Hello.

My name is David.
I'm from Kazakhstan.
How are you?
I'm ****ed up, thanks!

After winning Red Spade and Sunday Million in one week
http://www.pokerstarsblog.com/sm/201...ne-143344.html
and after 3 month of investigation
my account was banned and all funds on it was seized
250 $K
its not ok
actually its very unfair and frustrating decision.

I provided all requested documents.
I had skype video conversation with support to confirm my identity.
And finally I am totally crashed and typing this post right now.


May be PS would give some public comments on this matter?

Looking for any questions,
asking for any suggestions,
David.

P.S. excuse me for my englesh

That's pretty crazy. I wish you good luck.

disrespectful on the beat; Borat

Says you won 450k where did the other 200k go?

Sent from my SAMSUNG-SGH-I337 using 2+2 Forums

is this real? did the same player ship those 2 tournaments?

At this moment I have already cashouted 200 $K.

What is the banning reason? And didnt they requiered from you ur documents before first cashout?

what did they say their reason for banning you was? did they even give a reason?

Why not copy-paste whatever they sent you. They must have given some reason

It sounds like a nightmare.

Please post the email from PokerStars where they tell you why you have been banned and your money was seized.

Wow... What is PS reasoning for this? We need more information.

Hello David,

We are writing to advise of the results of our investigation into your account.

Our investigation has taken into account all the information available to us, including information that you provided, technical data from PokerStars records, and other information.

PokerStars has found that your account was used in breach of the following extract of our Terms of Service:

5.2. PERSONAL USE. The Service is intended solely for the User's personal use. The User is only allowed to wager for his/her personal entertainment. Under no circumstances shall a User be permitted to use his/her "real money account" with PokerStars for any purpose other than for using the Service. The User must provide full and truthful information in respect of all details and information provided by the User to PokerStars and the User is obligated to update such details in the event of any change thereto. A User may only have one account with PokerStars and shall only use the Service using such single account. Furthermore a User shall not permit another person to use the Service via his account.

You may read our Terms of Service in full at:

http://www.pokerstars.com/poker/room/tos/

When deciding how to respond to this situation this extract from Section 8.1 & 8.2 of our Terms of Service outlines the possible resolutions available for PokerStars:

8.1. Without prejudice to any other rights, if a User breaches in whole or in part any provision contained herein, PokerStars or any other company within the Group which provides services to the User reserves the right to take such action as it sees fit, including terminating this Agreement or any other agreement in place with the User, immediately blocking the User’s access to the Service or to any other service offered by the Group, terminating such User's account on the Site or on any other site operated by the Group, seizing all monies held in the User’s account on the Site or on any other site operated by the Group and/or taking legal action against such User.

8.2. You agree to fully indemnify, defend and hold harmless PokerStars, the Group and its shareholders, directors and employees from and against all claims, demands, liabilities, damages, losses, costs and expenses, including legal fees and any other charges whatsoever, howsoever caused, that may arise as a result of:

a. your breach of this Agreement, in whole or in part;
b. violation by you of any law or any third party rights; and
c. use by you of the Service or use by any other person accessing the Service using your Login Credentials (as defined below) , whether or not with your authorization.

It is PokerStars' view that your breach of our Terms of Service caused harm to other players. Consequently, we will be exercising our rights under Section 8.1 of our Terms of Service. As a result, we advise that:

1) PokerStars will close the accounts that you have used on PokerStars and Full Tilt Poker.

2) Indefinitely cease your account activity on PokerStars and Full Tilt Poker.

3) Your associates listed as owning the other involved accounts are now barred from playing at PokerStars and Full Tilt Poker in the future.

4) Close associates of either yourself or the owners of the other involved accounts are now barred from playing at PokerStars or Full Tilt Poker in the future.

5) PokerStars and Full Tilt Poker will be seizing the funds (and frequent player points) from the accounts that were used to perpetrate these rules breach.

6) PokerStars and Full Tilt Poker compensate players who played against the account 'Agrobot_388Z' and 'DDL666'. Those players were at a disadvantage as a result of your breach of our Terms of Service.

7) PokerStars and Full Tilt Poker will apply the balance seized from these accounts (including converting the FPPs to money) to compensate the victims of this activity.

We trust that this rather lengthy email explains PokerStars' position on the matter. We believe that this represents a fair outcome that adequately enforces PokerStars' rules and protects the interests of all players.

You are, unfortunately, no longer welcome to play on PokerStars or Full Tilt Poker.

Note: Please do not attempt to create any other accounts as doing so is a violation of our terms of service. If we discover a new account it will be closed without notice, you will be liable for any loss that could occur and the remaining funds could be confiscated.

Regards,

Mabell B.
PokerStars Game Integrity Team









кому: support
Hello.
It is very unfair and frustrating decision.
I use Agrobot_388Z only by myself.
And I have never gave anybody access to it.
I understand that I breached FTP TOS.
But could you exactly explain what violation of Poker Strars TOS I made according to my PS account Agrobot_388Z?
And what exactly was my unfair advantage as a result of this violation?

David.


waiting for reply...

Please post all emails in the order that you got them and your responses.

You mention at the end that you admitted to violating FT's rules... please explain what you did etc.

Amazing how lucky people get when the money is going to be seized. I can't avoid 3 outters to save my life.

Popcorn

Just post EVERYTHING you have OP, be brutally honest about what you did.

Its the only chance you have of getting that cash...

Agrobot_388Z
Date Tournament Game 1st Prize Winner Buy in Entries Rank Prize
03 Nov 13 No Limit Hold'em HENL bartasPL $55 32558 2 $225,689
10 Nov 13 No Limit Hold'em HENL Agrobot_388Z $215 7485 1 $224,550

boss heater.

.

Yes, how did you breach ftp tos op? Sick wins and beat either way.

Poker Stars owns Full Tilt. If you broke Full Tilt's TOS you automatically broke Poker Stars TOS.

innnnn

What exactly are they claiming you did? You say you've been discussing it with them. Give us the full dirt

His avatar is pretty tilting.

charity of choice

What are the other involved accounts, how many of them are there, and who are your associates ? Did they all play in these tournaments ?

This is the type of info you def. need to share. As it stands now you are out a pile load of money.