Quote:
Originally Posted by whatwonder
really? this is gross and should be addressed
We hear you loud and clear and it has been. The rake has gone down so that you will pay only $1 when HU on these tables.
Quote:
Originally Posted by ZephyrSpy
So we can use HUDs on your site in NJ as long as the tracking software works? Where are the .txt hand histories stored? I can not find them.
For now, HEM and PT are not supported. I'll update if and when this changes.
Quote:
Originally Posted by Sole
When will their be an android app?
Quote:
Originally Posted by FullTilt89
Is the site down for everyone right now? Was in the middle of an all in hand and got booted.
888 Rep - What are you doing about hands that were in progress?
Sorry about that. You are entitled to get an equal share of the remaining prize pool -remaining prize pool ÷ number of remaining players (assuming you were in a tournament) at the point of the downtime. If your account has not been credited yet, please contact the Support Team and they can investigate and address this for you.
Quote:
Originally Posted by Ideal52
I was at the final table of the 10k freeroll in either 5th or 6th..crashed!! How will they determine payout?
Quote:
Originally Posted by stoopmonkey
I was in the $35 1k guar at time of crash. Still have not been paid, and my emails have not been returned...
Sorry about that guys. You are entitled to get an equal share of the remaining prize pool -remaining prize pool ÷ number of remaining players- at the point of the downtime. If your account has not been credited yet, please contact the Support Team and they can investigate and address this for you.