:08 PM

#235

lvanhoe

old hand

Join Date: Mar 2009 Posts: 1,383

So after how much time do you get booted off a headsup table when you are the only player waiting for action? It seems to be really, really fast.

Last edited by lvanhoe; 03-18-2014 at 09:25 PM.

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03-19-2014 , 01:15 AM

#236

nochachapls

Poker Site Rep

Join Date: Sep 2013 Posts: 102

Quote:

Originally Posted by lvanhoe

So after how much time do you get booted off a headsup table when you are the only player waiting for action? It seems to be really, really fast.

It is fast, somewhere in the region of 15 minutes. This has already been raised with our software supplier and we're waiting for a fix but I can't provide a timeline. Players should never be booted when they're not sitting out.

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03-19-2014 , 07:54 AM

#237

Curt1s

enthusiast

Join Date: Mar 2010 Posts: 53

Chip pocketing in all cash games tables should be a concern aswell.

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03-19-2014 , 11:48 AM

#238

bbfreak

journeyman

Join Date: May 2011 Posts: 317

why isnt't any information about signup bonus or some kind of vip system on the homepage?

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03-19-2014 , 05:08 PM

#239

lvanhoe

old hand

Join Date: Mar 2009 Posts: 1,383

Player JamJamJam is constantly blocking headsup tables by sitting out and not playing, can you please look into this and give this guy a warning/ban?

21:57 xxx: play or leave
21:57 JAMJAMJAM: im bloking u

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03-19-2014 , 05:42 PM

#240

lvanhoe

old hand

Join Date: Mar 2009 Posts: 1,383

Just admitted to multi accounting too:

22:37 JAMJAMJAM: i have different nicknames baby
22:38 xxx: ah you just admitted to multi accounting

Quote

03-20-2014 , 12:00 AM

#241

lvanhoe

old hand

Join Date: Mar 2009 Posts: 1,383

Btw cashout to Skrill seems instant, that's really impressive.

Quote

03-20-2014 , 05:22 PM

#242

Curt1s

enthusiast

Join Date: Mar 2010 Posts: 53

Quote:

Originally Posted by bbfreak

why isnt't any information about signup bonus or some kind of vip system on the homepage?

Because they don't offer such things...

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03-24-2014 , 01:33 AM

#243

dustyn

adept

Join Date: Jul 2005 Posts: 719

Hi nochachapls,

I PM'd you about some deposit issues and also have tried emailing support, but haven't received a response. Any chance you could look into my issue? Not 100% if you got my PM but happy to go into more detail if you haven't.

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03-24-2014 , 03:49 PM

#244

xENilol

banned

Join Date: Aug 2013 Posts: 16

Hey,

is tehre still the possibilty to play on the MPN client on adjarabet? Am I able to use tracking-software like HEM oder PT in that client? Is there any sort of VIP-System with RB planned for the future? Whats about bonusses, hows the traffic?

Regards

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03-25-2014 , 12:26 AM

#245

lvanhoe

old hand

Join Date: Mar 2009 Posts: 1,383

I'm trying to cash out, I get the message "your funds will be held for 48 hours". But my balance doesn't change in my Main account. So essentially my cashout didn't succeed. This seems really weird..

Quote

03-25-2014 , 08:09 AM

#246

nochachapls

Poker Site Rep

Join Date: Sep 2013 Posts: 102

Quote:

Originally Posted by lvanhoe

Just admitted to multi accounting too:

22:37 JAMJAMJAM: i have different nicknames baby
22:38 xxx: ah you just admitted to multi accounting

Thanks for this. We certainly don't allow multi-accounting - I'll have the security team look at it.

Quote

03-25-2014 , 08:11 AM

#247

nochachapls

Poker Site Rep

Join Date: Sep 2013 Posts: 102

Quote:

Originally Posted by lvanhoe

I'm trying to cash out, I get the message "your funds will be held for 48 hours". But my balance doesn't change in my Main account. So essentially my cashout didn't succeed. This seems really weird..

Cashouts are instant for the majority of players. Occasionally we implement a 48 hour hold for fraud checks (that's much more likely to happen if your account is not verified).

The 48 hour hold should still reflect a balance adjustment though, so I agree it seems weird. I would suggest you contact help@adjarabet.com and ask them to look at this.

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03-25-2014 , 08:14 AM

#248

nochachapls

Poker Site Rep

Join Date: Sep 2013 Posts: 102

Quote:

Originally Posted by xENilol

The MPN client is also available, yes. As far as I know HEM and PT should work given they support the Microgaming software, but we don't actively support trackers so I can't help you if they don't.

Traffic is excellent on both clients, though most of the MPN traffic is network rather than us. We're not offering any bonuses at the moment, but we do have a cash games promotion starting in April, details will be on our page soon.

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03-25-2014 , 09:02 AM

#249

xENilol

banned

Join Date: Aug 2013 Posts: 16

Quote:

Originally Posted by nochachapls

Is there a chance that u guys will/could implamentate trackingsoftware in the 3D client?

Quote

03-25-2014 , 09:04 AM

#250

nochachapls

Poker Site Rep

Join Date: Sep 2013 Posts: 102

Quote:

Originally Posted by xENilol

Is there a chance that u guys will/could implamentate trackingsoftware in the 3D client?

I think trackers are bad for the game and I can't imagine we would ever actively support them. The only reason we haven't banned them yet is we couldn't enforce such a ban, so it would be unfair on honest players who respected our rules. We're looking at better ways of detecting and / or breaking them in future, at which point we will ban them.

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